i can't get on the internet, help!!!!!

[kitty walsh]

my laptop is a gateway notebook. it was designed for
windows XP but runs on windows 2000. it has a wireless
adapter card but i do not have wireless internet at home.
my ISP is cox@home. i've been trying to use an ethernet
cable to connect to the internet. i unplug the cable from
my desktop computer and into the ethernet port on the back
of my laptop. the cox@home cable runs from the wall and
into a motorola (SB5120) SURFboard cable modem. from there
the ethernet cable connects to the motorola and my laptop.
my laptop recognises that a Local Area Connection has been
made (a speech bubble pops up on the toolbar from the LAC
icon that says: Local Area Connection/ Sent: X packets/
Received: --it ALWAYS says-- *0* packets) things are being
sent but nothing is received according to the properties.
however when i open the Intel PRO/100 VE Network
Connection it is confirmed that there IS a Link and that
there IS Activity. in Network Driver in the tab Driver
Statistics, it says that X has been sent and the number of
things being received keeps increasing every second. i go
to Network & Dial-Up Connections/ Local Area Connection/
Properties/ Internet Protocol (TCP/IP)/ Properties/ Obtain
an IP adress automatically. but STILL i open IE and it
says that the network is not connected, do i want to work
offline. no i don't want to work offline, i want to get
ONline. what in heavens name is going on?!?!?! responses
will be much appreciated.

 

[serverguy]

Why don't you call your ISP and ask them? It is not always as easy as just
plugging in a cable and going online. You may need to install your ISP's
software. Also, you need to know if they are using DHCP or giving you a
static ip so you can configure your tcp/ip settings (the software may do
this for you).

Good luck!

 

[Doug Sherman]

Most likely the problem is simply that Cox DHCP has leased an IP address to
your desktop machine, and you are not giving it a very good reason to lease
another one to your notebook. You have 2 choices:

1. Plug the cable back into your desktop; open a command prompt and enter
ipconfig /release; then plug the cable into your laptop - you may have to
reboot the notebook or execute ipconfig /renew. OR

2. Unplug the power supply to your cable modem and wait a few minutes; plug
the cable into your notebook; plug in the cable modem power supply.

Doug Sherman
MCSE Win2k/NT4.0, MCSA, MCP+I, MVP

 

[ClareOldie]

my laptop is a gateway notebook. it was designed for
windows XP but runs on windows 2000. it has a wireless
adapter card but i do not have wireless internet at home.
my ISP is cox@home. i've been trying to use an ethernet
cable to connect to the internet. i unplug the cable from
my desktop computer and into the ethernet port on the back
of my laptop. the cox@home cable runs from the wall and
into a motorola (SB5120) SURFboard cable modem. from there
the ethernet cable connects to the motorola and my laptop.
my laptop recognises that a Local Area Connection has been
made (a speech bubble pops up on the toolbar from the LAC
icon that says: Local Area Connection/ Sent: X packets/
Received: --it ALWAYS says-- *0* packets) things are being
sent but nothing is received according to the properties.
however when i open the Intel PRO/100 VE Network
Connection it is confirmed that there IS a Link and that
there IS Activity. in Network Driver in the tab Driver
Statistics, it says that X has been sent and the number of
things being received keeps increasing every second. i go
to Network & Dial-Up Connections/ Local Area Connection/
Properties/ Internet Protocol (TCP/IP)/ Properties/ Obtain
an IP adress automatically. but STILL i open IE and it
says that the network is not connected, do i want to work
offline. no i don't want to work offline, i want to get
ONline. what in heavens name is going on?!?!?! responses
will be much appreciated.

What happens if you say yes to working offline?