Lost 2000 pro internet connection ?

[TimR]

My home network had been working fine...then a couple days ago...one
computer on the wireless stopped accessing the internet...the computer icon
in system tray said good connection...but there were ) & ) packets sent
and/or received

After playing with it a day or so...I removed the wireless
adapter...installed a new LAN card...added the drivers
and connected the problem computer directly to the router. I am still
getting 0 & 0 packets sent/received !

In the problem PC...I have noticed that in Administration
Tools/Services..the DHCP Client status is "Starting" ? All other services
are either not started or started...the DHCP service is the only one with a
status of starting ? (after twenty or so minutes)

Is this why I can not get any signal or sent/received packets from the
network connection. All other desktops and/or laptops on the router are
functioning well . If I disconnect the problem PC from the router...I
immediately get a cable disconnect error in the system tray icon...when
reconnected...I get a connection and all ok...except no sent/receives

Thanks, Tim R

 

[Pegasus \(MVP\)]

My home network had been working fine...then a couple days ago...one
computer on the wireless stopped accessing the internet...the computer icon
in system tray said good connection...but there were ) & ) packets sent
and/or received

After playing with it a day or so...I removed the wireless
adapter...installed a new LAN card...added the drivers
and connected the problem computer directly to the router. I am still
getting 0 & 0 packets sent/received !

In the problem PC...I have noticed that in Administration
Tools/Services..the DHCP Client status is "Starting" ? All other services
are either not started or started...the DHCP service is the only one with a
status of starting ? (after twenty or so minutes)

Is this why I can not get any signal or sent/received packets from the
network connection. All other desktops and/or laptops on the router are
functioning well . If I disconnect the problem PC from the router...I
immediately get a cable disconnect error in the system tray icon...when
reconnected...I get a connection and all ok...except no sent/receives

Thanks, Tim R

A good starting point would be to report some hard facts, e.g.
- Did both PCs fail or just one?
- Do you know if your network cable is functioning?
- What are the IP addresses you use? Type ipconfig.exe /all
at the command prompt to find out. You need to report it
for both PCs!
- Did you reset the router?

 

[TimR]

with

A good starting point would be to report some hard facts, e.g.
- Did both PCs fail or just one?
- Do you know if your network cable is functioning?
- What are the IP addresses you use? Type ipconfig.exe /all
at the command prompt to find out. You need to report it
for both PCs!
- Did you reset the router?

The problem started only on the one PC
The cable is new and works fine on two tested laptops
The IP address of the working cabled PC is 192.168.0.2
The IP address on the troubled PC reported 0.0.0.0 yesterday...but today
both cabled PC's open and then close the dos window faster than I can read
it ?
Both the router and the cable modem have been reset many times...all PC's
have Internet access except the one
All cable outlets on the router are working...have tried all four jacks with
the working PC's and no problems
My ISP (Cox) will not help much because they no longer support W2000

Tim

 

[Pegasus \(MVP\)]

The problem started only on the one PC
The cable is new and works fine on two tested laptops
The IP address of the working cabled PC is 192.168.0.2
The IP address on the troubled PC reported 0.0.0.0 yesterday...but today
both cabled PC's open and then close the dos window faster than I can read
it ?
Both the router and the cable modem have been reset many times...all PC's
have Internet access except the one
All cable outlets on the router are working...have tried all four jacks with
the working PC's and no problems
My ISP (Cox) will not help much because they no longer support W2000

Tim

Unfortunately you omitted most of the information that is
required to diagnoste your problem. Here is what's really
required to do a proper analysis:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig /all > c:\test.txt
notepad c:\test.txt
- Run these commands on both PCs, then paste the contents
of c:\test.txt into your reply.

 

[TimR]

ipconfig /all > c:\test.txt

Been a while since a ran dos prompt command...but the line you gave me does
not generate a file on either computer....spelling is correct....there's a
space between the 'g' & '/' & between the '>' & 'c:'

Also tried various combinations with/without the spaces and nothing works ?

Tim

 

[TimR]

Ok...got it now:
good computer:
Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : cx67822-c2
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX+ PCI Adapter
Physical Address. . . . . . . . . : 00-40-05-0C-57-C7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Thursday, March 29, 2007
10:05:40 AM

Lease Expires . . . . . . . . . . : Friday, March 30, 2007 10:05:40
AM

bad computer:


Windows 2000 IP Configuration
Host Name . . . . . . . . . . . . : cx67822-c222
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
Ethernet NIC
Physical Address. . . . . . . . . : 00-04-61-79-46-6B
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . :

Please note that since our last exchange...I went ahead and set the TCP/IP
settings in the bad computer to manual...and inputted the info...if they are
set to automatic as they used to be...and all other PC's on the network
are...I get 0.0.0.0 for the IP information ?

I now get packets back and forth...but still can't connect to the internet

Tim

 

[Pegasus \(MVP\)]

Much better. When typing commands given to you by
a respondent, make sure to type them literally. Taking
liberties won't work . . .

Putting the problem machine on a fixed IP address was
a good idea. However, you must also set its DNS server
address to 192.168.0.1. Right now it's blank.

After you've done this, run the following tests from a Command
Prompt on the problem PC and report the results in each case:

ping 192.168.0.1
ping 192.168.0.2
ping 66.249.89.99
ping www.google.com

You should also turn off your PC-based firewall during these
tests (if you have one).

 

[TimR]

Ok...give me a few minutes...heres the ipconfig /all with TCP/IP set to
autoconfig ( as my other boxes are and this one used to be before trouble):
Windows 2000 IP Configuration
Host Name . . . . . . . . . . . . : cx67822-c222
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
Ethernet NIC
Physical Address. . . . . . . . . : 00-04-61-79-46-6B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DNS Servers . . . . . . . . . . . :

 

[TimR]

Ping results with fixed IP & DNS entered...no firewall running:
C:\>ping 192.168.0.1
Unable to initialize Windows Sockets interface, error code 0.
C:\>ping 192.168.0.2
Unable to initialize Windows Sockets interface, error code 0.
C:\>ping 66.249.89.99
Unable to initialize Windows Sockets interface, error code 0.
C:\>ping www.google.com
Unable to initialize Windows Sockets interface, error code 0.

Tim

 

[Pegasus \(MVP\)]

It is pointless at this stage to set TCP/IP to "automatic". Leave
it as you had it before but specify the DNS address as I suggested,
then run the tests again.

 

[TimR]

Ping results with fixed IP & DNS entered...no firewall running:


C:\>ping 192.168.0.1
Unable to initialize Windows Sockets interface, error code 0.
C:\>ping 192.168.0.2
Unable to initialize Windows Sockets interface, error code 0.
C:\>ping 66.249.89.99
Unable to initialize Windows Sockets interface, error code 0.
C:\>ping www.google.com
Unable to initialize Windows Sockets interface, error code 0.

Tim

 

[Pegasus \(MVP\)]

I suggest you uninstall, then re-install all networking components.

Alternatively this link may be of assistance:
http://home.earthlink.net/~lreynol929/ruXP/Internet/fixing.htm

 

[TimR]

I was afraid that would be the answer...

I suggest you uninstall, then re-install all networking components.

Do you mean reformat the drive...and then reinstall 2000...and then
reinstall all programs...?...or just reinstall 2000 over the existing
installation ?

Or is there a way to uninstall the networking components...and reinstall
them only ?

Tim

 

[Pegasus \(MVP\)]

You can uninstall & reinstall the networking components
by themselves. I recommend you ask a friend to assist you
in this, or take the machine to your friendly computer shop
for help.

 

[TimR]

Ok...thanks for all your help on this !!
Tim

You can uninstall & reinstall the networking components
by themselves. I recommend you ask a friend to assist you
in this, or take the machine to your friendly computer shop
for help.


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