Hp Software screwing up windows

[Bondpwk]

I recently posted issues with HP software producing pop-ups that went wild
and kept going wild...As per everyones suggestions I have uninstalled all the
hp software thru remove software in the control panel. I did a check thru
autoruns and their are still some HP entries showing there. I then went to
search thru windows and searched "HP" and came up with over a thousand HP
items in the list...even though I went thru and uninstalled all HP software.
What is the best methods to continue to get rid of all of this stuff..I
noticed there are a couple of .exe extensions as well. Should I delete the
entries that show up in autoruns seperately thru autoruns ??

I want to rid my computer of this HP stuff because I have little confidence
that the uninstalls took care of the pop up bug from HP. I also did run
Malware bytes to see if there was malware and things were clean...

Thanks.

 

[Alias]

I recently posted issues with HP software producing pop-ups that went wild
and kept going wild...As per everyones suggestions I have uninstalled all the
hp software thru remove software in the control panel. I did a check thru
autoruns and their are still some HP entries showing there. I then went to
search thru windows and searched "HP" and came up with over a thousand HP
items in the list...even though I went thru and uninstalled all HP software.
What is the best methods to continue to get rid of all of this stuff..I
noticed there are a couple of .exe extensions as well. Should I delete the
entries that show up in autoruns seperately thru autoruns ??

I want to rid my computer of this HP stuff because I have little confidence
that the uninstalls took care of the pop up bug from HP. I also did run
Malware bytes to see if there was malware and things were clean...

Thanks.

Download Crap Cleaner and run the registry feature and nuke everything
that comes up. Do it three times to get everything. www.ccleaner.com

Alias

 

[PA Bear [MS MVP]]

Is it an HP or Compaq computer by any chance?

 

[Anteaus]

If you mean preinstalled stuff, the best answer is a fresh install. It takes
so long to clean all this stuff out that reinstalling Windows is often the
easier and better option. Just make sure you have drivers available and a
Windows CD.

Alternatively look for sysinternals' AutoRuns which will allow you to
identify and stop autorunning junk (which is the main slowdown/popup causer)

 

[John]

Does HP provide Windows setup CD instead of a recovery disk?? It'll be cool
if they do. Dell is the only manufacturer that I know that'll provide us
Windows setup disk, if requested.

 

[SC Tom]

Gateway sent a Vista w/SP1 OS CD with my notebook (along with the recovery
partition), but I had to download the drivers myself. My Compaq Presario
2500 notebook included both an XP w/SP1 OS CD and the Drivers CD. But my
Compaq Presario desktop had the recovery partition only. The CD that came
with it was for Money and Works. Whoopee!!
When we ordered HP's for work, each one came with an OS CD. But when we
ordered 6 Dell notebooks, we had to request one (as you mentioned), but they
only sent 1 CD for all 6. Not much good for reinstallation since 4 were in
South Carolina and 2 were sent to Ohio.

SC Tom

 

[Bill Sharpe]

Does HP provide Windows setup CD instead of a recovery disk?? It'll be cool
if they do. Dell is the only manufacturer that I know that'll provide us
Windows setup disk, if requested.

Not that I know of. And my last HP desktop and Compaq laptop contained
recovery partitions rather than recovery disks. Both computers had
setups that allowed me to create recovery disks. I have removed the HP
computer software but retained my HP printer drivers and print software.
I have not had any problems with unwanted HP popups. I did not go to any
special effort to remove remaining HP exe files.

Bill

 

[John]

Not that I know of. And my last HP desktop and Compaq laptop contained
recovery partitions rather than recovery disks. Both computers had setups
that allowed me to create recovery disks.

That's what I hate. I want a lean and mean machine without a ton of
preloaded junkware, trialware and customization software. The only reason I
stick with Dell brand is that they give me OS setup media.

I have removed the HP computer software but retained my HP printer drivers
and print software.

I know that I can uninstall them but it's not the same as not having them
there to begin with. Unfortunately most vendors won't give us OS setup
media.

 

[John]

Gateway sent a Vista w/SP1 OS CD with my notebook (along with the recovery
partition), but I had to download the drivers myself.

That would be better than having a recovery image reinstalled onto the
system.

When we ordered HP's for work, each one came with an OS CD.

I wonder if you ordered it thru HP Business instead of HP Home. Home
products normally come with preloaded junk and there's no way that we can
get OS setup media.

 

[SC Tom]

That would be better than having a recovery image reinstalled onto the
system.


I wonder if you ordered it thru HP Business instead of HP Home. Home
products normally come with preloaded junk and there's no way that we can
get OS setup media.

The HP's were ordered through CDW, but that was probably 6-7 years ago. We
got a better deal on them than through HP Direct.

 

[BillW50]

In SC Tom typed on Wed, 12 Aug 2009 15:52:43 -0400:

The HP's were ordered through CDW, but that was probably 6-7 years
ago. We got a better deal on them than through HP Direct.

You have to be careful of those deals. As many low priced computer
outlets buy old warehouse stock and selling them as brand new with full
manufactures warrantee (which they do not). Recently Dell has taken
TigerDirect to court just for this practice. As Dell got tired of
offering support for non-supported Dells.

 

[John]

That explains it. Back then a Compaq system that I purchased thru CDW also
came with OS setup media. I guess there's no way that we can get a Windows
system without preloaded junks from HP. That sucks.

 

[Alias]

That's what I hate. I want a lean and mean machine without a ton of
preloaded junkware, trialware and customization software. The only reason I
stick with Dell brand is that they give me OS setup media.


I know that I can uninstall them but it's not the same as not having them
there to begin with. Unfortunately most vendors won't give us OS setup
media.

For a desktop, get a white box from a small computer store that will
build to suit. I stopped buying HP/Dell crap machines years ago. Now, a
laptop, you're stuck with the name brands, at least for now ;-)

Alias

 

[Andy]

That explains it. Back then a Compaq system that I purchased thru CDW also
came with OS setup media. I guess there's no way that we can get a Windows
system without preloaded junks from HP. That sucks.

From what you have said, HP is still a poor choice to buy.

I had a friend 10 years ago, who had some several pieces of hardware
go bad in less than a year.

My brother bought an HP system with WinMe, and it's hard drive and
monitor had an early failure.

Fool me once, shame on you. Fool me twice, shame on me.

Take care.

 

[SC Tom]

That explains it. Back then a Compaq system that I purchased thru CDW also
came with OS setup media. I guess there's no way that we can get a Windows
system without preloaded junks from HP. That sucks.

From what you have said, HP is still a poor choice to buy.

I had a friend 10 years ago, who had some several pieces of hardware
go bad in less than a year.

My brother bought an HP system with WinMe, and it's hard drive and
monitor had an early failure.

Fool me once, shame on you. Fool me twice, shame on me.

Take care.
----------------------------------

I don't know where you got the idea that HP's were a poor choice from any
posts in this thread. From a work standpoint, we had fewer problems and less
trouble from our Compaq/HP workstations and laptops then we did with our
Dells. When we replaced our eleven HP CAD stations with Dells, two of them
had motherboards go bad in the first year, and five(!!) had RAM go bad
within eighteen months. I have to give Dell credit, though- whenever I
called their support and got lucky enough to get a tech that spoke and
understood English, their support was superb, although I never had any
support problems with HP either, just less cause to use it.
From a home standpoint, I have never had to call support for anything I've
owned except my Gateway laptop. I had one Compaq laptop, one HP laptop, two
Compaq PC's (including the one I'm using right now), and various other makes
and models of hand-me-downs and home-builds.
If you're saying HP is a poor choice because of all the bloatware that's
included, well, you're not going to find much difference in any of the
pre-loaded retail makes and models. They all seem to come with so much crap
that 20GB of HDD space could be cleaned up by removing it (slight
exaggeration).

SC Tom

 

[Bondpwk]

The computer is a Dell...

Is it an HP or Compaq computer by any chance?

 

[Alias]

From what you have said, HP is still a poor choice to buy.

I had a friend 10 years ago, who had some several pieces of hardware
go bad in less than a year.

My brother bought an HP system with WinMe, and it's hard drive and
monitor had an early failure.

Fool me once, shame on you. Fool me twice, shame on me.

Take care.
----------------------------------

I don't know where you got the idea that HP's were a poor choice from any
posts in this thread. From a work standpoint, we had fewer problems and less
trouble from our Compaq/HP workstations and laptops then we did with our
Dells. When we replaced our eleven HP CAD stations with Dells, two of them
had motherboards go bad in the first year, and five(!!) had RAM go bad
within eighteen months. I have to give Dell credit, though- whenever I
called their support and got lucky enough to get a tech that spoke and
understood English, their support was superb, although I never had any
support problems with HP either, just less cause to use it.
From a home standpoint, I have never had to call support for anything I've
owned except my Gateway laptop. I had one Compaq laptop, one HP laptop, two
Compaq PC's (including the one I'm using right now), and various other makes
and models of hand-me-downs and home-builds.
If you're saying HP is a poor choice because of all the bloatware that's
included, well, you're not going to find much difference in any of the
pre-loaded retail makes and models. They all seem to come with so much crap
that 20GB of HDD space could be cleaned up by removing it (slight
exaggeration).

SC Tom

ALL OEM desktop computers are poor choices. Build your computers
yourself to suit or find someone who knows how. You'll save money and
get the components you want and you won't get free trials to Norton,
Office 07 and other crap ware. Unfortunately, with lap tops, you have to
go for the large OEMs.

Alias

 

[SC Tom]

In SC Tom typed on Wed, 12 Aug 2009 15:52:43 -0400:

You have to be careful of those deals. As many low priced computer outlets
buy old warehouse stock and selling them as brand new with full
manufactures warrantee (which they do not). Recently Dell has taken
TigerDirect to court just for this practice. As Dell got tired of offering
support for non-supported Dells.

From the experiences I've had with TigerDirect, I'm surprised they aren't in
court 24/7. Way back when (probably close to 20 years ago), I bought a bare
"upgrade" from them that was just the mid-tower case, power supply, and a
motherboard with an Evergreen CPU. You had to supply your own HDD, FDD, RAM,
etc. Seemed like a decent upgrade, so I thought I'd try it. As luck would
have it, the onboard clock was bad (replacing the battery didn't help), so
the time had to be reset every time I booted up. I called them about it,
thinking maybe they would just send me a new MB or the plug-in clock module
(told you it was old), but they said I had to send the whole thing back. So
I stripped it down, boxed it up, and waited for FedEx to pick it up. To give
Tiger credit, they did arrange for the pick-up, and sent a new box out NDA,
charging me for it, but saying they would give me a credit when they
received the old unit. Two weeks go by and no charge credit. I called them
up and all I got from them was "We haven't received it yet." I gave them the
FedEx tracking number and the fact that FedEx had delivered it to them, and
still got the same response. After four weeks, I got hold of my bank and
told them what had happened, and they made things right. I'm sure they got
their money back from Tiger, but it seemed a rip-off that they had the proof
that the defective unit was returned and delivered to them but still denied
it. I used them again about five years later for an internal UPS. That
didn't work, either, although when I contacted them before the purchase,
they assured me there would be no problems using or returning it. Cost me
like 7% to return that POS. On a personal level, I've never done business
with them again. They give used car salesmen a good name. When I was
working, we had an account with them, but seemed to get a more-than-normal
share of mistakes on things ordered from them. I had nothing to do with that
decision to use them. Our main office set it up over my objections.

SC Tom

 

[SC Tom]

The computer is a Dell...

Exactly what HP software is it?

SC Tom

 

[John]

You have software designed for Hewlett Packard computer installed on a Dell
computer??? and you wonder why you're having problems???