G
Guest
HI,
my xp pro computer is not able to run help and support feature which
activates upon pressing F1 on the desktop.
it shows that helpctr.exe is not available.
to make sure, i searched the same on another xp pro machine and then copied
the same to my relative folder, i.e.
helpctr.exe to
C:\WINDOWS\PCHealth\HelpCtr\Binaries
C:\WINDOWS\ServicePackFiles\i386
HELPCTR.EXE-19FDF547.pf to
C:\WINDOWS\Prefetch
i have this 3 different file sized versions
HELPCTR.EXE-19FDF547.pf 15 KB
HELPCTR.EXE-19FDF547.pf 18 KB
HELPCTR.EXE-19FDF547.pf 53 KB
which one is the valid one
now when i run helpctr in binaries folder, it shows to start the service
named Help and support service.
for this i went through services in adminitrative tools but didnt find any.
so where can i do the fixing stuff to solve this problem.
help me out...
aken
my xp pro computer is not able to run help and support feature which
activates upon pressing F1 on the desktop.
it shows that helpctr.exe is not available.
to make sure, i searched the same on another xp pro machine and then copied
the same to my relative folder, i.e.
helpctr.exe to
C:\WINDOWS\PCHealth\HelpCtr\Binaries
C:\WINDOWS\ServicePackFiles\i386
HELPCTR.EXE-19FDF547.pf to
C:\WINDOWS\Prefetch
i have this 3 different file sized versions
HELPCTR.EXE-19FDF547.pf 15 KB
HELPCTR.EXE-19FDF547.pf 18 KB
HELPCTR.EXE-19FDF547.pf 53 KB
which one is the valid one
now when i run helpctr in binaries folder, it shows to start the service
named Help and support service.
for this i went through services in adminitrative tools but didnt find any.
so where can i do the fixing stuff to solve this problem.
help me out...
aken