Freezing on startup

G

Guest

Hi,
I have an HP Compaq nx6120, running XP SP2.
Every time (just about) I try to boot the computer, it freezes on the log on
to windows page (sometimes it gives up earlier than this). Typically, if I
turn the laptop off, and leave it for several hours, it will work, but not
always. I have tried installing hdtune and running itm it reports all okay.
I have also tried reinstalling XP twice, to no avail. Now even IE6 has
managed to corrupt itself, so I attempted to reinstall XP for a third time.
This has halted 6 times now, and attempts to restart the computer from cold
are not succeeding.
I should also mention that, even when it is running, the laptop seems to be
missing two drivers, for a Multimedia Video Controller and a PCI bus,
although I am not using either of these (to my knowledge, as everything works
ok when I can get the thing to start).
HELP!!!!!!!!! (I am now using the wife's laptop, which is less than popular,
as u can imagine)
 
G

Guest

cookie said:
Hi,
I have an HP Compaq nx6120, running XP SP2.
Every time (just about) I try to boot the computer, it freezes on the log on
to windows page (sometimes it gives up earlier than this). Typically, if I
turn the laptop off, and leave it for several hours, it will work, but not
always. I have tried installing hdtune and running itm it reports all okay.
I have also tried reinstalling XP twice, to no avail. Now even IE6 has
managed to corrupt itself, so I attempted to reinstall XP for a third time.
This has halted 6 times now, and attempts to restart the computer from cold
are not succeeding.
I should also mention that, even when it is running, the laptop seems to be
missing two drivers, for a Multimedia Video Controller and a PCI bus,
although I am not using either of these (to my knowledge, as everything works
ok when I can get the thing to start).
HELP!!!!!!!!! (I am now using the wife's laptop, which is less than popular,
as u can imagine)
Click to expand...


Hi,
Does your Laptop got overheated or very hot?.
Do you get the updates for your Drive4s from their vendors websites and for
the exact Hardware Specs?.
Look in the Event Viewer for Any Error Messages that can shed
some
light on the causer and post it back in your next Post.
On how to access the Event Viewer do the following:
- Open a run command and type in:
eventvwr click [OK]
There you will see three Options/Folders:
Application
System
Security
By clicking on each and look in the Right Pane/Window you will see a report
Log Double click on the error Message (X) to get more info and you can copy
and paste in your next post.

And on your Device Manger for any malfunctioning Devices, by right click My
Computer and select properties then click on Hardware Tab >> Click on Device
Manager Button >> Click on the [+] beside each device to Expand its tree and
see if there is Yellow Mark or Red (X).

System Has Recovered from a Serious Error:
http://support.microsoft.com/kb/316424
You receive a "System Has Recovered from a Serious Error"
http://support.microsoft.com/kb/317277

HTH.
nass
 
G

Guest

Nass,

Thanks for your reply.
No, the laptop does not get hot - I frequently sit with it for hours on my
lap, and also hdtune did not suggest it was overheating.
As for the event viewer, there is over 500kb in both the application and
systems folders of msgs - u can't surely want me to paste all of these here?
There are lots of different types as well, so I can't even guess which one u
might find helpful
In Devic e manager, there are currently 3 devices showing with yellow marksa
- the Multimedia Video Controller, the PCI Device, and a new one, the Texas
Instruments PCIxx21 Integrated Flash Media Controller. This last is normally
okay, but as I said earlier, I have just reinstalled XP, so this may be
missing from the CD. As for updates, I have never myself tried to find
updates to these (I don't even know where to start), and normally get the
automatice MS updates once a week.

nass said:
cookie said:
Hi,
I have an HP Compaq nx6120, running XP SP2.
Every time (just about) I try to boot the computer, it freezes on the log on
to windows page (sometimes it gives up earlier than this). Typically, if I
turn the laptop off, and leave it for several hours, it will work, but not
always. I have tried installing hdtune and running itm it reports all okay.
I have also tried reinstalling XP twice, to no avail. Now even IE6 has
managed to corrupt itself, so I attempted to reinstall XP for a third time.
This has halted 6 times now, and attempts to restart the computer from cold
are not succeeding.
I should also mention that, even when it is running, the laptop seems to be
missing two drivers, for a Multimedia Video Controller and a PCI bus,
although I am not using either of these (to my knowledge, as everything works
ok when I can get the thing to start).
HELP!!!!!!!!! (I am now using the wife's laptop, which is less than popular,
as u can imagine)
Click to expand...


Hi,
Does your Laptop got overheated or very hot?.
Do you get the updates for your Drive4s from their vendors websites and for
the exact Hardware Specs?.
Look in the Event Viewer for Any Error Messages that can shed
some
light on the causer and post it back in your next Post.
On how to access the Event Viewer do the following:
- Open a run command and type in:
eventvwr click [OK]
There you will see three Options/Folders:
Application
System
Security
By clicking on each and look in the Right Pane/Window you will see a report
Log Double click on the error Message (X) to get more info and you can copy
and paste in your next post.

And on your Device Manger for any malfunctioning Devices, by right click My
Computer and select properties then click on Hardware Tab >> Click on Device
Manager Button >> Click on the [+] beside each device to Expand its tree and
see if there is Yellow Mark or Red (X).

System Has Recovered from a Serious Error:
http://support.microsoft.com/kb/316424
You receive a "System Has Recovered from a Serious Error"
http://support.microsoft.com/kb/317277

HTH.
nass
Click to expand...
 
G

Guest

Hi,
Please, try to install the driver for the chipset/MOBO from the Mobo
manufacturer website.
Do you have NVIDIA Video card?.
Go here and select your Laptop serial number to get the latest drivers for
it and install it.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=449732&lang=en

Texas Instruments PCIxx21 FlashMedia Driver for Windows XP
http://www.csd.toshiba.com/cgi-bin/...ineID=ccceaddhiejijfhcgfkceghdgngdgmn.0&ct=DL
Intel Graphics Driver Update
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&product=449732&os=228&lang=en

If the above didn't help, just send the error messages with Red (X) in the
event viewer, please one from each kind, meaning if the error repeated we
don't need it repeated again as one will be sufficient for troubleshooting.
HTH.
nass
----
http://www.nasstec.co.uk

cookie said:
Nass,

Thanks for your reply.
No, the laptop does not get hot - I frequently sit with it for hours on my
lap, and also hdtune did not suggest it was overheating.
As for the event viewer, there is over 500kb in both the application and
systems folders of msgs - u can't surely want me to paste all of these here?
There are lots of different types as well, so I can't even guess which one u
might find helpful
In Devic e manager, there are currently 3 devices showing with yellow marksa
- the Multimedia Video Controller, the PCI Device, and a new one, the Texas
Instruments PCIxx21 Integrated Flash Media Controller. This last is normally
okay, but as I said earlier, I have just reinstalled XP, so this may be
missing from the CD. As for updates, I have never myself tried to find
updates to these (I don't even know where to start), and normally get the
automatice MS updates once a week.

nass said:
cookie said:
Hi,
I have an HP Compaq nx6120, running XP SP2.
Every time (just about) I try to boot the computer, it freezes on the log on
to windows page (sometimes it gives up earlier than this). Typically, if I
turn the laptop off, and leave it for several hours, it will work, but not
always. I have tried installing hdtune and running itm it reports all okay.
I have also tried reinstalling XP twice, to no avail. Now even IE6 has
managed to corrupt itself, so I attempted to reinstall XP for a third time.
This has halted 6 times now, and attempts to restart the computer from cold
are not succeeding.
I should also mention that, even when it is running, the laptop seems to be
missing two drivers, for a Multimedia Video Controller and a PCI bus,
although I am not using either of these (to my knowledge, as everything works
ok when I can get the thing to start).
HELP!!!!!!!!! (I am now using the wife's laptop, which is less than popular,
as u can imagine)
Click to expand...


Hi,
Does your Laptop got overheated or very hot?.
Do you get the updates for your Drive4s from their vendors websites and for
the exact Hardware Specs?.
Look in the Event Viewer for Any Error Messages that can shed
some
light on the causer and post it back in your next Post.
On how to access the Event Viewer do the following:
- Open a run command and type in:
eventvwr click [OK]
There you will see three Options/Folders:
Application
System
Security
By clicking on each and look in the Right Pane/Window you will see a report
Log Double click on the error Message (X) to get more info and you can copy
and paste in your next post.

And on your Device Manger for any malfunctioning Devices, by right click My
Computer and select properties then click on Hardware Tab >> Click on Device
Manager Button >> Click on the [+] beside each device to Expand its tree and
see if there is Yellow Mark or Red (X).

System Has Recovered from a Serious Error:
http://support.microsoft.com/kb/316424
You receive a "System Has Recovered from a Serious Error"
http://support.microsoft.com/kb/317277

HTH.
nass
Click to expand...
Click to expand...
 
G

Guest

Hi there,
not quite sure what u mean by this chipset/MOBO - what is MOBO? Also, there
are 4 updates listed for the BIOS on the HP site, whic one do I choose?
I don't think I have a NVIDIA card, no such thing is listed in the Belarc
advisor. Just a Intel 915GM video driver, which I have loaded, together with
the media card driver, which has got rid of the third missing driver
(unfortunately your suggestion below for the flash media made everything
worse and I had to reinstall the media card driver).
The missing drivers 'Multimedia Video Controller' and 'PCI Device' do not
appear anywhere on the HP site for downloads and drivers for my machine, and
I do not know if they are part of some other driver?
As for the red cross messages, there are not many, and none that appear to
have anything to do with the drivers nor the freexing (or hanging) of the
machine. Here are two from the application list
date 11/11/2007 source SQLAgent$INGAUSTRALIA
category alert engine type error event id 318
description Unable to read local eventlog (reason: The data area passed to a
system call is too small).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

date 09/11/2007 source application hang
cateory (101) type error
decsription Hanging application explorer.exe, version 6.0.2900.3156, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

And one from the system list
date 09/11/2007 source SCardSvr
category None type Error
Description
WDM Reader driver initialization cannot open reader device: The system
cannot find the path specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I found that my automatic MS update had not been working so have spent all
day loading these 63 updates, with of course multiple hangs on restarts and
hunting for the missing driver, so apologies for not replying sooner.

Thanks for your help in advance.

Cookie

nass said:
Hi,
Please, try to install the driver for the chipset/MOBO from the Mobo
manufacturer website.
Do you have NVIDIA Video card?.
Go here and select your Laptop serial number to get the latest drivers for
it and install it.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=449732&lang=en

Texas Instruments PCIxx21 FlashMedia Driver for Windows XP
http://www.csd.toshiba.com/cgi-bin/...ineID=ccceaddhiejijfhcgfkceghdgngdgmn.0&ct=DL
Intel Graphics Driver Update
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&product=449732&os=228&lang=en

If the above didn't help, just send the error messages with Red (X) in the
event viewer, please one from each kind, meaning if the error repeated we
don't need it repeated again as one will be sufficient for troubleshooting.
HTH.
nass
----
http://www.nasstec.co.uk

cookie said:
Nass,

Thanks for your reply.
No, the laptop does not get hot - I frequently sit with it for hours on my
lap, and also hdtune did not suggest it was overheating.
As for the event viewer, there is over 500kb in both the application and
systems folders of msgs - u can't surely want me to paste all of these here?
There are lots of different types as well, so I can't even guess which one u
might find helpful
In Devic e manager, there are currently 3 devices showing with yellow marksa
- the Multimedia Video Controller, the PCI Device, and a new one, the Texas
Instruments PCIxx21 Integrated Flash Media Controller. This last is normally
okay, but as I said earlier, I have just reinstalled XP, so this may be
missing from the CD. As for updates, I have never myself tried to find
updates to these (I don't even know where to start), and normally get the
automatice MS updates once a week.

nass said:
:

Hi,
I have an HP Compaq nx6120, running XP SP2.
Every time (just about) I try to boot the computer, it freezes on the log on
to windows page (sometimes it gives up earlier than this). Typically, if I
turn the laptop off, and leave it for several hours, it will work, but not
always. I have tried installing hdtune and running itm it reports all okay.
I have also tried reinstalling XP twice, to no avail. Now even IE6 has
managed to corrupt itself, so I attempted to reinstall XP for a third time.
This has halted 6 times now, and attempts to restart the computer from cold
are not succeeding.
I should also mention that, even when it is running, the laptop seems to be
missing two drivers, for a Multimedia Video Controller and a PCI bus,
although I am not using either of these (to my knowledge, as everything works
ok when I can get the thing to start).
HELP!!!!!!!!! (I am now using the wife's laptop, which is less than popular,
as u can imagine)


Hi,
Does your Laptop got overheated or very hot?.
Do you get the updates for your Drive4s from their vendors websites and for
the exact Hardware Specs?.
Look in the Event Viewer for Any Error Messages that can shed
some
light on the causer and post it back in your next Post.
On how to access the Event Viewer do the following:
- Open a run command and type in:
eventvwr click [OK]
There you will see three Options/Folders:
Application
System
Security
By clicking on each and look in the Right Pane/Window you will see a report
Log Double click on the error Message (X) to get more info and you can copy
and paste in your next post.

And on your Device Manger for any malfunctioning Devices, by right click My
Computer and select properties then click on Hardware Tab >> Click on Device
Manager Button >> Click on the [+] beside each device to Expand its tree and
see if there is Yellow Mark or Red (X).

System Has Recovered from a Serious Error:
http://support.microsoft.com/kb/316424
You receive a "System Has Recovered from a Serious Error"
http://support.microsoft.com/kb/317277

HTH.
nass
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

cookie said:
Hi there,
not quite sure what u mean by this chipset/MOBO - what is MOBO? Also, there
are 4 updates listed for the BIOS on the HP site, whic one do I choose?
I don't think I have a NVIDIA card, no such thing is listed in the Belarc
advisor. Just a Intel 915GM video driver, which I have loaded, together with
the media card driver, which has got rid of the third missing driver
(unfortunately your suggestion below for the flash media made everything
worse and I had to reinstall the media card driver).
The missing drivers 'Multimedia Video Controller' and 'PCI Device' do not
appear anywhere on the HP site for downloads and drivers for my machine, and
I do not know if they are part of some other driver?
As for the red cross messages, there are not many, and none that appear to
have anything to do with the drivers nor the freexing (or hanging) of the
machine. Here are two from the application list
date 11/11/2007 source SQLAgent$INGAUSTRALIA
category alert engine type error event id 318
description Unable to read local eventlog (reason: The data area passed to a
system call is too small).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

date 09/11/2007 source application hang
cateory (101) type error
decsription Hanging application explorer.exe, version 6.0.2900.3156, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

And one from the system list
date 09/11/2007 source SCardSvr
category None type Error
Description
WDM Reader driver initialization cannot open reader device: The system
cannot find the path specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I found that my automatic MS update had not been working so have spent all
day loading these 63 updates, with of course multiple hangs on restarts and
hunting for the missing driver, so apologies for not replying sooner.

Thanks for your help in advance.

Cookie
Click to expand...

Hi,

We need to repair the updates engine first, then see what the updates can
eliminate!.
Download and use the Autoruns to find any unwanted start ups & Remove them:
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
Try to make less running process in the background, just the necessary ones
the extra application remove them from start up.
By the way How much pageFile you have set?, does the system take care of it
or you set it up?.
You will find the page file here:
Right click "My Computer" select Properties, click on Advanced then click on
Settings Under Performance Option.
On the Performance Options click on Advanced Tab then on Change under
Virtual Memory (you will see already the Size for the page file).
On Virtual memory you can set the page file manually or let windows deal
with it.

Open a run command and type in:

regsvr32 shdoc401.dll
regsvr32 asctrls.ocx
regsvr32 oleaut32.dll
regsvr32 shdocvw.dll
regsvr32 mlang.dll
regsvr32 hlink.dll
regsvr32 mshtmled.dll
regsvr32 urlmon.dll
regsvr32 plugin.ocx
regsvr32 sendmail.dll
regsvr32 scrobj.dll
regsvr32 mmefxe.ocx
regsvr32 corpol.dll
regsvr32 jscript.dll
regsvr32 msxml.dll
regsvr32 browseui.dll
regsvr32 msrating.dll
regsvr32 imgutil.dll
regsvr32 thumbvw.dll
regsvr32 cryptext.dll
regsvr32 rsabase.dll
regsvr32 inseng.dll
regsvr32 iesetup.dll
regsvr32 cryptdlg.dll
regsvr32 actxprxy.dll
regsvr32 dispex.dll
regsvr32 occache.dll
regsvr32 iepeers.dll
regsvr32 urlmon.dll
regsvr32 cdfview.dll
regsvr32 webcheck.dll
regsvr32 mobsync.dll
regsvr32 pngfilt.dll
regsvr32 licmgr10.dll
regsvr32 icmfilter.dll
regsvr32 hhctrl.ocx
regsvr32 inetcfg.dll
regsvr32 tdc.ocx
regsvr32 MSR2C.DLL
regsvr32 msident.dll
regsvr32 msieftp.dll
regsvr32 xmsconf.ocx
regsvr32 ils.dll
regsvr32 msoeacct.dll
regsvr32 inetcomm.dll
regsvr32 msdxm.ocx
regsvr32 dxmasf.dll
regsvr32 l3codecx.ax
regsvr32 acelpdec.ax
regsvr32 mpg4ds32.ax
regsvr32 voxmsdec.ax
regsvr32 danim.dll
regsvr32 Daxctle.ocx
regsvr32 lmrt.dll
regsvr32 datime.dll
regsvr32 dxtrans.dll
regsvr32 dxtmsft.dll
regsvr32 WEBPOST.DLL
regsvr32 WPWIZDLL.DLL
regsvr32 POSTWPP.DLL
regsvr32 CRSWPP.DLL
regsvr32 FTPWPP.DLL
regsvr32 FPWPP.DLL
regsvr32 WUAPI.DLL
regsvr32 WUAUENG.DLL
regsvr32 ATL.DLL
regsvr32 WUCLTUI.DLL
regsvr32 WUPS.DLL
regsvr32 WUWEB.DLL
regsvr32 wshom.ocx
regsvr32 wshext.dll
regsvr32 vbscript.dll
regsvr32 scrrun.dll mstinit.exe /setup

You r best option is to copy and save the above commands as Reg.bat on your
Desktop then Double click the icon for the Reg file to execute and click
[Yes] to register them you may need to reboot twice!.
Reboot, does the updates download and install on your laptop?.

Come to the error messages:

1- date 09/11/2007 source application hang
cateory (101) type error
decsription Hanging application explorer.exe, version 6.0.2900.3156, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

This could be a bad memory (RAM) so try to check your memory.

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

Unexplained computer behavior may be caused by deceptive software.
<http://support.microsoft.com/kb/827315>

2.... And also for malware from here:
<http://www.safer-networking.org >; for Spybot S&D
<http://onecare.live.com/site/en-gb/default.htm?s_cid=sah>


Run a scan from here on-line:
<http://www3.ca.com/securityadvisor/virusinfo/scan.aspx>
<http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym>
Download Avast Cleaner from here:
<http://www.avast.com/eng/avast-virus-cleaner.html>
Lots of tools to download and disinfect your machine:
<http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/>
<http://free.grisoft.com/doc/5390/lng/us/tpl/v5>
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

3... You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.



2- source SQLAgent$INGAUSTRALIA
PRB: SQL Server Agent May Report Event ID: 318 Error After an Application
http://support.microsoft.com/kb/811484

http://www.eventid.net/display.asp?eventid=318&eventno=1029&source=SQLServerAgent&phase=1



3- category alert engine type error event id 318
description Unable to read local eventlog (reason: The data area passed to a
system call is too small).

And one from the system list
date 09/11/2007 source SCardSvr
category None type Error
Description
WDM Reader driver initialization cannot open reader device: The system
cannot find the path specified.

http://forums1.itrc.hp.com/service/...55749&admit=-682735245+1194788669303+28353475
Threats and Countermeasures
http://www.microsoft.com/technet/security/guidance/serversecurity/tcg/tcgch07n.mspx

NOTE: MOBO is abbreviation for Motherboard, do you have the CD with the
driver for the Computer, if you do insert it in and install the Driver for
the Video and Network Interface Connection card (NIC).

Health Warning: Please don't set with the laptop on your Lap for long time
or preferable not at all if you could, your other *Half *will not like this
on the long run, hence your body parts will be affected by the Signals
emitted from your laptop and you know the rest!.
HTH.
nass
 
G

Guest

Hi Nass,

The story so far.

I have in order :-
1. installed Autoruns, the only thing I have going in startup is DVDcheck.
2. checked page file it is set to custom, the size is 756, with range from
756 to 1512, recommended at 754.
3. the regsvrs, most went okay, but the following did not
regsvr32 shdoc401.dll not found
regsvr32 asctrls.ocx
regsvr32 oleaut32.dll
regsvr32 shdocvw.dll
regsvr32 mlang.dll
regsvr32 hlink.dll
regsvr32 mshtmled.dll
regsvr32 urlmon.dll
regsvr32 plugin.ocx
regsvr32 sendmail.dll
regsvr32 scrobj.dll
regsvr32 mmefxe.ocx not found
regsvr32 corpol.dll
regsvr32 jscript.dll
regsvr32 msxml.dll
regsvr32 browseui.dll
regsvr32 msrating.dll entry point not found, not registered
regsvr32 imgutil.dll entry point not found, not registered
regsvr32 thumbvw.dll not found
regsvr32 cryptext.dll
regsvr32 rsabase.dll not found
regsvr32 inseng.dll entry point not found, not registered
regsvr32 iesetup.dll entry point not found, not registered
regsvr32 cryptdlg.dll
regsvr32 actxprxy.dll
regsvr32 dispex.dll
regsvr32 occache.dll
regsvr32 iepeers.dll
regsvr32 urlmon.dll
regsvr32 cdfview.dll
regsvr32 webcheck.dll entry point not found, not registered
regsvr32 mobsync.dll
regsvr32 pngfilt.dll entry point not found, not registered
regsvr32 licmgr10.dll
regsvr32 icmfilter.dll not found
regsvr32 hhctrl.ocx
regsvr32 inetcfg.dll
regsvr32 tdc.ocx
regsvr32 MSR2C.DLL
regsvr32 msident.dll
regsvr32 msieftp.dll
regsvr32 xmsconf.ocx not found
regsvr32 ils.dll
regsvr32 msoeacct.dll
regsvr32 inetcomm.dll
regsvr32 msdxm.ocx
regsvr32 dxmasf.dll
regsvr32 l3codecx.ax
regsvr32 acelpdec.ax
regsvr32 mpg4ds32.ax
regsvr32 voxmsdec.ax not found
regsvr32 danim.dll
regsvr32 Daxctle.ocx
regsvr32 lmrt.dll
regsvr32 datime.dll
regsvr32 dxtrans.dll
regsvr32 dxtmsft.dll
regsvr32 WEBPOST.DLL not found
regsvr32 WPWIZDLL.DLL not found
regsvr32 POSTWPP.DLL not found
regsvr32 CRSWPP.DLL not found
regsvr32 FTPWPP.DLL not found
regsvr32 FPWPP.DLL not found
regsvr32 WUAPI.DLL
regsvr32 WUAUENG.DLL
regsvr32 ATL.DLL
regsvr32 WUCLTUI.DLL
regsvr32 WUPS.DLL
regsvr32 WUWEB.DLL
regsvr32 wshom.ocx
regsvr32 wshext.dll
regsvr32 vbscript.dll
regsvr32 scrrun.dll mstinit.exe /setup
Click to expand...
4. Skipped the IE stuff as IE7 has now been installed, but I did
check/uncheck the boxes u suggested
5. ran spybot
6. ran onecare scan
7. ran ca scan
8. at this stage, noticed that the two previously missing drivers were not
showing in the management screen under my computer, but instead the IEEE1394
TI connection, the TI PCIxx21 Flash Media and the SDA Std Compliant SD Host
Controller were marked with yellow question marks (they have since
disappeared, and I have the usual two back).
9. skipped the avast stuff, as the system seems to be clean (but may try
that tonight)
10. installed windiag and ran it for 13 passes, no problems reported
11. reinstalled the video chipset from the Application and Recovery Disk.
couldn't find anything about VIdeo and Nietwork Interface card.

And, I still have the same two drivers missing as before - what next??

Cookie

nass said:
cookie said:
Hi there,
not quite sure what u mean by this chipset/MOBO - what is MOBO? Also, there
are 4 updates listed for the BIOS on the HP site, whic one do I choose?
I don't think I have a NVIDIA card, no such thing is listed in the Belarc
advisor. Just a Intel 915GM video driver, which I have loaded, together with
the media card driver, which has got rid of the third missing driver
(unfortunately your suggestion below for the flash media made everything
worse and I had to reinstall the media card driver).
The missing drivers 'Multimedia Video Controller' and 'PCI Device' do not
appear anywhere on the HP site for downloads and drivers for my machine, and
I do not know if they are part of some other driver?
As for the red cross messages, there are not many, and none that appear to
have anything to do with the drivers nor the freexing (or hanging) of the
machine. Here are two from the application list
date 11/11/2007 source SQLAgent$INGAUSTRALIA
category alert engine type error event id 318
description Unable to read local eventlog (reason: The data area passed to a
system call is too small).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

date 09/11/2007 source application hang
cateory (101) type error
decsription Hanging application explorer.exe, version 6.0.2900.3156, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

And one from the system list
date 09/11/2007 source SCardSvr
category None type Error
Description
WDM Reader driver initialization cannot open reader device: The system
cannot find the path specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I found that my automatic MS update had not been working so have spent all
day loading these 63 updates, with of course multiple hangs on restarts and
hunting for the missing driver, so apologies for not replying sooner.

Thanks for your help in advance.

Cookie
Click to expand...

Hi,

We need to repair the updates engine first, then see what the updates can
eliminate!.
Download and use the Autoruns to find any unwanted start ups & Remove them:
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
Try to make less running process in the background, just the necessary ones
the extra application remove them from start up.
By the way How much pageFile you have set?, does the system take care of it
or you set it up?.
You will find the page file here:
Right click "My Computer" select Properties, click on Advanced then click on
Settings Under Performance Option.
On the Performance Options click on Advanced Tab then on Change under
Virtual Memory (you will see already the Size for the page file).
On Virtual memory you can set the page file manually or let windows deal
with it.

Open a run command and type in:

regsvr32 shdoc401.dll
regsvr32 asctrls.ocx
regsvr32 oleaut32.dll
regsvr32 shdocvw.dll
regsvr32 mlang.dll
regsvr32 hlink.dll
regsvr32 mshtmled.dll
regsvr32 urlmon.dll
regsvr32 plugin.ocx
regsvr32 sendmail.dll
regsvr32 scrobj.dll
regsvr32 mmefxe.ocx
regsvr32 corpol.dll
regsvr32 jscript.dll
regsvr32 msxml.dll
regsvr32 browseui.dll
regsvr32 msrating.dll
regsvr32 imgutil.dll
regsvr32 thumbvw.dll
regsvr32 cryptext.dll
regsvr32 rsabase.dll
regsvr32 inseng.dll
regsvr32 iesetup.dll
regsvr32 cryptdlg.dll
regsvr32 actxprxy.dll
regsvr32 dispex.dll
regsvr32 occache.dll
regsvr32 iepeers.dll
regsvr32 urlmon.dll
regsvr32 cdfview.dll
regsvr32 webcheck.dll
regsvr32 mobsync.dll
regsvr32 pngfilt.dll
regsvr32 licmgr10.dll
regsvr32 icmfilter.dll
regsvr32 hhctrl.ocx
regsvr32 inetcfg.dll
regsvr32 tdc.ocx
regsvr32 MSR2C.DLL
regsvr32 msident.dll
regsvr32 msieftp.dll
regsvr32 xmsconf.ocx
regsvr32 ils.dll
regsvr32 msoeacct.dll
regsvr32 inetcomm.dll
regsvr32 msdxm.ocx
regsvr32 dxmasf.dll
regsvr32 l3codecx.ax
regsvr32 acelpdec.ax
regsvr32 mpg4ds32.ax
regsvr32 voxmsdec.ax
regsvr32 danim.dll
regsvr32 Daxctle.ocx
regsvr32 lmrt.dll
regsvr32 datime.dll
regsvr32 dxtrans.dll
regsvr32 dxtmsft.dll
regsvr32 WEBPOST.DLL
regsvr32 WPWIZDLL.DLL
regsvr32 POSTWPP.DLL
regsvr32 CRSWPP.DLL
regsvr32 FTPWPP.DLL
regsvr32 FPWPP.DLL
regsvr32 WUAPI.DLL
regsvr32 WUAUENG.DLL
regsvr32 ATL.DLL
regsvr32 WUCLTUI.DLL
regsvr32 WUPS.DLL
regsvr32 WUWEB.DLL
regsvr32 wshom.ocx
regsvr32 wshext.dll
regsvr32 vbscript.dll
regsvr32 scrrun.dll mstinit.exe /setup

You r best option is to copy and save the above commands as Reg.bat on your
Desktop then Double click the icon for the Reg file to execute and click
[Yes] to register them you may need to reboot twice!.
Reboot, does the updates download and install on your laptop?.

Come to the error messages:

1- date 09/11/2007 source application hang
cateory (101) type error
decsription Hanging application explorer.exe, version 6.0.2900.3156, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

This could be a bad memory (RAM) so try to check your memory.

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

Unexplained computer behavior may be caused by deceptive software.
<http://support.microsoft.com/kb/827315>

2.... And also for malware from here:
<http://www.safer-networking.org >; for Spybot S&D
<http://onecare.live.com/site/en-gb/default.htm?s_cid=sah>


Run a scan from here on-line:
<http://www3.ca.com/securityadvisor/virusinfo/scan.aspx>
<http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym>
Download Avast Cleaner from here:
<http://www.avast.com/eng/avast-virus-cleaner.html>
Lots of tools to download and disinfect your machine:
<http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/>
<http://free.grisoft.com/doc/5390/lng/us/tpl/v5>
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

3... You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.



2- source SQLAgent$INGAUSTRALIA
PRB: SQL Server Agent May Report Event ID: 318 Error After an Application
http://support.microsoft.com/kb/811484

http://www.eventid.net/display.asp?eventid=318&eventno=1029&source=SQLServerAgent&phase=1



3- category alert engine type error event id 318
description Unable to read local eventlog (reason: The data area passed to a
system call is too small).

And one from the system list
date 09/11/2007 source SCardSvr
category None type Error
Description
WDM Reader driver initialization cannot open reader device: The system
cannot find the path specified.

http://forums1.itrc.hp.com/service/...55749&admit=-682735245+1194788669303+28353475
Threats and Countermeasures
http://www.microsoft.com/technet/security/guidance/serversecurity/tcg/tcgch07n.mspx

NOTE: MOBO is abbreviation for Motherboard, do you have the CD with the
driver for the Computer, if you do insert it in and install the Driver for
the Video and Network Interface Connection card (NIC).

Health Warning: Please don't set with the laptop on your Lap for long time
or preferable not at all if you could, your other *Half *will not like this
on the long run, hence your body parts will be affected by the Signals
emitted from your laptop and you know the rest!.
HTH.
nass
Click to expand...
 
G

Guest

cookie said:
Hi Nass,

The story so far.

I have in order :-
1. installed Autoruns, the only thing I have going in startup is DVDcheck.
2. checked page file it is set to custom, the size is 756, with range from
756 to 1512, recommended at 754.
3. the regsvrs, most went okay, but the following did not
4. Skipped the IE stuff as IE7 has now been installed, but I did
check/uncheck the boxes u suggested
5. ran spybot
6. ran onecare scan
7. ran ca scan
8. at this stage, noticed that the two previously missing drivers were not
showing in the management screen under my computer, but instead the IEEE1394
TI connection, the TI PCIxx21 Flash Media and the SDA Std Compliant SD Host
Controller were marked with yellow question marks (they have since
disappeared, and I have the usual two back).
9. skipped the avast stuff, as the system seems to be clean (but may try
that tonight)
10. installed windiag and ran it for 13 passes, no problems reported
11. reinstalled the video chipset from the Application and Recovery Disk.
couldn't find anything about VIdeo and Nietwork Interface card.

And, I still have the same two drivers missing as before - what next??

Cookie
Click to expand...


By the looks of it, your update engine is working, hence you installed IE7!.
Try this:
Right click "My Computer" and select properties, click Hardware Tab then
click Device Manager.
There click on View and select Show Hidden devices, what you can see now?.
Right click on the Computer Icon with the name of your machine and click on
Scan for Hardware.
If you still having problem, try to perform a Repair install, please back up
your Data on removable storage, also UNINSTALL IE7 before trying the Repair
procedure.
How to perform a Repair/Install of XP:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass
 
G

Guest

Hi Nass,

Did what u suggest in My computer with show hidden clicked I see two extra
lists - non plug and play, and storage volumes. there is nothing special
shown on these. when i select the scan for new hardware, it brings up the two
missing drivers Multimedia Video Controller and PCI Device, but can't find
the drivers on any of my installation disks.

Following on from your previous mail, looked on the itrc forums website and
found a thread suggesting the problem I have with freezing is a common one
among owners of this model laptop. One person had found the solution was to
liftt the right-hand cornere, which worked for someone else as well. Didn't
work when I next had to restart.

I do not want to perform another repair/install, as I have already done this
twice for this problem and it has not solved it. If I could just get these
two drivers installed, I would accept that. Are they hidden in one or more of
the others shown on the download drivers page in HP, as they are not shown
specifically? Should I install all of the drivers shown on this page (apart
from the updated ones) - there are about 20 drivers listed on this page for
my model and OS.

Thanks
Cookie
 
G

Guest

cookie said:
Hi Nass,

Did what u suggest in My computer with show hidden clicked I see two extra
lists - non plug and play, and storage volumes. there is nothing special
shown on these. when i select the scan for new hardware, it brings up the two
missing drivers Multimedia Video Controller and PCI Device, but can't find
the drivers on any of my installation disks.

Following on from your previous mail, looked on the itrc forums website and
found a thread suggesting the problem I have with freezing is a common one
among owners of this model laptop. One person had found the solution was to
liftt the right-hand cornere, which worked for someone else as well. Didn't
work when I next had to restart.

I do not want to perform another repair/install, as I have already done this
twice for this problem and it has not solved it. If I could just get these
two drivers installed, I would accept that. Are they hidden in one or more of
the others shown on the download drivers page in HP, as they are not shown
specifically? Should I install all of the drivers shown on this page (apart
from the updated ones) - there are about 20 drivers listed on this page for
my model and OS.

Thanks
Cookie
Click to expand...

Hi Cookie,
Too late here, will see what we can do Tomorrow as I need to refresh my
memory and try to pick up the right one, hopefully for you to download.

What happen if you Disable them in device manager?, does the issue still
persist?.
 
G

Guest

Hi Cookie,
Here the link for your Notebook specs (XP Home SP2) Only:
Download drivers and software- HP Compaq nx6120 Notebook PC
http://h20000.www2.hp.com/bizsuppor...esId=457951&swLang=8&taskId=135&swEnvOID=1098
Navigate to this "Driver - Storage" option and download the Texas and the
Media Card reader.
Also these drivers:
Driver - Audio
Intel 915GM Graphics Driver
Operating System - Enhancements and QFEs
Software - Multimedia
Please install each application/driver and Reboot your Notebook then try the
Installation for the other Drivers/apps.

How do I find my product name/number
http://welcome.hp.com/country/us/en/support/prod_info.html
Run Disk Clean after installing the recommended drivers.
HTH.
nass
 
G

Guest

Hi Nass,

Sorry for the delay in getting back to you, have been busy and sidetracked
with other things, and the laptop has been working. Have done everything you
suggested by name below, but stopped at the 'then try the installation for
the other drivers/apps' - is this really necessary, as I still have the two
missing drivers I have had the whole time?
It seem the trick with lifting the rigt-hand corner of the laptop on startup
seems to work, at least the machine starts up.
It also seems the only solution is to either get the motherboard replaced or
to purchase a new laptop, neither solution is at the moment possible
financially.
Thanks for trying
Cookie
 

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