Error 28000 Ti install Photo story

G

Guest

Despite earlier comments on this problem. I'm unable to fix it.

***The error: Error 28000.Genuine custom action error.
***I can't change account settings.

Anybody knows how to fix this??
Tx
 
D

deckerfamily

I saw your question, and I am having the same problem too. Did yo
ever get it figured out

I downloaded Photo Story 3 (several times) but when I press run I ge
"Error 28000 Generic custom action error" which doesn't allow th
wizard to install the Photo Story 3 program.

I stayed up all last night trying to figure this out as I had jus
became aware that Photo Story 3 exists. A sister-in-law sent me
photostory and after some time I was able to figure it out as to ho
to view it in my Windows Media Player (version 10

I decided to download the program and went through the various steps.
I did the install geniune windows validation componet. My window
player is all updated. I have XP service pack 2 loaded into ou
computer. I can play the sample photo stories from the website

I have updated the current version of Microsoft DirectX 9.0C an
installed the #839643 update for it. I downloaded WM9Codecs.exe t
make sure I had all the codecs

I noticed that when I did this it seemed like it did not change thi
reading which was

"No Windows Video 9 image V2" I saw this when I had a mplayer2.ex
(small like media player) on my screen. I had gone to files, clicke
on properties, and then clicked on advance. I don't know if this i
my problem as I did try update the codecs

This is all driving me nutty trying to figure this out. Any help fro
you or anyone else would be appreciated

Rosann
 
M

Mark Coffman

The only other thing I'd offer is to log in as Administrator or a user with
those privilages and try installing. It worked for one of the visitors to
my site.

Have you also tried upgrading to the latest Media Player?

Mark
www.windowsphotostory.com
 

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