error 0x80040900

[T]

I get error 0x80040900 when trying use outlook to connect
with my yahoo small business mail.

Any suggestions?

T

 

[Jeff Stephenson [MSFT]]

What version of Outlook are you running? What sort of mail account? What
are you trying to do when you get this message? What is the complete text
of the message?

 

[Guest]

office 2003, yahoo small business mail, AOL dialup
(becuase my verizon DSL is not working at the moment),
just normal email, it says the server name you entered
can not be found on the network. I have already spoken
with Yahoo and AOL, no luck, and all settings are fine.

thank you so much for your reply...

 

[Jeff Stephenson [MSFT]]

I assume that "normal email" means a POP3 account? Can you post the exact
text of the message (just cut and paste it from the error report)? It
sounds like AOL's dialup network is not able to convert the name you entered
to an Internet address for the server. This could either be because you
entered the server name improperly or because AOL has a problem on their
network.

 

[Guest]

sorry, yes, that's what I mean, POP3..I spoke with AOL
but they said they can't help with 3rd party software,
what fools. it's only temp until my dsl is back on. I'll
call them again, thanks so much for your support...

 

[Guest]

I just spoke with AOL, they say it's an Outlook problem.
do you not know what that error number means? I also have
windows XP Pro. Does that help?

thanks.

 

[Jeff Stephenson [MSFT]]

I've got no idea what that error is - it doesn't turn up in any of my
searches. Can you give the exact text of the error message (select it using
the mouse, then press Control-C to copy it, and paste into your post)? Is
that error number in the "can't find the server" message, or in a separate
message?

One of the realities of ISP customer service is that they'll always blame
your software and say they don't support it, rather than investigate it
themselves...

 

[wlanders]

Found the Answer...

I was receiving the exact same message while using a WiFi setup in a hotel. Naturally, I was convinced that it was the WiFi network. However, after receiving no help from the hotel or the WiFi network "help" desk, I decided to disable Norton Internet Security... that didn't help. So, I went into "Add/Remove Programs" and removed it and Symantec Live Update... rebooted the system... and my mail started flowing like normal!

Norton... you got me again!

-- Wayne.

 

[Kaydog]

http://support.microsoft.com/kb/813514


I work techsupport for an ISP and unlike the general ISP hate that seems to flow I actually try to help my customers. Listed on that linked site is general information that can cause this error. The customer I was assisting at the time had an @ symbol instead of a . in the incoming server field. Among the list of causes is also firewall issues like that of one of the above posters.

Also, this may not apply here, but if you're trying to send mail using an outgoing mail server for your old isp, but you're connecting using a new internet connection, more then likely the outgoing mail server is going to reject that connection. Personally my suggestion for your is to contact your ISP and request information on how to access their webmail system until you can return to your regular connection.