CPF or the Comodo Personal Firewall

C

Craig

Comodo said:
Craig

Please let us know how we can improve our offering. We are, as you
know, always looking for feedback from our users.

.... said:
thanks
Melih

Understood Melih.

I'll monitor this newsgroup for your announcement.

-Craig
 
T

toodeloo

"Dave" wrote

be aware for the "normal" goodies or extra's you get installed.
In CPF 1 you have CpfLicChk.exe for example.
CPF is for users who install software like McAfee or Norton on there
computer. CPF is part of a suite and not a standalone firewall application.

only the firewall is not possible. You have to accept the Comodo Launch Pad
and more tricks as very unwanted extra goodies.
The Launch Pad itself is what I consider an extra that I don't need. I
didn't see any option to install just the firewall without the Launch Pad.

they listen to you but they don't change there concept.
The firewall is part of that concept and the Comodo Launch Pad is the
central tray-icon and control agent.
Take it or leave the concept, what I did.
 
C

Comodo

I understand your point Dave.
The GUI that shows other available free applications we have (that we
call Comodo Launchpad) is what you don't want to see. Ok here is our
dilemma and I will air them to see if we can find a way forward all
together.

We have, and will have many free (means free) products in future. We
need a mechanism to inform the user about the new threats and new
products available for them. for example, Comodo LaunchPad was a great
success at launching the Backup Product as majority of the CPF users
were able to see the availability of the new free Backup product and
went ahead and installed it. Also, there has been many people who
downloaded backup on its own and then realised they can also get Free
Firewall went ahead and downloaded the firewall. We as Comodo need a
communication channel with our users. We were hoping Comodo Launchpad
to be just that. We don't want to send emails for obvious reasons.
Also, going forward, we want Launchpad to be the "main console" for
Comodo installed products (eg: AV, Firewall, Spyware etc and you have
one console to see it all). Its just a GUI component that today acts as
a communication channel with our user and with a view in future to act
as a command center for all Comodo Applications.

I would be grateful for your feedback for improvements, please have in
mind what we are trying to achieve.

thanks
 
C

Comodo

Toodeloo

Cpflicchk.exe is a CPF component that checks for licenses. It's a CPF
component.
The only component that comes with CPF that's not part of the CPF is
the CLP (Comodo Launch Pad). This is a GUI application that show what
other products Comodo has available so that users can see what other
threats there are and what Comodo has against these threats that the
user can get for free. Again, none of the application/services
available from the CLP is downloaded or installed without the user
doing so. Please note this is a very important difference. We let the
user decide what to download or install, we don't do it for them. We
merely make it available to them by showing it to them in the CLP
control panel.


Toodeloo, the only we can succeed is by making sure to build a product
that everyone will like. So, I will explain our reasons for having CLP
and I invite everyone please to help us achieve what we want to achieve
with alternative suggestions so that we can all decide how CPF/CLP
should operate going forward. Toodeloo, you must have noticed that we
listened to everyone in this forum and changed our licensing from
yearly to forever etc. So you know we are listening and implementing
suggestions. Of course not everything will be implemented and I am more
than happy to make all these discussions public about what is
requested, what is implemented what is not and why not. I really want
this to be "everyone's firewall" designed by "everyone" .
This is an important step in the "history of Computer security"
where a company allocates sizeable resources to build the product that
people want! We have build the "framework" and the "security
engine", of course we will continually improve it, but we need your
help also. So please do not ever blame us for not listening or
listening and not implementing, that goes totally against what we are
trying to do.

So the only thing that comes with CPF is CLP. So why does Comodo put
CLP (which is just a gui app that tells the users whats available as
freebies etc) with CPF? I will explain the reason why we have CLP and
what we want to achieve with it. Lets all try to come up with an
alternative way of achieving this or improve current CLP together.
Please, Please, Please I ask everyone to contribute. This is a good
opportunity to get your security designed "for you" and "by
you". Try to get CEO of McAfee, Norton, Zonealarm, Kerio, Outpost to
come, listen and execute your wishes and give their product for free to
you! (not the free products they give which is inferior to their paid
for versions and fail leak tests). So this is a good opportunity for
all of us in this group to change the way the security industry work!
Imagine, by our collective work, we can design security products that
are to almost everyone's liking cos its designed by everyone! And the
best of all its free!
Ok here is why designed and put CLP with all products:

1) We needed an ability to communicate with our users about what other
products available that they can use against latest threats
2) We needed a central command center so that a user can get a summary
of "all Comodo" products from one console

That is what we have designed that is available today. We thought that
was the best possible way, but of course "nothing is perfect, which
means : Everything can be improved". So help us improve this process.
How can we make it better, Please help us!

Thanks
Melih
 
D

Dave

Comodo said:
I understand your point Dave.
The GUI that shows other available free applications we have (that we
call Comodo Launchpad) is what you don't want to see. Ok here is our
dilemma and I will air them to see if we can find a way forward all
together.

We have, and will have many free (means free) products in future. We
need a mechanism to inform the user about the new threats and new
products available for them. for example, Comodo LaunchPad was a great
success at launching the Backup Product as majority of the CPF users
were able to see the availability of the new free Backup product and
went ahead and installed it. Also, there has been many people who
downloaded backup on its own and then realised they can also get Free
Firewall went ahead and downloaded the firewall. We as Comodo need a
communication channel with our users. We were hoping Comodo Launchpad
to be just that. We don't want to send emails for obvious reasons.
Also, going forward, we want Launchpad to be the "main console" for
Comodo installed products (eg: AV, Firewall, Spyware etc and you have
one console to see it all). Its just a GUI component that today acts as
a communication channel with our user and with a view in future to act
as a command center for all Comodo Applications.

I would be grateful for your feedback for improvements, please have in
mind what we are trying to achieve.

thanks

What I look for in any security app is the "invisibility" factor. once
it's setup and operational the way I want it, I don't want to hear from
it(or see it) on a day to day basis. Kind of a "no news is good news"
approach. I don't need constant alerts or toolbars or icons or whatever
unless I'm going to change something or use it(in the case of virus
scans).i think one of AVG's slogans about "forgetting that you're using
it" sums up what I want in security apps. The Launch Pad is one more
step or one more click that I don't want(or give me the choice).If I had
all of your products installed I would still prefer to be able to access
just one at a time.rarely do I need access to all security apps at
once.I use toolbars extensively so I would put a single icon for
anything I need to access. I hope I've explained what I look for. I do
like the interface and options on CPF and will try it again. ,just like
to be able to break it up if I want to.

Dave
 
M

meow2222

Comodo said:
I understand your point Dave.
The GUI that shows other available free applications we have (that we
call Comodo Launchpad) is what you don't want to see. Ok here is our
dilemma and I will air them to see if we can find a way forward all
together.

We have, and will have many free (means free) products in future. We
need a mechanism to inform the user about the new threats and new
products available for them. for example, Comodo LaunchPad was a great
success at launching the Backup Product as majority of the CPF users
were able to see the availability of the new free Backup product and
went ahead and installed it. Also, there has been many people who
downloaded backup on its own and then realised they can also get Free
Firewall went ahead and downloaded the firewall. We as Comodo need a
communication channel with our users. We were hoping Comodo Launchpad
to be just that. We don't want to send emails for obvious reasons.
Also, going forward, we want Launchpad to be the "main console" for
Comodo installed products (eg: AV, Firewall, Spyware etc and you have
one console to see it all). Its just a GUI component that today acts as
a communication channel with our user and with a view in future to act
as a command center for all Comodo Applications.

I would be grateful for your feedback for improvements, please have in
mind what we are trying to achieve.

thanks
Melih

I'm going to it point back to you now :) You're seeing that users dont
like the way youre doing it, even if you wonder what the probem is. I
explained a system that as far as I can see would solve all these
problems in the thread several days ago. So, let me pass this back to
you and ask you in what way that suggestion is not upto the job, then
between us all perhaps we can look at further posibilities with a
clearer picture of the issues.


NT
 
D

David

Ok here is why designed and put CLP with all products:

1) We needed an ability to communicate with our users about what other
products available that they can use against latest threats
2) We needed a central command center so that a user can get a summary
of "all Comodo" products from one console

That is what we have designed that is available today. We thought that
was the best possible way, but of course "nothing is perfect, which
means : Everything can be improved". So help us improve this process.
How can we make it better, Please help us!

Thanks
Melih

1. I would like to see it work with Win98.
2. While I appreciate your intentions with the CLP I would like the
opportunity to not use it if I so desire.
3. I want a firewall which sits in the background and does its job of
protecting me from direct attacks from the net.
4. It does not need to inspect every program, e-mail or document file
on or off the computer.
5. It should monitor the network interface, whether LAN or MODEM. If
any program attempts to use the interface, particularly to access a
URL outside the LAN, without previous authorisation from me, via the
keyboard or the mouse, then that program should be blocked until such
authorisation is granted. I should be able to specify a permanent
permission unless the program is changed/updated in some manner.
6. Simplicity in use and User Interface. Skins may look wonderful but
they do not add to the functionality of any program.
7. I do not object to an occasional e-mail informing me of updates or
additional programs. I do object if those e-mails become too frequent
(more than once per month) or are not related to the installed program
and its purpose. I also object to HTML in e-mails.
83 My e-mail address should not be advised to any third parties, use
BCC to distribute e-mails to multiple people.
 
T

toodeloo

Melih,
Cpflicchk.exe is a CPF component that checks for licenses. It's a CPF
component.

Why and what licence check??? Why does your firewall demands a very active
background license program? For me
is this a very unwanted program. Is it possible to complete deactivate this
checking program ( or better never become active ). I'm afraid it couldn't.
Again, none of the application/services
available from the CLP is downloaded or installed without the user
doing so. Please note this is a very important difference. We let the
user decide what to download or install, we don't do it for them. We
merely make it available to them by showing it to them in the CLP
control panel.

otherwise your product should be offered as a total suite solution.
My browser have a lot of restrictions and limitations and I don't like the
idea of downloading software with the CLP.
Toodeloo, the only we can succeed is by making sure to build a product
that everyone will like.

sorry, that's impossible.
Toodeloo, you must have noticed that we
listened to everyone in this forum and changed our licensing from
yearly to forever etc.

in that case it would be nice if your website was updated.
It says : Comodo Pefrsonal Firewall FREE for 365 days.
( link : http://www.comodogroup.com/products/free_products.html? )

You still seems to need an activation code, what means it still isn't free
forever.

YOU write that these problematic items ( for some of us ) are changed but
your company doesn't make the changes.
Why should I believe you?
It's very easy to write I listen, but that doesn't mean I do anything with
what I hear.
So please do not ever blame us for not listening or
listening and not implementing, that goes totally against what we are
trying to do.

I don't blame you or your company for not listening, I only try to get some
things clear.
Don't blame me that I don't like the concept.
Listening and implementing wishes are two complete different things and we
have only suggestions. Implementing whishes must be possible and don't
change the way how a program works.
I think I have a lot of understanding why things are not implemented.

But if you want :
we ask you to put some taglines in your replies containing links for the
CPF.
You don't.
Ok here is why designed and put CLP with all products:

1) We needed an ability to communicate with our users about what other
products available that they can use against latest threats

Your companies need isn't the users need.
Afraid that your company email disappears in the delete-box without reading
it? That means your company uses CLP-popups or activate a browser to show
your promotional stuff? That's an option people love to deactivate.
2) We needed a central command center so that a user can get a summary
of "all Comodo" products from one console

1 help screen could already do this trick.
You don't need the CLP.

Maybe you listen to us, but implementing our ideas? No. We only want a
firewall; no popups or whatever to get an "all Comodo" freakshow. This
whish doesn't fit your companies idea so we have to do it with the
product "as it is".
That's the price we have to pay for using your companies "free products".
That's why I wrote I don't like the concept or going to use the CPF.


So help us improve this process.
How can we make it better, Please help us!

first of all we have to know and see how the CPF-2 looks and feel..
If some or maybe a lot of our whishes are already implemented.

After deinstalling CPF-1 I found still CPF stuff. Is a real total cleanup
possible in CPF-2?
 
C

Comodo

toodeloo

you said:
" But if you want :
we ask you to put some taglines in your replies containing links for
the CPF. You don't"

We have not launched CPF2 yet as I made it very clear in my previous
postings. So you can't possibly show that as a reason that we don't
listen to you. We do listen and I can't post a link because we don't
have one yet and I made it very clear in my postings!
 
C

Comodo

Ok guys good feedback thanks. I will try to summarise all these
feedback into items to see if I have covered everything. Pls help
expand/modify/add to each

1)Option to switch off the CLP
2) Win 98 compatibility
3) It does not need to inspect every program, e-mail or document file
on or off the computer (David, this was your suggestion and I will need
more explanation pls on this actually items 4&5 of your posting as this
would be changing the way the firewall would be working drastically and
won't protect your fully as far as I can see)
4) Remove license checking program
5) Total cleaning after uninstall

Anything I missed?
 
T

toodeloo

Melih wrote,

why?
A lot of email addresses are fake.
You get a license number by email? Yes. That's not what we asked!
We ask for a really free product. A product we could use even after your
company stopped working or if we want to reinstall an older version of the
CPF software ( in case we don't like the newer version ).
You wrote we could use in the future every CPF version without problems; but
if I have to license an old CPF version I'm curious if that's possible.

I could download CPF-1 from a lot of other sites, so if CPF-2 is really free
and available from the same downloadsites you didn't know I use CPF-2 ( in
this case only testing ;-) ), but how about the CLP?
The main purpose is to be a gui and a promotion platform for Comodo
products.
Or does CPF-2 first to be registered to work ( CPF-1 doesn't ).
 
T

toodeloo

Melih,
We have not launched CPF2 yet as I made it very clear in my previous
postings. So you can't possibly show that as a reason that we don't
listen to you. We do listen and I can't post a link because we don't
have one yet and I made it very clear in my postings!

there is a Comodo site isn't it?
You could have started with that link.
CLP is a "productplatform" so you could refer to the Comodo website in
general.
You could interest people in the other Comodo products.
 
C

Comodo

CPF 2 requires you to activate it once. then it works for ever. This
was requested by you guys and we implemented! (if you check the Backup
product we have, it already utilises that system of register once work
forever system).

thanks

Melih
 
D

Dave

Comodo said:
Ok guys good feedback thanks. I will try to summarise all these
feedback into items to see if I have covered everything. Pls help
expand/modify/add to each

1)Option to switch off the CLP
2) Win 98 compatibility
3) It does not need to inspect every program, e-mail or document file
on or off the computer (David, this was your suggestion and I will need
more explanation pls on this actually items 4&5 of your posting as this
would be changing the way the firewall would be working drastically and
won't protect your fully as far as I can see)
4) Remove license checking program
5) Total cleaning after uninstall

Anything I missed?
I would think that total cleaning after uninstall would be a no-brainer
for any decent program to have in its list of features

Dave
 
D

David

Ok guys good feedback thanks. I will try to summarise all these
feedback into items to see if I have covered everything. Pls help
expand/modify/add to each

1)Option to switch off the CLP
2) Win 98 compatibility

I feel that there are many Win98 machines still in operation which
could benefit from a slim, good, easy to use firewall. It would only
assist your company's reputation.
3) It does not need to inspect every program, e-mail or document file
on or off the computer (David, this was your suggestion and I will need
more explanation pls on this actually items 4&5 of your posting as this
would be changing the way the firewall would be working drastically and
won't protect your fully as far as I can see)

Kerio V4, as far as I could tell, inspected every program and, unless
I gave permission, would not let any program, batch file or link
operate. Its control was absolute. It would not even let the computer
be shutdown from the keyboard. It lasted less than an hour on my
machine.

ZoneAlarm, on the other hand, has^Whad a rather easy interface until
they started getting into virus-checking, spyware-checking, e-mail-
supervision and other areas which are really not the concern of a
firewall in my opinion. Their mail check interfered with the ability
of my mail programs to do their job.

So I am stating that the _only_ business of a firewall is to sit
between the computer and the Internet and monitor that interface. It
does need to check on outgoing traffic as well as incoming.

I have an anti-virus program running constantly. I frequently run
Adaware and Spybot Search and Destroy. Spyware Blaster performs its
function well. I do not need the firewall to perform these functions
as well as attempting to monitor communications. It could miss
something.

Incoming traffic, obviously, should be limited to requested data.
Incoming firewalls are available in routers, modems and other hardware
forms so this is not a vital function for me but I consider that it
should be there as part of a personal firewall. At the moment I sit
behind an ADSL modem with a firewall, a Smoothwall firewall box and
ZoneAlarm V2.5.

Outgoing traffic is more important in this day and age and should
should be monitored as to its source. Has the requesting program been
authorised to contact the outside world? Allied to that is the
question as to whether an authorised program has been changed? e.g. By
updating or a virus.

If so authorisation needs to be reconfirmed preferably from keyboard
or mouse and not from automation. The window that informs the user of
available options needs to be always on top, appear immediately and
grab focus. Access should never be allowed until permission is
granted. Sound should be an option that can be turned on but defaults
to off. Keyboard and mouse buffers need to be emptied completely. The
default answer should be to disallow access for safety. Keyboard
operation of all functions is vital. I dislike taking my hand off the
keyboard to use the mouse if it can be avoided.

I tried one firewall where the option window took nearly a minute to
come up, often disappeared without waiting for any input and did not
prevent the unauthorised program from accessing the net during the
interval. Once I installed AdAware, told it to update its database and
the update process had actually completed before the firewall realised
what had happened and asked about permission for the program.

ZoneAlarm performs well in the outgoing control department. It
maintains a list of programs that have requested permission to access
the net. Each program has three possibilities in two categories.
Connection can be allowed, disallowed or ask-every-time. The same
options are available for Server rights.

The firewall function may extend to LAN connections. Once again these
should be of the set-and-forget variety unless drastic changes occur.
The operation of M$ Intenet Connection Sharing should not affect the
operation of the firewall. In the free version of ZoneAlarm it does.
4) Remove license checking program
5) Total cleaning after uninstall

Anything I missed?

There should also be an easily accessible STOP mechanism which allows
the user (not administrator) to immediately stop all communication to
any place outside the computer. Resetting the STOP mechanism may need
Admin access or a password if desired although I do not think it is
really needed as the user should be allowed to control the traffic.

Stopping the communication may often be shutting the stable door after
the horse has bolted but it can sometimes limit damage and allow the
user to reverse a previous decision on access before opening the
machine up again.

I hope this helps as this is what I want from a firewall. I don't want
helper add-ons just a straight firewall that works.
 
J

John Fitzsimons

its www.comodo.com (all the free products are under a menu section
called "free products")

< snip >

"All" ? What about your Comodo BackUp program ? Isn't that a free
product ?

Bye the way. If one uses that to copy all files to a second eg.
removable (D) drive then would that drive be bootable if one then
replaced the (C) drive with the copy ?

Regards, John.
 
J

John Fitzsimons

Hi Melih,
its www.comodo.com (all the free products are under a menu section
called "free products")
I thought you were looking for the new CPF v2 link which we don't have
yet.
cheers
Melih

Actually what was said was ;

"But if you want :
we ask you to put some taglines in your replies containing links for
the CPF.
You don't."

He didn't ask you for the sites. He asked you why you hadn't added
a signature file ("tagline") to your posts. A sig giving a link to
"freeware" programs is "on topic" for this newsgroup.

If you make the freeware changes suggested then the second link would
be appropriate. If you linked to "Free Products" page then that would
probably be acceptable too.

My "tagline" or "signature file" is as below. Be sure that yours has
the proper signature delimiter or people will probably complain. See
the dash dash space. That means it gets removed on replies.

Regards, John.

--
****************************************************
,-._|\ (A.C.F FAQ) http://clients.net2000.com.au/~johnf/faq.html
/ Oz \ John Fitzsimons - Melbourne, Australia.
\_,--.x/ http://www.vicnet.net.au/~johnf/welcome.htm
v http://clients.net2000.com.au/~johnf/
 
C

Comodo

Great feedback David. Thank you very much.
You touched on some sensitive subjects there about the function of the
firewall :) The line between some behaviour analysis for spyware and
Firewall is blurring, and we are seeing lots of "preventitive"
technologies being added to firewalls that helps protect users. But i
think i understand what you need, just like when i buy a mobile phone,
the only i think i want is the mobile phone functionality and not the
mp3 player, video player etc that comes with it. This is why CPF does
not really come with the other applications as such. Also I think it
does a pretty good job of giving you a full insight about applications
trying to connect to internet and information about their parent
processes and gives plenty information about if the application has a
parent, if the parent has changed, if it has no parent, if its an
invisible application etc etc.. all the stuff that could be useful to
make a judgement to allow it or not.

Another little innovation we have done is the "allow db" we have put
in. This is a list of some popular executables, their description etc.
This way we can also inform the user about whether the applicaiton
making a connection to internet is a security risk or not. We
constantly improve this db (of course we are never going to have 100%
but its getting better).

The issue of "one click and stop all comms outside" its already there
in CPF v1. All you have to do in the summary page increase the slide
dial to High from Custom, that stops all comms.

Much appreciate the feedback. Lets pls keep it coming and see how we
can build this together.

BTW: David, have you tried CPF v1? I would love to hear how we can
improve the GUI or other functionalities you might want to see in it.
thanks
Melih
 
C

Comodo

Comodo backup is a free product.

If you can create a mirror of the HD, then it would be. However, its
tricker then you think even though possible.

thanks
Melih
Comodo
 

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