Clickable links that arrive in email-OutLook don't work. Help!

[Guest]

I'm new to using Outlook, having used Netscape for too many years to count. I
can't get the clickable links that arrive in the body of email messages to
work. This is especially a problem when the email arrives from, for example,
a magazine subscription and the link clickable link is a word, such as
'laptops', or 'handbags', etc., instead of displaying the actual www address.
Is there a setting I can change, or is this just the way it is?

 

[Diane Poremsky [MVP]]

version of outlook?

if 2003, which folder are they in? outlook blocks links potential phishing
email - and in all mail in the junk folder. the infobar show tell you if
it's blocked.

 

[Guest]

Thanks for responding, Diane. I'm using the 2000 version of Outlook; its
part of my Microsoft Office 2000. I never used the Outlook portion of the
package, as I had Netscape to manage my email. Now I need to use Outlook for
compatibility reasons.

To answer your queston about which folder the email are in.....they're in
the 'inbox'.

Interestingly, the email notice that I received telling me that someone
(you) had replied to my plea for help contained a clickable link, to get me
to your answer. Of course, the clickable link wouldn't work and so I had to
send the email to another email address, a member of my family who still uses
Netscape, so I could read your reply. Frustrating.

Thanks,
Letsgomom

 

[Diane Poremsky [MVP]]

are you trying to click in the preview pane or opening the message in a
separate window? it shouldn't matter either way...

 

[Guest]

It doesn't work either way.
Thanks for any additional ideas.