URLs in Outlook 2007 no longer active

[Blondie]

Using Windows Vista Business Edition with MS Office 2007 / Outlook 2007.

A few weeks ago, Outlook was working fine ... notification messages from
PHPBB included a clickable URL.

Clicking the URL (blue & underscored) would open a PHPBB webpage containing
the PHPBB message itself.

Then after removing expired Anti-Virus program and installing AVG Free
Anti-Virus ... the notification messages from PHPBB are no longer active,
but still present and it still works on other PCs with the same Software
installed.

If the URL string is copied & pasted into an IE7 address bar the correct
webpage opens ... if the email is forwarded to another Outlook account that
account will see a clickable link that does work correctly.

Can someone help me figure out where in Outlook / IE7 to look for the switch
that must have been turned off somehow?

I'm stumped (at least for now)

 

[Diane Poremsky {MVP}]

Is AVG blocking it as potentially dangerous or phishing?









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Blondie]

AVG does not appear to be blocking the email.

If the user forwards the email to another Vista/IE7/Outlook7 user the link
becomes active.

I think (user told me, I did not verify) that if the user forwards the email
to herself the link becomes active.

AVG does not prevent links within other messages from working.

Very strange.

 

[Diane Poremsky {MVP}]

is the "blue underlined" link an actual hyperlink (with the underlying HTML
code) or just text formatted in blue and underlined? (This problem usually
only happens on url's pasted from webpages or docs into HTML messages
though.)

As long as the url is really live, unless Outlook has it targeted as
phishing or its in junk email it will work as long as it's a real utl and
not text that is formatted to look like a url.

If AVG is scanning email, disable it. Look in tools, trust center, addins
for any AVG addins and disable them.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **