Choppy video/audio

G

Gramma

Using WinXP Home Ed, SP3, IE7 and AOL dial-up connection. Have downloaded
latest Adobe 10xxxx Flash Player. Can play AOL video clips, but both video
and audio choppy. AOL does not have answer (or doesn't want to). Can play
other video fine with Windows Media Player. Would someone please, please help
me because many of their articles are not in text but must use video.
Pleeeeeez!
 
S

sandy58

Using WinXP Home Ed, SP3, IE7 and AOL dial-up connection.  Have downloaded
latest Adobe 10xxxx Flash Player. Can play AOL video clips, but both video
and audio choppy. AOL does not have answer (or doesn't want to). Can play
other video fine with Windows Media Player. Would someone please, please help
me because many of their articles are not in text but must use video.
Pleeeeeez!

I know the feeling. I have AOL also & have now resolved to running
what I need from AOL on my browser. Best of luck but you'll get little
or no help at all from AOL. :-(
 
D

Daave

Gramma said:
Using WinXP Home Ed, SP3, IE7 and AOL dial-up connection. Have
downloaded latest Adobe 10xxxx Flash Player. Can play AOL video
clips, but both video and audio choppy. AOL does not have answer (or
doesn't want to). Can play other video fine with Windows Media
Player. Would someone please, please help me because many of their
articles are not in text but must use video. Pleeeeeez!

I would imagine you would need a broadband connection if you want to
play streaming video content without constant interruptions.

Have you tried *downloading* these files? Once downloaded onto your hard
drive, I would imagine the choppiness would go away.

When you refer to "other video," do you mean a file that has been
downloaded to your hard drive?

Can you post a link to one of these video files?
 
J

Jim

Using WinXP Home Ed, SP3, IE7 and AOL dial-up connection. Have downloaded
latest Adobe 10xxxx Flash Player. Can play AOL video clips, but both video
and audio choppy. AOL does not have answer (or doesn't want to). Can play
other video fine with Windows Media Player. Would someone please, please help
me because many of their articles are not in text but must use video.
Pleeeeeez!

Can`t use Flash Player 10 on XP system ; rollback to 9 .
 
B

Bennett Marco

Jim said:
Can`t use Flash Player 10 on XP system ; rollback to 9 .

You don't win any prizes with that one boobie. Check the Adobe site
for system requirements. XP is fine... even Win2000 is supported.
 
J

jarsek

This suggests that when you use your web browser, something is present that
is eating up your processor time. Do an alt-ctrl-del to get the task
manager running (whilst trying to watch one of your on-line videos), click
the processes tab, click the CPU columb (twice I think) to get the highest
CPU user process to the top. See if you can identify a CPU 'thief' that
perhaps should not be running and consider uninstalling it or remove it from
your startup.

Hope this helps

Jim
 
G

Gramma

Thanks for sharing my grief, Sandy. Looks like some good inputs here that may
help you too...Gramma
 
G

Gramma

Thanks Daave (and all) for prompt replies. Daave, by "downloading these
files" are you referring to AOL Broadband files? I don't know how to go about
that. I'm suspect that I have to sign up with an AOL broadcast program at an
additional cost, right?
And I knew you'd ask (I was vague), but I have a video file in My Documents
of my great granddaughter's baptism, downloaded from my digital camera, and
plays fine as well other discs of my church choir.
 
G

Gramma

More thanks to Jim and Bennett. I understand; seems like I read something
like that. However, do not understand "roll back". Can you perform roll back
w/o deleting Adobe 10 and clean reinstall of 9? I was very careful in
installing 10 according to Adobe installation instructions. Looking forward
to hearing from u.
 
G

Gramma

The best AOL can come up with is the running process problem answer, but I
have something like 63 running processes and didn't want to follow their
instructions to close all of them!
Have printed out your instructions and will attempt--it will be an
interesting exercise for me as I never had a clue about those green graph
lines jumped up and down. Even at 82, I'm still interested in learning. But
going to find out how to roll back Adobe 10 to 9 first. Stay tuned...Gramma
 
D

Daave

No; there is no such thing as "AOL Broadband files." :)

I was pointing out that a broadband connection (e.g., DSL or cable) is
*much* faster than dial-up. If you had a broadband connection (which
normally costs more than dial-up), then you would most likely not be
experiencing the choppiness.

If you download video files from the Internet onto your hard drive or
transfer video files from a digital camera to your hard drive, then that
means you are not streaming them live. Think of it this way: It would be
the difference between owning an entire CD and being able to play any
song from it whenever you like instead of listening to a radio station
play separate songs from that CD with a commercial (choppiness) in
between each song.

That is what streaming is. Your computer is able to play it back much
faster than your slow dial-up connection is able to feed it to you. (And
if you had a much faster broadband connection, it would be feeding it
*much* faster to your PC, you would experience little or no choppiness.)
And once you are finished viewing a streaming video file (and assuming
you later empty your folder containing all your Temporary Internet
Files), it's gone and if you want to view it again, you will need once
more to go online and watch it in all its choppy glory.

However, if you could figure out a way to download this file (rather
than merely stream it), then it will always be on your hard drive --
just like the one in your My Documents folder and you would be able to
view anytime you'd like (even if you are offline) without any problems
whatsoever.

Streamed content is not intended to be downloaded, but of course there
are ways to do this. Some files are much more difficult to download than
others, however. That is why I asked you to provide a Web link.
Different files and protocols require different downloading strategies.
Some are just too difficult for most people. Others are not so bad. And
once you download the file, you will need to make sure you have a media
player that can play that particular file (for instance, some files are
..flv files and require a player that can handle that format) and you
will also need to make sure you have the proper codec installed ("codec"
comes from "COde" and "DECode" -- the video has been encoded in a
certain way, therefore your player will need to decode it; if the proper
codec is installed, this is all done automatically).

I hope your head isn's spinning too much!

If you still want to give this a crack, let's start by having you
provide the Web link and the name of the file you would like to try to
download.

Or.....

Spend more money and get a broadband connection. :)
 
D

Daave

Don't do either thing, Gramma!

Adobe Flash 10 is fine.

And although AOL has its detractors (I am definitely in that camp) and
can often decrease a PC's performance, your issue (as mentioned before)
is the fact that you have a slow dial-up Internet connection. Otherwise,
your downloaded video file in your My Documents would be choppy, too.

Your choice is to figure out a way to download the video files so that
they are *always* in your PC or get a much faster "broadband" Internet
connection (which might involve switching to another Internet Service
Provider).

Even if you are successful in rolling back from Adobe Flash 10 to Adobe
Flash 9 (which again, is *not* recommended!) and can prune some
unnecessary AOL processes, you will still experience choppiness when you
view streaming content (that is, as long as you use dial-up).

*Always* be careful in accepting advice in these newsgroups (even from
me). You don't want to start mucking around and accidentally create
newer problems. Whenever possible, seek advice from MVPs (volunteers
recognized by Microsoft for their knowledge and helpfulness) or look to
see if there is some consensus.
 
G

Gramma

OK, Daave, thanks for educating me and the prompt reply before I *did* do
something drastic. It appears though that the consensus is that I *do* have
to give up the struggle with dial-up and find an ISP who offers broadband for
video streaming, if I understand it right.
And, at your suggestion, I'll just stick with Adobe 10 for now.
I'm using Windows Media Player 9--haven't updated to 10 or 11--but 9 it
works fine for me.

But somehow Real Player came up to download (which I really don't want), but
wonder if it "is" necessary for some files as a msg shows. As long as I have
WIN Media Player can I uninstall Real Player w/o losing some functions?

Think I'm getting on the right track now and hate to ask for a
recommendation for an inexpensive ISP (on my small retirement income, you
know)--or DSL, or cable??? You might enlighten me on that subject. I just
don't know, but I am planning on taking my computer to heaven with me as I
*must* have my e-mail and streaming video to occupy my day. :)
 
B

Bennett Marco

Gramma said:
OK, Daave, thanks for educating me and the prompt reply before I *did* do
something drastic. It appears though that the consensus is that I *do* have
to give up the struggle with dial-up and find an ISP who offers broadband for
video streaming, if I understand it right.
And, at your suggestion, I'll just stick with Adobe 10 for now.
I'm using Windows Media Player 9--haven't updated to 10 or 11--but 9 it
works fine for me.

But somehow Real Player came up to download (which I really don't want), but
wonder if it "is" necessary for some files as a msg shows. As long as I have
WIN Media Player can I uninstall Real Player w/o losing some functions?

Think I'm getting on the right track now and hate to ask for a
recommendation for an inexpensive ISP (on my small retirement income, you
know)--or DSL, or cable???

DSL will likely be the less expensive option... but be careful: the
least expensive DSL is quite slow compared to the slowest cable
option.

You can probably find a DSL option that will be less expensive - or at
least no more expensive - than what you are now paying for dialup.

If you don't have cable already connected for your TV, then DSL will
definitely be the way to go. AT&T has some nicely-priced options for
new signups... and when the special pricing period ends, merely call
them and say you will quit if they don't continue it.
 
G

Gramma

Bennett, you're so fast and thanks; am frustrated and losing patience with
this problem. I live in a small apartment with an antennae on the rooftop,
so no cable for TV.

Which looks like DSL is the way for me to go if I understand you correctly.
Will look into AT&T then--using your psychology to threaten to discontinue
service if the cost goes up and my retirement cost-of-living increase does
not! (lol)

Blessings, Gramma
 
B

Bennett Marco

Gramma said:
Bennett, you're so fast and thanks; am frustrated and losing patience with
this problem. I live in a small apartment with an antennae on the rooftop,
so no cable for TV.

Which looks like DSL is the way for me to go if I understand you correctly.
Will look into AT&T then--using your psychology to threaten to discontinue
service if the cost goes up and my retirement cost-of-living increase does
not! (lol)

Blessings, Gramma

I suppose you've read that SS will likely NOT have a cost of living
increase for the next two years! I guess we'd better make good use of
the nice raise we got this year.
 
G

Gramma

(tee hee), Oh yes, I heard that; however, SS is a small supplemental benefit
to my federal civil service retirement (31 years), and if congressmen are
going vote for one for themselves again, wouldn't/shouldn't I too? I live
frugally as it is now!
 
B

Bennett Marco

Gramma said:
(tee hee), Oh yes, I heard that; however, SS is a small supplemental benefit
to my federal civil service retirement (31 years), and if congressmen are
going vote for one for themselves again, wouldn't/shouldn't I too? I live
frugally as it is now!

If you have more than SS to fall back on, you can afford the fastest
DSL. I have only SS and I have the fastest cable.
 
D

Daave

Real Player's advantages are in playing content that that company offers
(.ra and .ram files, for instance). Then again, there are other media
players that can play that content, too (for instance, a program called
Real Alternative -- original, huh? :) ). I doubt that WMP can play
those files, though.

Where do you live? (Not the full street address.) Perhaps someone can
recommend a decent ISP that is also affordable. Keep in mind that many
telephone companies offer packages where you can get unlimited phone
service plus DSL service (and sometimes TV service, too) for a decent
price. This is what I do. I am a customer of Cavalier Telephone
(Cavtel), which is only available in limited locations nationally. I use
a rabbit ears antenna for broadcast TV and I use Cavtel for unlimited
telephone plus DSL (about $70 per month).

Is there a cable TV company near where you live? If so, there might be a
package (including phone service, cable TV, and Internet) that is
affordable.

How much do you currently pay for AOL dial-up? Up to what amount will
your budget allow you to pay for a faster connection? (Keep in mind that
packages offer you savings.)
 
G

Gramma

Daave, I'm just a novice and with my video problem, I had been wondering
(with my 6-yr-old Gateway desktop), maybe: update video
driver?...codecs?...media player for flv files? (someone mentioned the flv
files here). But now looks like broadband is the problem, but I don't seem to
have a problem with WMP 9, so there--why not uninstall Real to clear hard
drive? Also Quick Time which I do not use?

Near Denver. Looked at pkgs with AT&T and QWest, but do not need long
distance, (use E-mail) caller ID waiting, etc. As I said, I live frugally on
only my own source of retirement income, so pay something like $25 for phone
and $12/mo for AOL with no phone line.

Therefore, I see an offer frm AT&T for 30mpb of fast internet speed (believe
DSL if fast speed and DSL are one and the same) at $40/mo which would be
sufficient. $30 and $35 are only l.0mpb which I assume is slower.

Thank you for your advice and interest in my budget :)
 

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