Centrino locks up on XP Home

[Guest]

I have a brand new Acer Aspire 2000 Centrino 1.4 MHz laptop running XP Home. After about two weeks of use, the computer has begun to freeze and lock-up for no apparent reason. The problem occurs, almost invariably, during a task (cruising the Web, listening to music with Media Player, attempting to exit a Word document, etc). I haven't observed a lock-up while the computer is idling.

When the lock-up occurs, the computer must be powered down and up again. The system loads normally and there are no error messages. The laptop is connected to a DSL router via Ethernet, and a Canon bubblejet printer and a MS Optical Wheel Mouse. All peripherals work normally and there is no error warning of any sort.

The machine is "clean", no heavy SW load, and no firewalls, only the BitDefender Antivirus. Device Manager shows no problems and there is no overheating -- machine is really "velvety", no sounds and screeches like on a previous Acer P4 that produces the back blast of a passenger jet from the heating vents. I have converted to NTFS and restored to the very first checkpoint of the machine. Run chkdisk, too, and all volumes are clean and healthy

One important (and mysterious) footnote (I believe) is that in the Event Viewer there are no Application or System errors after each of the lock-ups

Any ideas/suggestions/notes on similar experiences will be GREATLY appreciated.

 

[D.Currie]

I have a brand new Acer Aspire 2000 Centrino 1.4 MHz laptop running XP

Home. After about two weeks of use, the computer has begun to freeze and
lock-up for no apparent reason. The problem occurs, almost invariably,
during a task (cruising the Web, listening to music with Media Player,
attempting to exit a Word document, etc). I haven't observed a lock-up while
the computer is idling.

When the lock-up occurs, the computer must be powered down and up again.

The system loads normally and there are no error messages. The laptop is
connected to a DSL router via Ethernet, and a Canon bubblejet printer and a
MS Optical Wheel Mouse. All peripherals work normally and there is no error
warning of any sort.

The machine is "clean", no heavy SW load, and no firewalls, only the

BitDefender Antivirus. Device Manager shows no problems and there is no
overheating -- machine is really "velvety", no sounds and screeches like on
a previous Acer P4 that produces the back blast of a passenger jet from the
heating vents. I have converted to NTFS and restored to the very first
checkpoint of the machine. Run chkdisk, too, and all volumes are clean and
healthy.

One important (and mysterious) footnote (I believe) is that in the Event

Viewer there are no Application or System errors after each of the lock-ups.

Any ideas/suggestions/notes on similar experiences will be GREATLY

appreciated.

Sounds like a hardware problem to me. It's only 2 weeks old, it's surely
under warranty.

 

[Guest]

I'm having the exact same problem, and have not been able to figure anything out. I've tried everything, replacing RAM...nothing helps. The only conclusion I've come to is that my computer hates me. Does anyone have an answer
Good Luck
Steve