Don't know without looking. The door could be jammed.
Check to be sure it is getting power, Open it with the
paper clip and look for something broken. Otherwise, the
firmware that controls the tray would seem to be damaged.
message
|I can't buy a new one no matter how cheap. I just want to
know why it would
| open only when the computer is turned on. And now why it
doesn't open at all.
|
| "Jim Macklin" wrote:
|
| > Open the case and make sure it is connected to the IDE
and
| > power cables. It may have broken, use a paper clip to
| > manually release the latch by pushing in the small
release
| > hole.
| >
| > Buy a new, fast drive, maybe a nice DVD-DL RW, they are
| > about $50 now. They do CD and DVD and are very fast.
| >
| >
| >
| >
| >
| > message
| >
| > |I cannot get my CD burner to open. It used to open when
the
| > computer was
| > | turned on but now it does nothing and won't open at
| > all..it doesn't even seem
| > | to run anymore. I tried to uninstall it and then
reinstall
| > it but that didn't
| > | work either. What else can i do??
| >
| >
| >
