G
Guest
New computer Feb.07. Norton 360 installed Apr.07. All worked just fine with
Windows Mail until a few days ago, then suddenly I could not send email, but
could still receive it. I learned that Earthlink had made changes in their
outgoing mail server to help fight spam. I made the required changes (smtp
to smtpauth, and Port 25 to 587) in my email settings, but still could not
send emails. "Server requires Authentication" is checked. I disabled
Norton's email scanning. I deleted the emails in my Outbox and created a new
test message to myself, but it still would not send. I turned the computer
off and let it rest. Nothing has helped. The error message reads: Your
server has unexpectedly terminated the connection. Possible causes for this
include server problems, network problems, or a long period of inactivity.
Subject 'test message', Account: [my correct email address] Mail Account',
Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port 587, Secure(SSL):
Yes, Error Number 0x800CCC0F. Can anyone help? I am not very computer
literate.
Windows Mail until a few days ago, then suddenly I could not send email, but
could still receive it. I learned that Earthlink had made changes in their
outgoing mail server to help fight spam. I made the required changes (smtp
to smtpauth, and Port 25 to 587) in my email settings, but still could not
send emails. "Server requires Authentication" is checked. I disabled
Norton's email scanning. I deleted the emails in my Outbox and created a new
test message to myself, but it still would not send. I turned the computer
off and let it rest. Nothing has helped. The error message reads: Your
server has unexpectedly terminated the connection. Possible causes for this
include server problems, network problems, or a long period of inactivity.
Subject 'test message', Account: [my correct email address] Mail Account',
Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port 587, Secure(SSL):
Yes, Error Number 0x800CCC0F. Can anyone help? I am not very computer
literate.