can't install Service Pack 2

[Guest]

I tried to install Service Pack 2 and after installing, my computer
continually restarts. I get a blue screen every time as well, but I can't
make out what it is saying as it disappears so quickly.

I have tried installing it from Automatic Update and from Microsoft's site
and I get the same result every time.

Can anyone help me? I want to switch to Vista, but it says I need Service
Pack 2 installed first.

 

[Jose Gallardo]

Did you asured that the computer is cleanned of virus and spyware before installing SP2? Try this:

http://support.microsoft.com/kb/315341

(Method 2). After that, read this:

http://www3.telus.net/dandemar/spackins.htm