Can't install Outlook settings.

[howard]

My mother's Windows XP got screwed up so I re-installed to D:.

But one problem seems to still exist, possibly because I transferred stuff
from one to another.

I tried to open Microsoft Outlook (97) and got:
Unable to open your default mail folders. Outlook could not start because a
location to send and receive mail could not be found. To add a location,
such as a personal folder file, double click the Mail icon in the Windows
Control Panel.
Would you like to open your default File System folder instead? I have no
idea why I would want to open this, I don't see any place that I can import
a .pst file.
Going to Control Panel
I don't see a "Mail" icon, but open the "Mail and Fax" icon. It looks good:
General
Same as in Outlook Express
Servers
Same as in Outlook Express
Connection
I use a LAN connection
Show profile = One with her name.
I've been going to her house a couple of times per week for a month trying
to get Outlook 97 to open.

 

[Rocks]

My mother's Windows XP got screwed up so I re-installed to D:.

But one problem seems to still exist, possibly because I transferred stuff
from one to another.

I tried to open Microsoft Outlook (97) and got:
Unable to open your default mail folders. Outlook could not start because a
location to send and receive mail could not be found. To add a location,
such as a personal folder file, double click the Mail icon in the Windows
Control Panel.
Would you like to open your default File System folder instead? I have no
idea why I would want to open this, I don't see any place that I can import
a .pst file.
Going to Control Panel
I don't see a "Mail" icon, but open the "Mail and Fax" icon. It looks good:
General
Same as in Outlook Express
Servers
Same as in Outlook Express
Connection
I use a LAN connection
Show profile = One with her name.
I've been going to her house a couple of times per week for a month trying
to get Outlook 97 to open.

 

[Howard Brazee]

I went there this weekend, uninstalled Outlook, rebooted, uninstalled Outlook
again, with the same problem. I hope I don't need to do the same thing with all
of Office.

 

[Howard Brazee]

I went there this weekend, uninstalled Outlook, rebooted, uninstalled Outlook
again, with the same problem. I hope I don't need to do the same thing with
all
of Office.

I went back there this weekend. I uninstalled Office, rebooted, and installed
it.

All this succeeded in doing is getting rid of Office upgrades (This is Office 97
and Microsoft doesn't support it anymore)

I still can't get it to open into anything but explorer. I have a message file
I need to import. Until I figure how to install Outlook, she will continue to
use Outlook Express.

 

[Brian Tillman]

All this succeeded in doing is getting rid of Office upgrades (This
is Office 97 and Microsoft doesn't support it anymore)

Of course, you can always download the upgrades to Office 97 again:
http://office.microsoft.com/officeu...ID=CD010226191033&CTT=4&Origin=CD010224961033

 

[Howard Brazee]

Of course, you can always download the upgrades to Office 97 again:
http://office.microsoft.com/officeu...ID=CD010226191033&CTT=4&Origin=CD010224961033

Thanks. It was not at all obvious that I could do this. I never downloaded
them in the first place except via the Windows Update pages.

 

[Ash Evans]

I am having this same problem. My error message is:

\"UNABLE TO OPEN YOUR DEFAULT E-MAIL FOLDERS. COULD NOT OPEN THEM.
TRY AGAIN.\

I click ok and get:

\"WOULD YOU LIKE TO GET YOUR DEFAULT FILE SYSTEM FOLDER INSTEAD?\

when I click "No", Outlook closes, when I click "Yes" windows explore
is opened.

I have uninstalled and reinstalled OfficeXP (twice)...This situation i
curious because I am currently doing this instal on two PC
(identically new and unmolested) and it works perfectly on the othe
one...

After doing many searches online, this is the only thread that I ca
find that deals with this issue.

Any help would be greatly appreciated.

-As

 

[Brian Tillman]

I am having this same problem. My error message is:

\"UNABLE TO OPEN YOUR DEFAULT E-MAIL FOLDERS. COULD NOT OPEN THEM.
TRY AGAIN.\"

I click ok and get:

\"WOULD YOU LIKE TO GET YOUR DEFAULT FILE SYSTEM FOLDER INSTEAD?\"

when I click "No", Outlook closes, when I click "Yes" windows explorer
is opened.

You aren't referencing your PST file.