Can't open folders

[Dan Freehill]

Hi all,

Whenever I try to open Outlook I get this error.
"Unable to open your default email folders. Outlook could not start because
a data file to send and receive mail could not be found. To add a data
file, such as a personal folder, double-click the mail icon in control
panel".
And when I go thru the control panel icon it just tells me the file has
been deleted.
I first tried to repair Outlook with the CD, which didn't work. Then I
tried to un-install and re-install, still no good. Is there anything I can
do. Please help.

TIA!

Dan

 

[Milly Staples [MVP - Outlook]]

Version of Outlook? Does it start in Safe mode? Have you tried configuring
a new mail profile and connecting it to your .pst file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Dan Freehill asked:

| Hi all,
|
| Whenever I try to open Outlook I get this error.
| "Unable to open your default email folders. Outlook could not start
| because a data file to send and receive mail could not be found. To
| add a data file, such as a personal folder, double-click the mail
| icon in control panel".
| And when I go thru the control panel icon it just tells me the file
| has been deleted.
| I first tried to repair Outlook with the CD, which didn't work. Then I
| tried to un-install and re-install, still no good. Is there anything
| I can do. Please help.
|
| TIA!
|
| Dan