Outlook 2000 won't startup

[Tony Williams]

I have a new laptop and it has Outlook 2000 on it. When I open Outlook
though I get a message that says cannot open my default email folders and a
location can't be found to send and receive emails It says click on mail
icon in control panel but I can't see one in Control panel I have XP
professional. Any ideas?
Thanks
Tony

 

[Brian Tillman]

I have a new laptop and it has Outlook 2000 on it.

A new laptop wouldn't have Outlook 2000 on it unless you installed it.
Perhaps you mean it's a used laptop that you just acquired.

When I open Outlook
though I get a message that says cannot open my default email folders
and a location can't be found to send and receive emails It says
click on mail icon in control panel but I can't see one in Control
panel I have XP professional. Any ideas?

Are you using the Category View or the Classic View of the Control Panel?
Use the latter and you should be able to find the Mail applet easily.

 

[Tony Williams]

Thanks Brian found it.
Tony

A new laptop wouldn't have Outlook 2000 on it unless you installed it.
Perhaps you mean it's a used laptop that you just acquired.


Are you using the Category View or the Classic View of the Control Panel?
Use the latter and you should be able to find the Mail applet easily.