Can't delete message from folder Inbox

[Guest]

Try the following web page. It really is very simple: you delete the
offending file, restart Windows Mail and it will restore a pristine copy.
Try it, it worked for me and for others. The address is:

http://www.microsoft.com/communitie...6E527B0FBA67&lang=en&cr=US&sloc=en-us&m=1&p=1

 

[Guest]

When I want delete, Windows Mail tell me:
"An unknown error has occurred"

Why I can not delete or copy or move?

Thanks !

--
Alezito
Microsoft MVP Windows - Shell/User
Windows Vista Ultimate 64bit
PC-cillin 15.3 Beta Program
http://extended64.com/
http://channel9.msdn.com/
http://www.dts-l.org
http://hive.net/

 

[Guest]

I am having the same problem on a new PC. it looks like Windows Live has a
real problem

 

[Guest]

THANK YOU Jan. I raise a toast to you!!

You don't know how many countless hours I spent trying to get rid of
messages from my Outbox and then my Inbox. Your link provided me with the
directions to fix this problem within a minute. Thank you ever so much. No
offence to anyone else by the way. Jans post helped fix my problem.

 

[Guest]

OK, thanks.

--
Alezito
Microsoft MVP Windows - Shell/User
Windows Vista Ultimate 64bit
PC-cillin 15.3 Beta Program
http://extended64.com/
http://channel9.msdn.com/
http://www.dts-l.org
http://hive.net/

 

[Guest]

I contacted Microsoft and Hewlett-packard on this problem and got no help at
all. In fact they just past the buck to someone else even though my Laptop is
new.

 

[Steve Cochran]

That's because the only way to fix it is to delete the database and its
backup.

steve

 

[Guest]

How do I uninstall Windows Vista off of my dell laptop since we are having
soo much problems with it? Mac is much easy to use than PC.

 

[Gary VanderMolen]

Uh, are you planning to install Mac OS on your Dell laptop?

Why throw the baby out with the bath water.
If you don't like Windows Mail, try an alternate email
program: Outlook, Windows Live Mail Desktop,
Mozilla Thunderbird, etc.

Gary VanderMolen

 

[Steve Cochran]

It won't uninstall. Its part of the OS.

Why did you buy a Dell when you wanted a Mac?

steve

 

[Guest]

The Alabama Institute for the Deaf and Blind (AIDB) use the new Mac which run
just like Vista with no problem any programs... AIDB will probably stop
buying Dell Computer one day and go to Mac computer.. We believe that all
other school will do the same...

Microsoft shouldn't be selling the Windows Vista with bugs in it on market
until it is completely ready to go... well unfortunately, it was not ready...
Sorry Steve, I know it is not your fault...

 

[Guest]

Where is the Run prompt in Vista. I have a message stuck in the outbox and it
will not allow other emails to go out. I want to follow your instructions but
am not familiar with Vista, argh. please respond

 

[Gary VanderMolen]

You don't need a Run prompt.
I assume you are stuck at step 1 of the directions:
"Open a command prompt using Run as Administrator"

Here's how you do that:
Start, All Programs, Accessories, right-click on
Command Prompt, select Run as administrator.

Note: I use Command Prompt so much that I have
it pinned to the first level of the Start Menu.

Gary VanderMolen

 

[John]

Could someone repost the instructions that work?

I also have to say that I never had this problem with Outlook Express using
the same AV Program. So, all the links that talk about disabling e-mail
scanning that reference OE do not seem to apply to Windows Mail. Something
changed, and not for the better.

 

[Gary VanderMolen]

You got lucky. Those of us who supported OE users over the
years are well acquainted with corruption problems cause by
antivirus email scanning.

Gary VanderMolen

 

[John]

No offense, but blaming the issue on the e-mail Scanner is like blaming
Security Holes on the Internet. Many internet users rely on attachments and
such, and some expect them from people they do not know, so scanning
incoming e-mail is an important and useful tool that you are saying MS has
purposely made unusable.

I did find a workaround, which also proves the e-mail scanning is not
corrupting anything. The fact you can drag the message to another folder,
such as Junk (which I had to turn off, because it thought 90% of my mail was
Junk... I really do not have time to train a system for 100 Junk Messages in
one day that were not Junk.) and delete it from there.

This, along with the failure of AutoComplete, File Transfer of accurate and
correct settings, etc... indicates to me that this is a bug, that has become
worse with the release of Windows Mail. I had a car that I had to play with
the key in the ignition to get it to turn. This was not fault of the key,
but the ignition. Even GM recalled the car and replaced the ignition, even
GM did not try to call it a feature or blame it on the key. You all sound
like a bunch of Used Car Salesmen with your suggestions and work around...
Come on... admit its a problem and say whether MS is going to fix it or
not... the fact you can drag the mail indicates the issue is in the Code
that automates those processes (Delete, Right Click Menus for Move or
Delete), not the AV software use. --

Thanks

John

 

[Guest]

Steve...
I tried your solution several times. The command failed each time (run at
CMD line as admin).

On another thread a suggestion came up to establish a new user account then
make it the default. This solved the issue of non functioning email front
end, however the ghost is still in the in box and is being used by some other
app evidendently and cannot be removed. Have you heard of anything that might
resolve this rather confounding issue lately?

thanks

 

[Gary VanderMolen]

No offense, but blaming the issue on the e-mail Scanner is like blaming
Security Holes on the Internet. Many internet users rely on attachments and
such, and some expect them from people they do not know, so scanning
incoming e-mail is an important and useful tool that you are saying MS has
purposely made unusable.

John, no one is saying that MS made it purposely unusable.

Symantec, the originator of the antivirus email scanning feature, used
to have a disclaimer on their website saying, yes, you can turn email
scanning off without any harm because it is redundant. Anytime a
file is opened, read from, or saved, it is checked by the real-time
function of the antivirus program.

I did find a workaround, which also proves the e-mail scanning is not
corrupting anything. The fact you can drag the message to another folder,
such as Junk (which I had to turn off, because it thought 90% of my mail was
Junk... I really do not have time to train a system for 100 Junk Messages in
one day that were not Junk.) and delete it from there.

Your workaround does not work for me. I tried to drag a stuck
(undeletable) message from the Outbox to another folder, and
immediately two error messages popped up:

1. An unknown error has occurred.
2. The selected message(s) could not be moved.

However, I share your disdain for the Junk E-mail feature.
It appears to be untrainable and therefore worthless.

Gary VanderMolen

 

[Guest]

Yes this did not work for me; Frank are you and Bill out there? is there a
patch? not yet then when? This is a joke! amd a very exspensive and bad one
at that.

 

[Guest]

You don't need a Run prompt.
I assume you are stuck at step 1 of the directions:
"Open a command prompt using Run as Administrator"

Here's how you do that:
Start, All Programs, Accessories, right-click on
Command Prompt, select Run as administrator.

Note: I use Command Prompt so much that I have
it pinned to the first level of the Start Menu.

Gary VanderMolen