Cannot send/receive windows mail - asking for username password???

H

Help!

Hi, keep being asked for username/password - never had this happen before and
been using it fine for nearly 2 years!!!! How can I fix???????????? Issue I
think started to happen when out anti-virus subscription ran out. All
updated now and still have this problem???!!!

Error message is...

Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
Server Response: '-ERR USER _who_? 40pf2368308aga.26', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC91
 
G

Gary VanderMolen

Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

If that setting was already unchecked, the next most likely cause is your
antivirus. Which antivirus is it? Some of them are not very compatible
with Windows Mail.
 

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