Cannot Save to my desktop

[Guest]

I have a new computer with Windows XP. When I right click on a picture I
want to save and choose .bmp (bitmap), the picture saves to my PC in a
totally unreadable format. On my old computer with Windows 98, I could do
this and get a bitmap file that I could open with a photo editor.

I've also noticed that when I download a picture that gets sent to me in an
e-mail, it saves in an unreadable format. On my Windows 98 machine these
pictures save as .jpg files.

What do I need to do to fix this?

 

[John Inzer]

I have a new computer with Windows XP. When I right
click on a picture I want to save and choose .bmp
(bitmap), the picture saves to my PC in a totally
unreadable format. On my old computer with Windows 98, I
could do this and get a bitmap file that I could open
with a photo editor.

I've also noticed that when I download a picture that
gets sent to me in an e-mail, it saves in an unreadable
format. On my Windows 98 machine these pictures save as
.jpg files.

What do I need to do to fix this?

=============================
What is the "unreadable" format?

What program are you trying to view the images with?

You may need to read the following articles:

Internet Explorer Save As BMP Problem
http://tinyurl.com/sy3n3

Go to the following site and scroll
down to the bottom of the page.
"Music, Video, and Photos"
http://tinyurl.com/7g4k

(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675

(810978) Internet Explorer Saves Images As
Bitmaps (.bmp Files)
http://support.microsoft.com/?kbid=810978

(260650) Internet Explorer Does Not Save
Graphics Files in the Proper Format
http://support.microsoft.com/?kbid=260650

(324761) Cannot Save Images in Windows
XP As JPG
http://support.microsoft.com/?kbid=324761

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

Thanks, John. After I posted I searched some more of the old threads and
tried most of these things. Right now, things seem to be OK after I changed
my settings on AOL to not compress graphic images.
The only thing is that some images online are saved as .art files and can
only be saved as .art or .bmp. On my PC (Dell Dimension running Windows XP
Professional) I can't open or preview them with anything. I've tried
Paintbrush, Corel, Zoom (the picture editor that came with my Canon camera),
Microsoft Pictures - nothing works, all show "Cannot show preview" if the
file is saved as .bmp.
At least .jpg files are better for now.

Dan