cannot delete or move message from outbox

[Steve Cochran]

If this doesn't work: www.oehelp.com/WMUtil/ running the compact followed
by the repair, then your only option is to delete the
WindowsMail.MSmessagestore file.

steve

 

[Guest]

I have no idea how to do what you wrote below, I need a much simpler
explination please.

 

[Guest]

Thanks for the help, but i cannot get your program to work. I have no
windows mail operations open, but i am unable to click on the compact or
repair buttions.

 

[Guest]

One more thing...what happens if you delete the windows mail message store
file? Do you lose all your messages (inbox, sent etc.)?

 

[Guest]

I went to the website and tried to do what you said but it says to rename
something. I just dont get it. Should I take this laptop back and buy one
with XP or will this eventually be fixed without me having to be computer
savvy.

 

[Guest]

Im with you Diana. I just bought a new computer and the mail program doesnt
work and the directions on how to fix it are greek. You guys at MS have been
hyping this program for years and you cant even make the mail work. I see
posts that are months old about this problem and MS hasnt come up with a fix.
I am really frustrated. I dont want to have to patch something together on a
brand new computer.

 

[Guest]

This is very frustrating I am unable to send messages with this email stuck
in my outbox. Sure hope MS will get a fix for this soon. Just don't know
what to do sure hope we can get help on this bug soon. :-(

 

[Guest]

This is such crap.....................I am so tempted to take this laptop
back and buy a Mac. You creeps at microsoft need to fix
this.....................How do we fix this if we arent
programmers?????????????????

 

[Guest]

Why is my wifes profile working just fine???? This is so frustrating.

 

[Guest]

I have been waiting for a week for someone to help me with this problem. I
have received four calls from India of which I understood very little. I did
however, get that "someone will call me back" - apparently this is going no
where, fast.
The fix's suggested do not work. I am totally locked out of sending emails
- I am frustrated and extremely disappointed in Microsoft and their hype
behind Vista. Apple is looking better and better....

 

[BobC]

I have been waiting for a week for someone to help me with this problem. I
have received four calls from India of which I understood very little. I
did
however, get that "someone will call me back" - apparently this is going
no
where, fast.
The fix's suggested do not work. I am totally locked out of sending
emails
- I am frustrated and extremely disappointed in Microsoft and their hype
behind Vista. Apple is looking better and better. ....
http://www.microsoft.com/communitie...6E527B0FBA67&lang=en&cr=US&sloc=en-us&m=1&p=1

Try this!

 

[Guest]

I finally just created another user on my computer using the same email
address and am now able to send email. Still can't believe there isn't a fix
for this yet :-(
Till there is a fix adding another user worked for me. I just hope it won't
happen on the user account I just set up.
Pam

 

[Guest]

Hello,
I installed Thunderbird email system and it is working great. Hope they
find a fix soon for vista mail.

 

[Guest]

I have just bought a new laptop with vista os (nothing but problems so far
and unfortunately didn't know enough to ask for xp again). Have just
encountered same problem i.e. email with error message in outbox that won't
delete and stops me from sending messages - can recieve them though. Spent
1hr20min on dell help line with v helpful person in Malaysia trying to
rectify problem. Did a system restore and lost some files but didn't fix
problem - didn't affect any emails in windows mail. I showed him this
chatroom and he recommended setting up new mail user account. Also a temp
fix but is worth trying to send emails, he recommended letting old one lay
dormant unless I need to view old emails and until microsoft come up with a
solution. ALready a old dog, not too many easy tricks left to learn - hurry
up microsoft!!ANyone else got a solution?

 

[Guest]

This is getting ridiculous...I have been following this discussion group for
two weeks, hoping for some useful information, as I cannot send mail either.
I installed Vista 3 weeks ago, and Windows Mail was working fine, but now I
can only recieve mail.

I have tried uninstalling, reinstalling, and the repair tool posted on Feb.
13th. Nothing.

Anyone?

 

[Guest]

Shannee:

I've encountered a similar problem and was unable to empty my deleted items.
The only thing I could understand in the discussion thread (cause I am not
an IT kinda gal) was to keep trying to empty the deleted items and that it
would eventually take.

I'm not sure if you've researched all the discussion threads, but maybe if
the info on this one isn't helpful, maybe trying something that is suggested
on a different discussion might work.

I don't know, but if all else fails, perhaps there is an expert that you
contact via telephone that will help you troubleshoot.

 

[Guest]

Dear nrc,

Please say if the instalation of ms office 2007 solved your e-mail problem.
In particular, are you now able to send and receive mail.

 

[Guest]

Shannee:

Ironically, I began to have the same problem as you yesterday. However, I
contacted my email providers customer service. These are the suggestions
they offered (in the event you're using POP mail).

Yahoo Customer Support writes:

1.First, may I suggest you to please try to reconfigure your email
clent
with the following settings:

" Incoming Mail (POP3) server: pop.bizmail.yahoo.com (Port 110).
" Outgoing (SMTP) server: smtp.bizmail.yahoo.com (Port 25).
" Account name/username: Your full email address (eg. (e-mail address removed)
" Email address: Your full email address (eg. (e-mail address removed))

For information about the correct settings for your e-mail server,
contact your Internet service provider (ISP) or system administrator.

Note Some ISPs do not permit message routing through another SMTP
server
while you are connected to their network. To resolve this problem,
replace the SMTP server for the other ISP or the other e-mail account
by
using the SMTP server that is associated with the ISP that you use to
connect to the Internet.

2. By default, most e-mail clients have to have outgoing access on port
25 and incoming access on port 110. For more information about the
ports
that communicate with your e-mail server, contact your ISP or system
administrator.

Firewall software that has been known to cause this problem includes
products by the following vendors:

* McAfee
* Symantec
* ZoneLabs
* Cisco
* Sygate
* Sonicwall
* Freedom Security Zero Knowledge

McAfee Personal Firewall
Check your configuration settings in the McAfee Personal Firewall
program and make sure that Microsoft Outlook or Microsoft Outlook
Express has full access.

For more information about how to configure McAfee Personal Firewall,
visit the following McAfee Web site:

http://www.mcafee.com

Alternatively, you can remove and reinstall the McAfee Personal
Firewall program. The reinstallation process recreates the program signature
file that is used by the firewall. Additionally, this process makes sure
that both Outlook and Outlook Express are included in the list of programs
where Internet access is permitted.

Norton Personal Firewall (Symantec)
If you are running Norton Personal Firewall 2002, Norton Internet
Security, or Norton System Works software by Symantec, contact Symantec
product support for upgrade or reconfiguration instruction to resolve
your problem.

I also suggest you to check your antivirus vendor's Web site for
additional suggestions:

If your antivirus solution includes an e-mail scanning feature, you may
have to do additional configuration to use Outlook or Outlook Express
with the antivirus e-mail scanning feature.

Antivirus software that has been known to cause this problem includes
products by the following vendors:

* Symantec (Norton)
* McAfee
* Trend Micro (PC-cillin)
* Panda

Shannee, I'm not sure if the suggestions noted above will work for you, but
try using tips and see what happens.

 

[Steve Cochran]

Office is a different program, so it won't have the issues that are
discussed in the subject.

For the send and receive problem, try this:


1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without
the quotatioin marks
5. Test your POP account and see if you can now download your mail.
6. If nothing changes, reenable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"

steve

 

[Guest]

I am peeved at microsoft for not fixing this bug. I have a message in my
outbox and its like constipation. I will be damned if I am going to jump
through hoops to fix microsofts problems, just to have them happen again. If
I want to be a programmer I would use linux.

this is on a less than 2 week old laptop.

I should charge microsoft for time spent If I have to go in and manually
delete files through dos scripts. I think will be sending an invoice.