Cannot delete an item in my inbox,

G

Guest

Ronnie said:
Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks
 
G

Guest

I have the same problem with Windows Vista Home Premium. Anyone who has an
answer please post.
Thanks,
 
G

Guest

fogrun5234 said:
I have the same problem with Windows Vista Home Premium. Anyone who has an
answer please post.
Thanks,

Keep on reading. An answer to that problem is posted here about a dozen
times a day.
 
G

Guest

Ronnie said:
Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks
 
G

Guest

Go to Dell Support, Vista enter your computer type as requested. There is a
download specifically for this and it works.
 
G

Guest

I have been having the same problem. I can't delete mail out of my inbox.
If amyone can help I would really appreciate it.

Thank You

(e-mail address removed)
 
G

Guest

Ronnie said:
Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks
 
G

Guest

Ronnie said:
Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks
 
G

Guest

Ronnie said:
Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks
 
G

Guest

Ronnie said:
Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks
 
G

Gary VanderMolen

Use the Microsoft fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Also, although only the outbox is mentioned, it works for all stuck
emails regardless of which folder they are in.
 
G

Guest

Col the Ref said:
There are so many bugs in Windows Mail I cannot believe Microsoft didn't pick
these up during product testing. One minute I can read an e-mail, next time I
try to open it I'm told me there is an error and I can do nothing with it.
I've got an e-mail stuck in my Outbox and it is preventing me from sending
e-mails in the conventional way. Trying to use WMUtil only causes further
problems on my PC, and you need to have Winzip loaded to unzip the files.
Someone should take Microsoft to court for selling a product of
unmerchantable quality. Thousands of man hours every day must be wasted by
users just trying to solve the issues.
What a pile of rubbish!!!
 
G

Guest

Ronnie said:
Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks
 
G

Guest

Frank Saunders said:
The best thing to do is ignore them.

If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.
WinMail will work in the background and recover all of the messages that are
really there.

Although some people have said they lost all messages doing this, WinMail
should recover them in the Recovered Messages folders.

This was very helpful. And I have all my old messages. Thank you. >
 
F

Frank Saunders MS-MVP IE,OE/WM

Marty said:
This was very helpful. And I have all my old messages. Thank you. >

I no longer recommend that method since too many people had problems.
Besides, Microsoft came out with a better solution:
Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.
 

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