Ronnie said:
Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks
The best thing to do is ignore them.
If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.
WinMail will work in the background and recover all of the messages that are
really there.
Although some people have said they lost all messages doing this, WinMail
should recover them in the Recovered Messages folders.