Cannot access mcafee.com or symantec. com

[Guest]

I had a problem with spyware that I took care of. But now I cannot access
certain websites and some websites take a really long time to come up. I
have IE7. I upgraded from IE6 thinking that might solve my problem but it
didnt. Is there anything else that I can check to be able to access these
websites again. I am stumped. I am thinking of just doing a fresh install.
Any help would be appreciated.

Thank You

 

[Unknown]

Usually caused by virus detect programs. Try using Microsoft firewall
instead of any other.

 

[Juan I. Cahis]

Look at your "hosts" file, there is some malware that blocks the
access to *any* antivirus manufacturer assigning their URL to
localhost, so the installed antivirus program cannot find the server
for the auto update process.

If you find this issue, replace your "host" file with one from a clean
machine, and do a good check from a good and *updated*
antivirus-antispyware.

The "host" file is located in the C:\WINDOWS\SYSTEM32\DRIVERS\ETC
folder.

I had a problem with spyware that I took care of. But now I cannot access
certain websites and some websites take a really long time to come up. I
have IE7. I upgraded from IE6 thinking that might solve my problem but it
didnt. Is there anything else that I can check to be able to access these
websites again. I am stumped. I am thinking of just doing a fresh install.
Any help would be appreciated.

Thank You

Thanks
Juan I. Cahis
Santiago de Chile (South America)
Note: Please forgive me for my bad English, I am trying to improve it!

 

[HeyBub]

I had a problem with spyware that I took care of. But now I cannot
access certain websites and some websites take a really long time to
come up. I have IE7. I upgraded from IE6 thinking that might solve
my problem but it didnt. Is there anything else that I can check to
be able to access these websites again. I am stumped. I am thinking
of just doing a fresh install. Any help would be appreciated.

Could be the virus doesn't want you to have any tools that would detect
it...

 

[Newbie Coder]

J Lopez,

Its more than likely that your Hosts file contains www.symantec.com pointing at 127.0.0.1.
Remove these entries & just leave LOCALHOST pointing to 127.0.0.1

 

[PA Bear]

Run a more thorough check for hijackware and (Rbot/SDbot) Trojans, including
posting your hijackthis log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[Juan I. Cahis]

In my previous posting, I meant exactly that!!!!

Could be the virus doesn't want you to have any tools that would detect
it...

Thanks
Juan I. Cahis
Santiago de Chile (South America)
Note: Please forgive me for my bad English, I am trying to improve it!

 

[windmap]

I had a problem with spyware that I took care of. But now I cannot access
certain websites and some websites take a really long time to come up. I
have IE7. I upgraded from IE6 thinking that might solve my problem but it
didnt. Is there anything else that I can check to be able to access these
websites again. I am stumped. I am thinking of just doing a fresh install.
Any help would be appreciated.

Thank You

I think its an DNS Hijack and spyware problems.Update your Virus scan
and do a complete system scan and then download Spyware Doctor
distributed free of cost with google pack install the problem and do a
complete system spyware scan this should take of spyware problems.Also
download the SMITFRAUD and do a complete clean for restore your HOSTS
and DNS settings.

 

[Juan I. Cahis]

Until he doesn't restore a clean "hosts" file manually, he will not be
able to update his virus scan software.

I think its an DNS Hijack and spyware problems.Update your Virus scan
and do a complete system scan and then download Spyware Doctor
distributed free of cost with google pack install the problem and do a
complete system spyware scan this should take of spyware problems.Also
download the SMITFRAUD and do a complete clean for restore your HOSTS
and DNS settings.

Thanks
Juan I. Cahis
Santiago de Chile (South America)
Note: Please forgive me for my bad English, I am trying to improve it!