Can send mail on Tiscali, not receive (apart from emails from Tisc

[ChrisR]

Posted about this earlier but thought I'd check if anyone had any ideas
what's going on before I finally cancelled my Tiscali standing order and
changed over to a SKY package.

Tiscali are adamant that there is no problem with their pop.tiscali.co.uk
server and that it must be a Windows Mail problem, but when emails do arrive
from Tiscali - my billing date information and an online survey asking if I
was satisfied with my recent Tiscali Help experience (you can guess what I
told them).

I'm imagining that tiscali's own emails bypass their own pop.tiscali.co.uk
server, or are sent directly from there and aren't 'trapped' when they arrive
or whatever?

Not sure, all I know is that no matter what the Tiscali advisors tell me,
there IS a problem with their POP server; it might not have any problems
sending mail to clients but mail which arrives there is somehow going AWOL
and so doesn't get chance to to 'fail' when being sent (if that makes
sense?).

 

[mac]

Posted about this earlier but thought I'd check if anyone had any ideas
what's going on before I finally cancelled my Tiscali standing order and
changed over to a SKY package.

Tiscali are adamant that there is no problem with their pop.tiscali.co.uk
server and that it must be a Windows Mail problem, but when emails do
arrive
from Tiscali - my billing date information and an online survey asking if
I
was satisfied with my recent Tiscali Help experience (you can guess what I
told them).

I'm imagining that tiscali's own emails bypass their own pop.tiscali.co.uk
server, or are sent directly from there and aren't 'trapped' when they
arrive
or whatever?

Not sure, all I know is that no matter what the Tiscali advisors tell me,
there IS a problem with their POP server; it might not have any problems
sending mail to clients but mail which arrives there is somehow going AWOL
and so doesn't get chance to to 'fail' when being sent (if that makes
sense?).

Does the Tiscali web site offer mail forwarding? if so set up a gmail
account and try to POP that to your desktop?
https://www.google.com/accounts/NewAccount?

 

[ChrisR]

Unfortunately, to have emails redirected from my tiscali POP server to
another account, a confirmation email is sent to my tiscali account to
confirm that the account is mine and of course this just doesn't arrive.

 

[mac]

Unfortunately, to have emails redirected from my tiscali POP server to
another account, a confirmation email is sent to my tiscali account to
confirm that the account is mine and of course this just doesn't arrive.

But you should be able to confirm it from your account on the Tiscali web
page?