boot problems

G

Guest

when booting up my laptop I get the following message:



"A problem has been detected and windows has been shut down to prevent
damage to your computer.

UNMOUNTABLE_BOOT_VOLUME"



It continues on, talinga bout new software installation, which I have not
done. It further talks about restarting in safe mode, but when I try this,
the computer will still not boot up.

The "Technical information" is:

*** STOP: 0x000000ED (0x85B63BB8, 0xc0000015, 0x00000000, 0x00000000)



Can anyone tell me what is going on and what I need to do to be able to
correct this problem. Also, am I going to lose what is on my hard drive?
 
J

John Wunderlich

when booting up my laptop I get the following message:

"A problem has been detected and windows has been shut down to
prevent damage to your computer.

UNMOUNTABLE_BOOT_VOLUME"

It continues on, talinga bout new software installation, which I
have not done. It further talks about restarting in safe mode, but
when I try this, the computer will still not boot up.

The "Technical information" is:

*** STOP: 0x000000ED (0x85B63BB8, 0xc0000015, 0x00000000,
0x00000000)

Can anyone tell me what is going on and what I need to do to be
able to correct this problem. Also, am I going to lose what is on
my hard drive?

It looks like your Hard Disk has a big problem. In the end, you'll
most likely have to reformat the hard drive and reinstall Windows.

The best bet to recover your files would be to boot the system from
your CD drive and attempt to check/fix/mount your hard drive and use
the network or USB drive to offload your files. Two of my favorite
freeware boot CDs are the "Ultimate Boot CD for Windows" and
"Knoppix" (live Linux disk), found at the links below.

<http://www.ubcd4win.com/index.htm>
<http://www.knopper.net/knoppix/index-en.html>

HTH,
John
 
G

Gerry Cornell

I have been studying the various posts here and I suspect you may not
get the drive to boot:
http://www.google.com/search?q=0x00..._maxd=12&as_maxm=2&as_maxy=2007&start=40&sa=N

What is the make and model of your computer? Is a Desktop or Laptop?
What type of system disk do you have?

Subject to the answers above you may be best served removing the
existing drive and installing Windows XP on a new master drive. You
can then install the original drive as a slave and the system may then
see the contents of the original drive to enable you to retrieve
files.

If the computer is a desktop you could remove the side panels on the
box and check that the fans are working. Look in the Manual for a
diagram showing their location. If not working the computer can
overheat causing memory problems. Dust can also be a problem. The best
way to remove dust is to use an Air Duster (Compressed Air in a can)
available from large computer stores). You could also check the drive
cabling to make the connections are good.

The code 0xc0000015 is a key to interpreting the report but I was not
able to find out exactly what it means. One suggestion is that it
might be a damaged partition structure. Was the drive partitioned?
Were you also using any version of Linux?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Guest

Thanks for your help!

John Wunderlich said:
It looks like your Hard Disk has a big problem. In the end, you'll
most likely have to reformat the hard drive and reinstall Windows.

The best bet to recover your files would be to boot the system from
your CD drive and attempt to check/fix/mount your hard drive and use
the network or USB drive to offload your files. Two of my favorite
freeware boot CDs are the "Ultimate Boot CD for Windows" and
"Knoppix" (live Linux disk), found at the links below.

<http://www.ubcd4win.com/index.htm>
<http://www.knopper.net/knoppix/index-en.html>

HTH,
John
 
G

Guest

Thanks for your help.

Gerry Cornell said:
I have been studying the various posts here and I suspect you may not
get the drive to boot:
http://www.google.com/search?q=0x00..._maxd=12&as_maxm=2&as_maxy=2007&start=40&sa=N

What is the make and model of your computer? Is a Desktop or Laptop?
What type of system disk do you have?

Subject to the answers above you may be best served removing the
existing drive and installing Windows XP on a new master drive. You
can then install the original drive as a slave and the system may then
see the contents of the original drive to enable you to retrieve
files.

If the computer is a desktop you could remove the side panels on the
box and check that the fans are working. Look in the Manual for a
diagram showing their location. If not working the computer can
overheat causing memory problems. Dust can also be a problem. The best
way to remove dust is to use an Air Duster (Compressed Air in a can)
available from large computer stores). You could also check the drive
cabling to make the connections are good.

The code 0xc0000015 is a key to interpreting the report but I was not
able to find out exactly what it means. One suggestion is that it
might be a damaged partition structure. Was the drive partitioned?
Were you also using any version of Linux?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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