Blocking issue up-grading to win xp

[pete the pilot]

The upgrade report(from Win ME to Win XP) shows that there
is a blocking issue. MS Shared Fax Client must be un-
installed. As far as I know I don't have a Fax
application. Certainly can't find it on Control
Panel,Help,Search or manually. How can I un-install
something I can't find. And why can't Win XP get rid of it
if it is so important.

 

[Carey Frisch [MVP]]

1. Open up My Computer.
2. Go to Tools, Folder Options.
3. Put a check in "Show hidden files and folders".
4. Click on Start, then Run.
5. Type in: CMD , and hit enter.
6. Type in: cd\ , then hit enter
7. Type in: dir fxsclnt.exe /s
(Remember what directory you found the file in)
8. Type in Exit.
9. Double click on My Computer.
10. Right-click on the C: drive and click on Explorer.
11. Find the directory that housed the fxsclnt.exe.
12. Delete the file and restart.

Now, you should be able to upgrade to Windows XP.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| The upgrade report(from Win ME to Win XP) shows that there
| is a blocking issue. MS Shared Fax Client must be un-
| installed. As far as I know I don't have a Fax
| application. Certainly can't find it on Control
| Panel,Help,Search or manually. How can I un-install
| something I can't find. And why can't Win XP get rid of it
| if it is so important.

 

[pete the pilot]

Thanks for your help, but no success. I now have a
situation where MS automatically downloaded an upgrade
through Win Upgrade which contains a file which I can't
find, therefore can't delete, which prevents me loading
another MS programme. How stupid is that!!!!! HELP