Block Issue on XP Reinstall

[Mike]

I'm having a heck of a time getting XP to operate
reliably. Decided to uninstall XP and remove Norton
Cleansweep. On re-install the upgrade advisor reports a
BLOCKING ISSUES for Microsoft Shared Fax Client.
Instructions are to uninstall via control panel, but no
Fax exists. I'm stuck. Any advice?

 

[Carey Frisch [MVP]]

1. Open up My Computer.
2. Go to Tools, Folder Options.
3. Put a check in "Show hidden files and folders".
4. Click on Start, then Run.
5. Type in: CMD , and hit enter.
6. Type in: cd\ , then hit enter
7. Type in: dir fxsclnt.exe /s
(Remember what directory you found the file in)
8. Type in Exit.
9. Double click on My Computer.
10. Right-click on the C: drive and click on Explorer.
11. Find the directory that housed the fxsclnt.exe.
12. Delete the file and restart.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| I'm having a heck of a time getting XP to operate
| reliably. Decided to uninstall XP and remove Norton
| Cleansweep. On re-install the upgrade advisor reports a
| BLOCKING ISSUES for Microsoft Shared Fax Client.
| Instructions are to uninstall via control panel, but no
| Fax exists. I'm stuck. Any advice?

 

[mike]

Thanks a bunch, showing hidden files did it. Search
picked it up. Hopefully that does it. Thanks again, Mike.