"Application Error"

[Art]

I continually get an "msmsgs.exe - Application
Error": "The instruction at "0x68899a56" referenced
memory at "0x01a60424". The memory could not be "read".
Click on OK to terminate the program."

How can I crrect this?

Thanks,
Art

 

[Jonathan Kay [MVP]]

Greetings Art,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and cause this
behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the
System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options,
then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

I continually get an "msmsgs.exe - Application
Error": "The instruction at "0x68899a56" referenced
memory at "0x01a60424". The memory could not be "read".
Click on OK to terminate the program."

How can I crrect this?

I continually get the same error regarding msmsgs.exe except the error is as follows: The instruction at "0x5d3793f5" referenced memory at "0x00000028". The memory could not be "written". I do not have norton but I do have symantec virus protection and symantec firewall...corporate editions. Dod this make a difference?

Thanks.

 

[Art Pengue]

Hi Jonathan,

Thanks for the information. That seems to have done the
trick.

Thanks again,

Art Pengue

-----Original Message-----
Greetings Art,

Do you have Norton Antivirus installed? Recent versions

of Norton Antivirus added a new

"instant messaging scanning" feature, which can conflict with Messenger and cause this
behavior. To stop it, open Norton Antivirus (Right-click

on the Norton Antivirus icon in the

System Tray/Notification Area (by the clock),

choose 'Open Norton Antivirus'), click Options,

 

[Jonathan Kay [MVP]]

Hi Art,

Glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.