An unknown error has occurred ! This message could not be display

F

Frank Saunders, MS-MVP OE/WM

DrDave said:
Same problem. I have tried everything posted,and nothing works.Every
couple
of days I get one more that I can't delete. Please HELP , Bill!!!

I don't think you'll see a fix from Microsoft any time soon. My current
theory, and it's only a theory, is that an anti-virus is causing the problem
by deleting messages as they are saved to the hard drive even though email
scanning is turned off. My problem appears to have gone away after
switching to Avast.

Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:

Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

If none of those fixes work for you or you're afraid to try them, use a
different program like Thunderbird, which is free.
 
G

Guest

I too have tried all the suggested fixes except resorting to a different
virus scan program. So since none of these things worked for me and I do not
feel comfortable doing anything to technical to my computer now what? Are you
saying to get a different e-mail software or stop using McAfee and get
something else? Microsoft has no resolution to this catastrophie. I have had
other issues with the security preventing me from doing things with my
computer so I guess its time to remove McAfee and get something different.
What is the suggested thing to do here and which program should I attempt to
get for a virus protection?
 
F

Frank Saunders, MS-MVP OE/WM

What Gary said.
Or switch to Thunderbird (or something else).
To tell the truth, McAfee and Norton and good for Window, either.
 
G

Guest

Taffy, I don't understand. Keyin where? Actually type in ALT? You're not
saying using the ALT key, right? Did this delete that email? Thanks
 
S

Steve Cochran

Go to Edit | Empty Deleted Items and do it several times and some are
reporting that it slowly gets rid of the messages.

steve
 
G

Guest

The Alt E method does not work for me either. the message will not go away,
and I can't send any emails because of it.
 
G

Guest

Yup, thanks a million, this worked

elusive said:
Hello! I want to thank you, Frank, a million times over! I did exactly as
you said and my Inbox email that shut down my Windows Mail and my Outbox
email that would not delete is all taken care of. :)
I followed your specific instructions as follows:

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

Once again, a million "thank you's to you!"

Sincerely
Elusive
 
G

Guest

Steve,

Maybe you can help me, I see you've helped many others. I have the
irritating "ghost email" that has been in my inbox for two months now. When
previewing the email it says there is nothing to be displayed. It cannot be
deleted, moved to another folder, nothing. I have tried using the alt, E, D,
and that doesn't work for me. Any other suggestions?
 
S

Steve Vogel

There was a suggestion in another topic to Flag the phantom messages
and then customize the view to not display the phantom, flagged
messages. This doesn't get rid of them, but at least they don't
clutter up your mailbox.

SV
 
G

Guest

New Vista software on new computer. Emails are NOT being sent (or rec'd by
designated recipient).
(1) message cannot be deleted from OUTBOX, (the remaining 22 have been moved
to draft folder.) A pop up says that this message
cannot be displayed because of low memory or disc space; (highly unliikely).
Does anybody know what I need to do to DELETE this message which appears to
be interfering with sending ALL of my emails, (and causing my family members
to
think I don't love them anymore?).
Thanks!
fasttrack 1.
 
J

Jean Morris

Same here, and the exact same problem with Windows Mail. I use Comcast, so
I go into the Comcast homepage and there they are. I get them, but this is
absurd that I have a new $1000. Dell and it won't work. Jean Morris
 
F

Frank Saunders, MS-MVP OE/WM

fasttrack 1 said:
New Vista software on new computer. Emails are NOT being sent (or rec'd
by
designated recipient).
(1) message cannot be deleted from OUTBOX, (the remaining 22 have been
moved
to draft folder.) A pop up says that this message
cannot be displayed because of low memory or disc space; (highly
unliikely).
Does anybody know what I need to do to DELETE this message which appears
to
be interfering with sending ALL of my emails, (and causing my family
members
to
think I don't love them anymore?).


See http://www.oehelp.com/WMUtil/
 
G

Guest

AtLast - Thanks this got rid of it for me

Dawn

DGuess said:
One blocking you from sending in the Inbox????? That's interesting.

IOh well, low away the message stores, restart WinMail new and empty then
drang drop the old .eml files back into WInMail.


Windows Mail has a newer (to them) form of database. Each email is stored

separately.



Do the following:



1) Open Control Panel then select Folder Options.

a) click on the Views tab

b) Select "Show hidden files and folders"

c) Uncheck "Hide extensions for known file types"

d) click APPLY then OK.

e) Close Control Panel



2) From Windows Mail

a) Click on the Tools menu

b) click on Options

c) click on the Advanced tab

d) click the Maintenance button

e) click the Store Folders button.

f) make a note of the location of the message stores. It will be

something like:

C:\Users\<account name>\AppData\Local\Microsoft\Windows Mail

g) close Windows Mail



3) Open Windows Explorer



When it opens, you will see a small black triangle next to the user account

name. Click it to collapse it.



For the following, the triangle will not appear till you put the mouse over

the element in question.



Move the mouse to the "Computer" line. A triangle will appear, click on it

to expand it.



You should see something like "Local Disk (C:)"



Click on the triangle to expand it.



Locate "Users" and click on the triangle next to it to expand it.



Locate <username> and click on the triangle next to it to expand it.



Locate "AppData" and click on the triangle next to it to expand it.



Locate "Local" and click on the triangle next to it to expand it.

Locate "Microsoft" and click on the triangle next to it to expand it.



Now, in the right window pane, locate Windows Mail.

Click on it.



In the left window pane, scroll upward till you see "Local Disk (C:)"



Now, in the right window pane, hold them left mouse button down on the

Windows Mail folder.

Drag it to the "Local Disk (C:)" and release the mouse button.

Select MOVE Here.......



Now, this may take a bit to get done, depending upon how much mail is there.

Give it time.



Now, when it's done, create a new folder name Windows Mail to replace the

moved one in the

C:\Users\<account name>\AppData\Local\Microsoft folder.



Now start Windows Mail.

It will be empty but that's no biggie.



Create a couple of folders in Windows Mail and name them Old Mail, Old

Sent.

Click on the Old Mail folder to open it.





Resize Windows Mail so you can see both Windows Explorer and Windows Mail.



In the Windows Mail folder you will see a Local Folders folder, click the

triangle to expand it.



Locate the Inbox folder.

In this folder you will see a lot of .eml files. These are the old emails.

Drag and drop ONLY the .eml files to the Old Mail folder in Windows Mail.



Do similar for Sent Items to the Old Sent folder.



Now, see if Windows Mail works for you.
 

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