G
Guest
My Dell Laptop crapped out on me today. After discussing at length the possible probems and doing all diagnostic tests with XP tech support, they determined the problem is with Windows. I am running XP Pro. I was told to get the XP CD that came with the computer and boot from that and when asked, go to repair. When I do that I am then asked which Windows installation do I want to look at. I only have one, so I chose that one. After that it asks me for the Administrator Password. The only password I can remember setting up was for my user account. I am the only user of the system and the only one who has a log on. When I try that password, I get denied, and when I try others or no password, I still get denied.
I am unable to just go forward with a complete format and reinstall because I need the data off of there first.
Any Help
Thank you
David
I am unable to just go forward with a complete format and reinstall because I need the data off of there first.
Any Help
Thank you
David