Address book problem

R

Renee in east bay

I am having a problem with my address book. First time I am using Outlook
2003. Last week I had to recover my computer and its I overwrote the
Outlook.pst file with my old Outlookpst file. I had a lot of problems, but
eventually I was able to get all of my old emails open. My calendar and
tasks are also fine.

However, my address book is messed up. My old address book contacts are all
showing up in that third "contacts" list. However, when I go to open my
address book, I get this error:

"The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Outlook Help."

I found some instructions on mine as to how to fix this, but it didn't work
when I tried to check the "Show this address list first"

I found some other instructions that says I should remove and reinstall the
Outlook address book. I'm a little nervous to do that because I don't want
to lose all of my contacts and I don't know how to back up just those
contacts.

Does anybody have any advice on how I can get my contacts into my address
book? I'm afraid to sync my Blackberry, because I think I will lose all of
my contacts in my phone!

Thanks, Renee
 
D

Diane Poremsky [MVP]

You won't lose the contacts by doing that but you can also fix it by
removing the address lists from the address book and adding them back.

Open the address book (Tools menu) and open its Tools, Options dialog -
remove all of the address lists from the bottom and then click Add and add
your address list(s) back.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
R

Renee in east bay

That didn't work. When I tried to add them back after eleting all 3 "contact"
lists, 2 came back automatically and the third said, "you cannot add this
address book because it does not contain any names"

Diane Poremsky said:
You won't lose the contacts by doing that but you can also fix it by
removing the address lists from the address book and adding them back.

Open the address book (Tools menu) and open its Tools, Options dialog -
remove all of the address lists from the bottom and then click Add and add
your address list(s) back.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Renee in east bay said:
I am having a problem with my address book. First time I am using Outlook
2003. Last week I had to recover my computer and its I overwrote the
Outlook.pst file with my old Outlookpst file. I had a lot of problems, but
eventually I was able to get all of my old emails open. My calendar and
tasks are also fine.

However, my address book is messed up. My old address book contacts are
all
showing up in that third "contacts" list. However, when I go to open my
address book, I get this error:

"The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Outlook Help."

I found some instructions on mine as to how to fix this, but it didn't
work
when I tried to check the "Show this address list first"

I found some other instructions that says I should remove and reinstall
the
Outlook address book. I'm a little nervous to do that because I don't
want
to lose all of my contacts and I don't know how to back up just those
contacts.

Does anybody have any advice on how I can get my contacts into my address
book? I'm afraid to sync my Blackberry, because I think I will lose all
of
my contacts in my phone!

Thanks, Renee
 
R

Renee in east bay

Sorry - it worked this time! You are a rock star! Thank you so much!!!! I was
so stresesed about this!!!!!

Diane Poremsky said:
You won't lose the contacts by doing that but you can also fix it by
removing the address lists from the address book and adding them back.

Open the address book (Tools menu) and open its Tools, Options dialog -
remove all of the address lists from the bottom and then click Add and add
your address list(s) back.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Renee in east bay said:
I am having a problem with my address book. First time I am using Outlook
2003. Last week I had to recover my computer and its I overwrote the
Outlook.pst file with my old Outlookpst file. I had a lot of problems, but
eventually I was able to get all of my old emails open. My calendar and
tasks are also fine.

However, my address book is messed up. My old address book contacts are
all
showing up in that third "contacts" list. However, when I go to open my
address book, I get this error:

"The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Outlook Help."

I found some instructions on mine as to how to fix this, but it didn't
work
when I tried to check the "Show this address list first"

I found some other instructions that says I should remove and reinstall
the
Outlook address book. I'm a little nervous to do that because I don't
want
to lose all of my contacts and I don't know how to back up just those
contacts.

Does anybody have any advice on how I can get my contacts into my address
book? I'm afraid to sync my Blackberry, because I think I will lose all
of
my contacts in my phone!

Thanks, Renee
 
R

Russ Valentine [MVP-Outlook]

Please don't multipost next time.
--
Russ Valentine
[MVP-Outlook]
Renee in east bay said:
Sorry - it worked this time! You are a rock star! Thank you so much!!!! I
was
so stresesed about this!!!!!

Diane Poremsky said:
You won't lose the contacts by doing that but you can also fix it by
removing the address lists from the address book and adding them back.

Open the address book (Tools menu) and open its Tools, Options dialog -
remove all of the address lists from the bottom and then click Add and
add
your address list(s) back.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Renee in east bay said:
I am having a problem with my address book. First time I am using
Outlook
2003. Last week I had to recover my computer and its I overwrote the
Outlook.pst file with my old Outlookpst file. I had a lot of problems,
but
eventually I was able to get all of my old emails open. My calendar
and
tasks are also fine.

However, my address book is messed up. My old address book contacts
are
all
showing up in that third "contacts" list. However, when I go to open my
address book, I get this error:

"The address list could not be displayed. The Contacts folder
associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For information on how to
remove
this folder from the Outlook Address Book, see Microsoft Outlook Help."

I found some instructions on mine as to how to fix this, but it didn't
work
when I tried to check the "Show this address list first"

I found some other instructions that says I should remove and reinstall
the
Outlook address book. I'm a little nervous to do that because I don't
want
to lose all of my contacts and I don't know how to back up just those
contacts.

Does anybody have any advice on how I can get my contacts into my
address
book? I'm afraid to sync my Blackberry, because I think I will lose
all
of
my contacts in my phone!

Thanks, Renee
 

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