Address book failed to load

[dusty boots]

Outlook Express message reads "address book failed to load" and "Outlook
Express is incorrectly configured."

Windows Help addresses these messages for older versions of Windows, not for
XP, which I have.

I have a new Dell Vostro 420 which was working ok then this problem started.
I have created a restore point, checked the ISP, checked User Accounts, and
I've removed Office 2003 to get rid of Microsoft Outlook.

Help?

 

[Pegasus [MVP]]

Outlook Express message reads "address book failed to load" and "Outlook
Express is incorrectly configured."

Windows Help addresses these messages for older versions of Windows, not
for
XP, which I have.

I have a new Dell Vostro 420 which was working ok then this problem
started.
I have created a restore point, checked the ISP, checked User Accounts,
and
I've removed Office 2003 to get rid of Microsoft Outlook.

Help?

Best to ask the experts in an Outlook Express newsgroup. Remember to state
your OE version.
News://msnews.microsoft.com/microsoft.public.outlookexpress.general

 

[PA Bear [MS MVP]]

[Crosspost to OE General]

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT & reboot, and all should be
well. (If that DWORD is not present, don't create it, and don't alter any
other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

NB: Chances are this will happen again anytime you install an Outlook 2003
update (which will be offered even if OL is not installed). To avoid it,
select Automatic Updates' "Notify Only" setting and decline then hide any
further Outlook updates. See http://support.microsoft.com/kb/306525

 

[dusty boots]

Thanks. But. When I try to compose a new message I get "there was an error
opening this message. An error has occurred." And so I'm unable to send a
message to the link you provided. dustyboots.

 

[dusty boots]

Yes I have this registry key. But what is a DWORD and where do I find it?
Thanks.

[Crosspost to OE General]

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT & reboot, and all should be
well. (If that DWORD is not present, don't create it, and don't alter any
other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

NB: Chances are this will happen again anytime you install an Outlook 2003
update (which will be offered even if OL is not installed). To avoid it,
select Automatic Updates' "Notify Only" setting and decline then hide any
further Outlook updates. See http://support.microsoft.com/kb/306525
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Outlook Express message reads "address book failed to load" and "Outlook
Express is incorrectly configured."

Windows Help addresses these messages for older versions of Windows, not
for
XP, which I have.

I have a new Dell Vostro 420 which was working ok then this problem
started.
I have created a restore point, checked the ISP, checked User Accounts,
and
I've removed Office 2003 to get rid of Microsoft Outlook.

Help?

 

[PA Bear [MS MVP]]

The DWORD value would be located in the right-hand pane.

NB: If the value "UseOutlook" is not listed, what I posted is not causing
the problem!

Yes I have this registry key. But what is a DWORD and where do I find it?
Thanks.

[Crosspost to OE General]

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space)
and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of
Office).
Change the value to 0 (zero), close REGEDIT & reboot, and all should be
well. (If that DWORD is not present, don't create it, and don't alter
any
other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing
was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

NB: Chances are this will happen again anytime you install an Outlook
2003
update (which will be offered even if OL is not installed). To avoid it,
select Automatic Updates' "Notify Only" setting and decline then hide any
further Outlook updates. See http://support.microsoft.com/kb/306525
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Outlook Express message reads "address book failed to load" and "Outlook
Express is incorrectly configured."

Windows Help addresses these messages for older versions of Windows, not
for
XP, which I have.

I have a new Dell Vostro 420 which was working ok then this problem
started.
I have created a restore point, checked the ISP, checked User Accounts,
and
I've removed Office 2003 to get rid of Microsoft Outlook.

Help?

 

[Twayne]

Looking to get his name mentioned online as many times as possible, "PA

[Crosspost to OE General] the following which he will either follow to
completion, or, if that's not possible within a few posts, recomment
to the OP that he take his questions elsewhere but not to any MS
newsgroup whether he X-posted his responses there or not. Not only is
it rude & crude to be posting to places the OP has not indicated they
wanted posted to, but it's stoopid too. He thinks he can up his
"helped people" scores by adding extra newsgroups as his coming MVP
renewal approaches. I have half a mind to report him for his rudeness
and lack of nitiquette though I usually don't care what people do.
This, however, eventually could lead to flames and bad feelings for
the OP.

I wonder how he'd feel if a few of his own posts werer cross-posted to
other groups with no followups set. Let's see, .ie6_outlook express
sounds like a good place. Maybe Warez? Nah, I wouldn't wish that on
anyone.

Twayne

 

[dusty boots]

Thanks. I needed to expand the Type column. There's no DWORD with a value
"Use Outlook." So, what you posted is not causing the problem. Any other
suggestions?

Dustyboots

The DWORD value would be located in the right-hand pane.

NB: If the value "UseOutlook" is not listed, what I posted is not causing
the problem!

Yes I have this registry key. But what is a DWORD and where do I find it?
Thanks.

[Crosspost to OE General]

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space)
and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of
Office).
Change the value to 0 (zero), close REGEDIT & reboot, and all should be
well. (If that DWORD is not present, don't create it, and don't alter
any
other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing
was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

NB: Chances are this will happen again anytime you install an Outlook
2003
update (which will be offered even if OL is not installed). To avoid it,
select Automatic Updates' "Notify Only" setting and decline then hide any
further Outlook updates. See http://support.microsoft.com/kb/306525
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


dusty boots wrote:
Outlook Express message reads "address book failed to load" and "Outlook
Express is incorrectly configured."

Windows Help addresses these messages for older versions of Windows, not
for
XP, which I have.

I have a new Dell Vostro 420 which was working ok then this problem
started.
I have created a restore point, checked the ISP, checked User Accounts,
and
I've removed Office 2003 to get rid of Microsoft Outlook.

Help?

 

[dusty boots]

Good grief! This is certainly no help for my OE problem and that's what this
thread should be about. Suggest you complain directly to PA Bear. Also, use
Spellcheck.

Looking to get his name mentioned online as many times as possible, "PA

[Crosspost to OE General] the following which he will either follow to
completion, or, if that's not possible within a few posts, recomment
to the OP that he take his questions elsewhere but not to any MS
newsgroup whether he X-posted his responses there or not. Not only is
it rude & crude to be posting to places the OP has not indicated they
wanted posted to, but it's stoopid too. He thinks he can up his
"helped people" scores by adding extra newsgroups as his coming MVP
renewal approaches. I have half a mind to report him for his rudeness
and lack of nitiquette though I usually don't care what people do.
This, however, eventually could lead to flames and bad feelings for
the OP.

I wonder how he'd feel if a few of his own posts werer cross-posted to
other groups with no followups set. Let's see, .ie6_outlook express
sounds like a good place. Maybe Warez? Nah, I wouldn't wish that on
anyone.

Twayne

. Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

. If not, STOP; If so, is there a DWORD named UseOutlook (NB: no
space) and is its value set to 1 (one)?

. If not, STOP; If so, Address Book is configured to share contacts
with Outlook, even if you don't use it (can happen with the install
of Office). Change the value to 0 (zero), close REGEDIT & reboot, and
all should be well. (If that DWORD is not present, don't create it,
and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while
sharing was enabled will not be available (displayed) in Address Book
when sharing is disabled.

NB: Chances are this will happen again anytime you install an Outlook
2003 update (which will be offered even if OL is not installed). To
avoid it, select Automatic Updates' "Notify Only" setting and decline
then hide any further Outlook updates. See
http://support.microsoft.com/kb/306525

 

[Bruce Hagen]

Pay no attention to the man behind the curtain. (Just a troll).
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

Good grief! This is certainly no help for my OE problem and that's what
this
thread should be about. Suggest you complain directly to PA Bear. Also,
use
Spellcheck.

Looking to get his name mentioned online as many times as possible, "PA

[Crosspost to OE General] the following which he will either follow to
completion, or, if that's not possible within a few posts, recomment
to the OP that he take his questions elsewhere but not to any MS
newsgroup whether he X-posted his responses there or not. Not only is
it rude & crude to be posting to places the OP has not indicated they
wanted posted to, but it's stoopid too. He thinks he can up his
"helped people" scores by adding extra newsgroups as his coming MVP
renewal approaches. I have half a mind to report him for his rudeness
and lack of nitiquette though I usually don't care what people do.
This, however, eventually could lead to flames and bad feelings for
the OP.

I wonder how he'd feel if a few of his own posts werer cross-posted to
other groups with no followups set. Let's see, .ie6_outlook express
sounds like a good place. Maybe Warez? Nah, I wouldn't wish that on
anyone.

Twayne

. Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

. If not, STOP; If so, is there a DWORD named UseOutlook (NB: no
space) and is its value set to 1 (one)?

. If not, STOP; If so, Address Book is configured to share contacts
with Outlook, even if you don't use it (can happen with the install
of Office). Change the value to 0 (zero), close REGEDIT & reboot, and
all should be well. (If that DWORD is not present, don't create it,
and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while
sharing was enabled will not be available (displayed) in Address Book
when sharing is disabled.

NB: Chances are this will happen again anytime you install an Outlook
2003 update (which will be offered even if OL is not installed). To
avoid it, select Automatic Updates' "Notify Only" setting and decline
then hide any further Outlook updates. See
http://support.microsoft.com/kb/306525
dusty boots wrote:
Outlook Express message reads "address book failed to load" and
"Outlook Express is incorrectly configured."

Windows Help addresses these messages for older versions of Windows,
not for
XP, which I have.

I have a new Dell Vostro 420 which was working ok then this problem
started.
I have created a restore point, checked the ISP, checked User
Accounts, and
I've removed Office 2003 to get rid of Microsoft Outlook.

Help?

 

[Pegasus [MVP]]

Thanks. But. When I try to compose a new message I get "there was an error
opening this message. An error has occurred." And so I'm unable to send a
message to the link you provided. dustyboots.

Here you go (with a little help from Google):
http://www.microsoft.com/communitie...57e-ceea-4691-9cf6-efbe673e7b70&lang=en&cr=us

 

[PA Bear [MS MVP]]

[Forwarded to OE General]

Here you go (with a little help from Google):
http://www.microsoft.com/communitie...57e-ceea-4691-9cf6-efbe673e7b70&lang=en&cr=us

 

[~BD~]

[Forwarded to OE General]

Here you go (with a little help from Google):
http://www.microsoft.com/communitie...57e-ceea-4691-9cf6-efbe673e7b70&lang=en&cr=us

At the link provided by PA Bear there is no 'microsoft.public.test.here'
community/group listed (AFAICT).

Why might that be, please?

 

[BoaterDave]

[Forwarded to OE General]

Here you go (with a little help from Google):
http://www.microsoft.com/communitie...57e-ceea-4691-9cf6-efbe673e7b70&lang=en&cr=us

At the link provided by PA Bear there is no 'microsoft.public.test.here'
community/group listed (AFAICT).

Why might that be, please?

I may have made a mistake with this query.

If so, I apologise for time wasting.

 

[PA Bear [MS MVP]]

One of these KB articles should contain your fix, Dusty:

"Address Book failed to load. Outlook Express is incorrectly configured,
please re-install."
"Unable to open the Address Book. The Address Book may not be installed
properly."
"There was an error opening this message. An error has occurred."
http://support.microsoft.com/?kbid=269777 (ignore APPLIES TO section)
http://support.microsoft.com/?kbid=239135
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Thanks. I needed to expand the Type column. There's no DWORD with a value
"Use Outlook." So, what you posted is not causing the problem. Any other
suggestions?

The DWORD value would be located in the right-hand pane.

NB: If the value "UseOutlook" is not listed, what I posted is not causing
the problem!

Yes I have this registry key. But what is a DWORD and where do I find
it?
Thanks.

:
[Crosspost to OE General]

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space)
and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts
with
Outlook, even if you don't use it (can happen with the install of
Office).
Change the value to 0 (zero), close REGEDIT & reboot, and all should be
well. (If that DWORD is not present, don't create it, and don't alter
any
other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing
was
enabled will not be available (displayed) in Address Book when sharing
is
disabled.

NB: Chances are this will happen again anytime you install an Outlook
2003
update (which will be offered even if OL is not installed). To avoid
it,
select Automatic Updates' "Notify Only" setting and decline then hide
any
further Outlook updates. See http://support.microsoft.com/kb/306525
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


dusty boots wrote:
Outlook Express message reads "address book failed to load" and
"Outlook
Express is incorrectly configured."

Windows Help addresses these messages for older versions of Windows,
not
for
XP, which I have.

I have a new Dell Vostro 420 which was working ok then this problem
started.
I have created a restore point, checked the ISP, checked User
Accounts,
and
I've removed Office 2003 to get rid of Microsoft Outlook.

Help?

 

[PA Bear [MS-MVP]]

In a reply to someone else's thread in OE General, OP states that he
resolved the problem by installing IE8 and "uninstalling Outlook from
MS Office."

One of these KB articles should contain your fix,Dusty:

"Address Book failed to load. Outlook Express is incorrectly configured,
please re-install."
"Unable to open the Address Book. The Address Book may not be installed
properly."
"There was an error opening this message. An error has occurred."http://support.microsoft.com/?kbid=269777(ignore APPLIES TO section)http://support.microsoft.com/?kbid=239135
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



dustybootswrote:

Thanks. I needed to expand the Type column. There's no DWORD with a value
"Use Outlook." So, what you posted is not causing the problem. Any other
suggestions?

The DWORD value would be located in the right-hand pane.
NB: If the value "UseOutlook" is not listed, what I posted is not causing
the problem!
dustybootswrote:
Yes I have this registry key.  But what is a DWORD and where do I find
it?
Thanks.
:
[Crosspost to OE General]
• Do you have this Registry key?...
HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4
• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space)
and
is its value set to 1 (one)?
• If not, STOP; If so, Address Book is configured to share contacts
with
Outlook, even if you don't use it (can happen with the install of
Office).
Change the value to 0 (zero), close REGEDIT & reboot, and all shouldbe
well.  (If that DWORD is not present, don't create it, and don't alter
any
other DWORD values.)
Note that any changes (additions, deletions, edits) made while sharing
was
enabled will not be available (displayed) in Address Book when sharing
is
disabled.
NB: Chances are this will happen again anytime you install an Outlook
2003
update (which will be offered even if OL is not installed).  To avoid
it,
select Automatic Updates' "Notify Only" setting and decline then hide
any
further Outlook updates.  Seehttp://support.microsoft.com/kb/306525
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
dustybootswrote:
Outlook Express message reads "address book failed to load" and
"Outlook
Express is incorrectly configured."
Windows Help addresses these messages for older versions of Windows,
not
for
XP, which I have.
I have a new Dell Vostro 420 which was working ok then this problem
started.
I have created a restore point, checked the ISP, checked User
Accounts,
and
I've removed Office 2003 to get rid of Microsoft Outlook.