Acronis True Image Home

M

Michael Solomon

JJ said:
I have 10 GB of RAM on my PC.

And about elevating privileges, UAC kicks in and True Image says you don't
have the privileges to change the priority of the backup task. And this is
a
feature of True Image - once backup starts, you get a little icon in the
notification area that supposedly lets you change the priority but it
can't
(because of UAC - I think).

I did download a new build per their suggestion, but that didn't help
either. I'm facing the same problems. I'm running build 4942.

JJ
JJ, have you made the True Image Emergency Recovery Disk and tried booting
from that? While I agree, all functions should work within Vista,
personally, I always boot from the emergency disk and perform all tasks
independent of the OS in order to prevent any OS function or background
function of the OS or any other application from possibly interfering.

I make this recommendation not as a defense but as an option for you to try
in order to be able to work with the application. If that gets it going for
you, at least it won't be useless to you. Note: any validation should be
done from there as well and not from within the OS as that was giving you
problems.
 
C

Charlie Tame

Michael said:
JJ, have you made the True Image Emergency Recovery Disk and tried
booting from that? While I agree, all functions should work within
Vista, personally, I always boot from the emergency disk and perform all
tasks independent of the OS in order to prevent any OS function or
background function of the OS or any other application from possibly
interfering.

I make this recommendation not as a defense but as an option for you to
try in order to be able to work with the application. If that gets it
going for you, at least it won't be useless to you. Note: any
validation should be done from there as well and not from within the OS
as that was giving you problems.


And I second that, I think you should set it going then leave it
completely alone :)
 
S

Singer

Stay away from this product. I bought Acronis True Image 10 Home from
tigerdirect.ca and installed it on my Vista 64-bit PC. I took backups
regularly - once a week. I never bothered to verify the integrity of
the backups. When I did, the product always reported that the backups
were corrupt. By this time my 30 days for getting a refund from
TigerDirect had passed. So, I contacted Acronis who told me to upgrade
to a new build that I can download from their website. Same problem
with the new build - corrupt backups. Acronis said they couldn't give
me a refund since I didn't buy the product from them. I contacted
TigerDirect who told me that they can't give me a refund either since
the 30 days have passed. The product is useless to me now.

Another problem with this product is that it doesn't play well with
Vista. Once you start a backup task, you can't change it's priority.
You always get an error message saying you don't have enough
privileges to do this.

And I received an email from Acronis a couple of days ago saying I can
buy the new version 11 at 40% off. Some consolation.

Lousy product. Lousy service from the manufacturer and retailer.

I had the same problem with this product.
Backups went fine and the verify done during the backup went fine as
well.
When I would go to restore, I would get the corrupt message.

It turned out that for some reason the program did NOT like the drives on
my VIA64 chipset RAID controller on my Asus motherboard even though I was
running the drives in standard IDE mode, not RAID.
I was using these drives to STORE the back up of my primary C drive which
was on the standard IDE controller.
All I had to do was copy the archive to a drive on the standard IDE
controller and it worked fine.

Other than that weird one, I have been very happy with the Acronis
product.
This is under Windows XP so I can't say for Vista because I don't use
Vista.
 

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