Access to Directories.

[Guest]

I recently installed Mcaffee anti virus V10. The program will not run because
there are residual files from an older edition on the HD. Using XP I
attempted to delete these files but was denied access. I went to properties
and changed the file attributes with no boxes selected. I went to the root
directory and attempted to delete the files in question but was again denied
access. How do I delete files/directories that have access denied?

Would appreciate any help.

 

[Rick \Nutcase\ Rogers]

Hi,

Please see this link on "taking ownership" of a folder:
http://rickrogers.org/fixes.htm#Taking_ownership

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Gerry Cornell]

Garry

How did you uninstall the earlier version?

You may have to uninstall v10, and then reinstall the older edition.
You then uninstall the older edition using Add / Remove Programs
facility accessed by selecting Start, Control Panel, Add / Remove
Programs. Finally reinstall v10.
http://snipurl.com/ekt9

Norton and McAfee have a reputation for being difficult to uninstall.

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Hope this helps.

Gerry
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