Thanks Kathleen. Unfortunately, I have tried to do #1, #2, and I already do
#4 (not quite every 6 months) but I get an error message stating that the
file .../email.pst cannot be accessed. (because I cannot do #2, #3 is not
possible). I am not sure I know how to compact the .pst (winzip type?)
I have tried renaming the file, but I get the same error.
I also tried to use the scanpst.exe program on this file but it responds
with an error message. (I assume it is also due to the size of the .pst)
I am planning to upgrade, but will this allow me to use this larger file?
Thanks,
PW