0x800ccc0e & 0x800ccc0d

[andy t]

Ok, I know you experts have answered this loads of times and are probably
getting fed up with this same question.

In windows mail, I have "pop3" and "smtp" for incoming & out going e-mail.
I know by scrolling through some of the answers here, that you are probably
going to ask me to post the whole error message in full which I will do in
due course. I would however, like to know how to stop these error messages
appearing, 0x800ccc0e and 0x800ccc0d, any ideas?

I come at this question from a different angle though. I have an account
with "Windows live Mail" and this works great, I can send and receive e-mails
with no problem. So my first question is, "Do I really need windows mail as
well"? Secondly, "Is it any use to keep it, as it shows up In my "start
menu" ? Thirdly, Can it be used In conjunction with "Windows live Mail" so
that Copies of the "live Mail" account can also go into the "Mail" account
So rendering the "Mail" account like an archive, so if I accidentally delete
an e-mail in my "live mail" account, there still will be a copy on the
"Windows Mail" account ?

Apart from this, I have had a hell of a time trying to get into these
discussion groups, I got in through an error message
instead of the usual way I use to, which was to go to "Windows help and
support" and then click on"microsoft communities". In this case, I think I
might of clicked on something that I shouldn't have. If I have filled in the
newsgroup information wrongly or I have accidentally Clicked on the newsgroup
in the "accounts" section of "Windows Mail" properties and Inadvertently
clicked on something, either way, I am asking, how do I Put this right, What
information should I put in, to put this right? Are the news groups uniquely
linked To the "Windows Mail" program and should I keep it for this reason?
Or should I simply delete it altogether as I do not need it at all ? I know
you will be reading this and thinking "What a dummy and another nutter", but
I am sure that one of the knowledgeable MVP's In these forums will know
exactly what i am on about? Having said that, any and all helpful replies
are welcome. Thanks in advance

 

[mac]

I have offered some info, my comments are inline:

Ok, I know you experts have answered this loads of times and are probably
getting fed up with this same question.

In windows mail, I have "pop3" and "smtp" for incoming & out going e-mail.
I know by scrolling through some of the answers here, that you are
probably
going to ask me to post the whole error message in full which I will do in
due course. I would however, like to know how to stop these error messages
appearing, 0x800ccc0e and 0x800ccc0d, any ideas?

Here you are:

Please post the exact / complete error messages that WM gives when you try
to send & recieve mail

Who is your ISP or mail provider if different?
How do you connect to the internet, dial-up, Broadband etc

I come at this question from a different angle though. I have an account
with "Windows live Mail" and this works great, I can send and receive
e-mails
with no problem. So my first question is, "Do I really need windows mail
as
well"?

Post your error messages please, depending on the errors, it will help us to
advise you on the latter.

Secondly, "Is it any use to keep it, as it shows up In my "start
menu" ?

WM is part of Windows Vista, so you can't remove it.

Thirdly, Can it be used In conjunction with "Windows live Mail" so
that Copies of the "live Mail" account can also go into the "Mail" account
So rendering the "Mail" account like an archive, so if I accidentally
delete
an e-mail in my "live mail" account, there still will be a copy on the
"Windows Mail" account ?

Yes, if you set both programs to leave a copy of all messages on the server,
then messages will be available to both.

Apart from this, I have had a hell of a time trying to get into these
discussion groups, I got in through an error message
instead of the usual way I use to, which was to go to "Windows help and
support" and then click on"microsoft communities". In this case, I think I
might of clicked on something that I shouldn't have. If I have filled in
the
newsgroup information wrongly or I have accidentally Clicked on the
newsgroup
in the "accounts" section of "Windows Mail" properties and Inadvertently
clicked on something, either way, I am asking, how do I Put this right,
What
information should I put in, to put this right? Are the news groups
uniquely
linked To the "Windows Mail" program and should I keep it for this reason?
Or should I simply delete it altogether as I do not need it at all ? I
know
you will be reading this and thinking "What a dummy and another nutter",
but
I am sure that one of the knowledgeable MVP's In these forums will know
exactly what i am on about? Having said that, any and all helpful replies
are welcome. Thanks in advance

I do not use the Clunky web interface to reach this newsgroup, I use Windows
Mail:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

Will do that for you.

 

[mac]

Apart from this, I have had a hell of a time trying to get into these
discussion groups,

This link will take you there:
http://www.microsoft.com/communitie...t.aspx?dg=microsoft.public.windows.vista.mail

 

[Frank Saunders MS-MVP IE,OE/WM]

Ok, I know you experts have answered this loads of times and are probably
getting fed up with this same question.

In windows mail, I have "pop3" and "smtp" for incoming & out going e-mail.
I know by scrolling through some of the answers here, that you are
probably
going to ask me to post the whole error message in full which I will do in
due course. I would however, like to know how to stop these error messages
appearing, 0x800ccc0e and 0x800ccc0d, any ideas?

I come at this question from a different angle though. I have an account
with "Windows live Mail" and this works great, I can send and receive
e-mails
with no problem. So my first question is, "Do I really need windows mail
as
well"? Secondly, "Is it any use to keep it, as it shows up In my "start
menu" ? Thirdly, Can it be used In conjunction with "Windows live Mail"
so
that Copies of the "live Mail" account can also go into the "Mail" account
So rendering the "Mail" account like an archive, so if I accidentally
delete
an e-mail in my "live mail" account, there still will be a copy on the
"Windows Mail" account ?

Apart from this, I have had a hell of a time trying to get into these
discussion groups, I got in through an error message
instead of the usual way I use to, which was to go to "Windows help and
support" and then click on"microsoft communities". In this case, I think I
might of clicked on something that I shouldn't have. If I have filled in
the
newsgroup information wrongly or I have accidentally Clicked on the
newsgroup
in the "accounts" section of "Windows Mail" properties and Inadvertently
clicked on something, either way, I am asking, how do I Put this right,
What
information should I put in, to put this right? Are the news groups
uniquely
linked To the "Windows Mail" program and should I keep it for this reason?
Or should I simply delete it altogether as I do not need it at all ? I
know
you will be reading this and thinking "What a dummy and another nutter",
but
I am sure that one of the knowledgeable MVP's In these forums will know
exactly what i am on about? Having said that, any and all helpful replies
are welcome. Thanks in advance

"pop3" and "smtp" are not valid server names. Ask your mail provider how to
set it up.

If you have Windows Live Mail you don't need Windows Mail.

 

[andy t]

Thanks Mac and Frank for such a quick response. I have put in the information
that you requested In line and I hope, in the right places. I await your
replies, and in the meantime I will try your links.
--
andy t

I have offered some info, my comments are inline:



Here you are

Please post the exact / complete error messages that WM gives when you try

to send & recieve mail

Here are the error messages exactly as they appear:-

The connection to the server has failed. Subject ' ', Account: 'Windows
Mail', Server: 'smtp.myname.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

and: -

The host '(e-mail address removed)' could not be found. Please verify that
you have entered the server name correctly.
Account: 'Windows Mail', Server: '(e-mail address removed)', Protocol: POP3,
Port: 110, Secure(SSL): No, Socket Error: 11003, Error Number: 0x800CCC0D

Who is your ISP or mail provider if different?
How do you connect to the internet, dial-up, Broadband etc

My ISP is Tiscali Broadband and my mail account is "windows live"

Post your error messages please, depending on the errors, it will help us to
advise you on the latter.



WM is part of Windows Vista, so you can't remove it.



Yes, if you set both programs to leave a copy of all messages on the server,
then messages will be available to both.

Perhaps you can tell me how I do the above, at least then, "Windows mail"
would be useful for something, do you agree? >
This is the error message I got when trying to connect to the news groups:Your 'microsoft.public.investor.discussions' folder was not polled for its
unread count. Account: 'NNTP', Server: 'microsoft.communities.com', Protocol:
NNTP, Port: 119, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

I do not use the Clunky web interface to reach this newsgroup, I use Windows
Mail:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

Will do that for you.

 

[Frank Saunders MS-MVP IE,OE/WM]

Thanks Mac and Frank for such a quick response. I have put in the
information
that you requested In line and I hope, in the right places. I await your
replies, and in the meantime I will try your links.
--
andy t

I have offered some info, my comments are inline:



Here you are

Please post the exact / complete error messages that WM gives when you try

to send & recieve mail

Here are the error messages exactly as they appear:-

The connection to the server has failed. Subject ' ', Account:
'Windows
Mail', Server: 'smtp.myname.com', Protocol: SMTP, Port: 25, Secure(SSL):
No,
Socket Error: 10060, Error Number: 0x800CCC0E

and: -

The host '(e-mail address removed)' could not be found. Please verify that
you have entered the server name correctly.
Account: 'Windows Mail', Server: '(e-mail address removed)', Protocol:
POP3,
Port: 110, Secure(SSL): No, Socket Error: 11003, Error Number: 0x800CCC0D

Who is your ISP or mail provider if different?
How do you connect to the internet, dial-up, Broadband etc

My ISP is Tiscali Broadband and my mail account is "windows live"

Post your error messages please, depending on the errors, it will help us
to
advise you on the latter.



WM is part of Windows Vista, so you can't remove it.



Yes, if you set both programs to leave a copy of all messages on the
server,
then messages will be available to both.

Perhaps you can tell me how I do the above, at least then, "Windows mail"
would be useful for something, do you agree? >
This is the error message I got when trying to connect to the news groups:Your 'microsoft.public.investor.discussions' folder was not polled for its
unread count. Account: 'NNTP', Server: 'microsoft.communities.com',
Protocol:
NNTP, Port: 119, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

I do not use the Clunky web interface to reach this newsgroup, I use
Windows
Mail:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

Will do that for you.

'smtp.myname.com' does not look like a valid server name. Are you sure? And
then, are you sure of the port?

'(e-mail address removed)' is definitely not a server name. Servers don't
have an '@' in their name.

Are you at home or traveling when this happens?

 

[andy t]

No, they do not sound right, do they? Pop3 & smtp? I do not know how they
got in there in the first place, or perhaps Vista comes like that? All I
want is to know what information to put instead of them so I can get rid of
these Dam! error messages.
What would happen if I deleted the pop3 & smtp altogether?

I guess I'll have to do a bit more digging and check with MY E-MAIL provider.

Oh and by the way, I am not on the move with the PC, I am stationery.

Perhaps someone could advise me on how to synchronise windows mail with
windows live mail so that copies of my live e-mail would be left on my
windows mail account?

 

[mac]

No, they do not sound right, do they? Pop3 & smtp? I do not know how
they
got in there in the first place, or perhaps Vista comes like that? All I
want is to know what information to put instead of them so I can get rid
of
these Dam! error messages.
What would happen if I deleted the pop3 & smtp altogether?

I guess I'll have to do a bit more digging and check with MY E-MAIL
provider.

Oh and by the way, I am not on the move with the PC, I am stationery.

Perhaps someone could advise me on how to synchronise windows mail with
windows live mail so that copies of my live e-mail would be left on my
windows mail account?

The settings for Tiscali:login (e-mail address removed)
incoming email (POP3) pop.tiscali.co.uk
outgoing email (SMTP) smtp.tiscali.co.uk


To get mail to both programs go to:
Tools>accounts>select account>advanced tab>enable leave copy of message on
server, set a reasonable number of days to delete from server, or your ISP
mailbox will fill up.

Do the above on both programs.

Your Live mail account Will NOT work in WM, only in WLM.

Get back if you need more help?

 

[mac]

Thanks Mac and Frank for such a quick response. I have put in the
information
that you requested In line and I hope, in the right places. I await your
replies, and in the meantime I will try your links.

This is the error message I got when trying to connect to the news groups:
Your 'microsoft.public.investor.discussions' folder was not polled for its
unread count. Account: 'NNTP', Server: 'microsoft.communities.com',
Protocol:
NNTP, Port: 119, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

Andy the above link would open your WM or WLM news account for you.

Your news server name: Try changing the server to msnews.microsoft.com at
tools>accounts>MS Communities>properties>server tab.

 

[andy t]

Thanks for the advice Mac, I will try that. I am still a little confused
though,

Are you saying that I, :login (e-mail address removed)?

Tiscali is my ISP but I have not got an e-mail account with them, my e-mail
account is the Window's "live" account.

So shouldn't it be :login (e-mail address removed) ?

Am I missing the point somewhere? I am sorry for being so dumb. I
understand all the rest I think. Are you saying that in my window's mail
settings I should put in "pop.tiscali.co.uk" for my incoming mail and
"smtp.tiscali.co.uk" for my outgoing mail?

 

[Gary VanderMolen]

Your username for mail server login is not determined by which
email program you use. It is determined by the provider of your
mail service. What is the part of your email address after the
@ symbol?

 

[mac]

Thanks for the advice Mac, I will try that. I am still a little confused
though,

Are you saying that I, :login (e-mail address removed)?

Tiscali is my ISP but I have not got an e-mail account with them, my
e-mail
account is the Window's "live" account.

So shouldn't it be :login (e-mail address removed) ?

Am I missing the point somewhere? I am sorry for being so dumb. I
understand all the rest I think. Are you saying that in my window's mail
settings I should put in "pop.tiscali.co.uk" for my incoming mail and
"smtp.tiscali.co.uk" for my outgoing mail?

You are paying Tiscali for the Internet service, when you signed up for it
they gave you, or you selected, a username and a password to access your
account with them.
http://www.tiscali.co.uk/login/index.php?url=/commscentre/email/index.php

 

[andy t]

Okay, I will need the answers in small language, I will tell you the fields I
am going in and I will tell you what I am putting in those fields. I have
tried all different scenarios: so the fields that I have gone in, this is
what is in them at this point in time. I should point out that the account
was taken out by my wife with Tiscali. So they are our ISP.

step 1. start menu, click windows mail.

step 2. Click tools, click accounts,
in the section where it says "Mail" Underneath
that it says "Windows mail (default) " and then under that It
has
my "(e-mail address removed)", Click on this to highlight it

I have also checked the box that says " include this account
when receiving mail or synchronising".

step 3. Click properties, And In "General" under "Mail Account" in the
first
pane it says "Windows Mail". Under "User Information" in the
"Name"
pane I have my communities name in here "andy t". In the
"Organisation"
pane I have "windows.mail.co.uk", in the "E-mail address" pane it
says my "(e-mail address removed)". Then in the "Password" pane my
"wife's password" (this is the name and password that originally
opened our
Tiscali ISP account). Then I checked the "Remember password"
box but
not the two remaining "Secure authentication" boxes.

step 4. Click servers, under "Server Information" and in the "My incoming
mail
server is a" pane, it says "POP3" server, and in the "Incoming
mail
(POP3):" pane it says "(e-mail address removed)". In the
"Outgoing mail
(SMTP):" pane it says "(e-mail address removed)". Then under
the
heading "Incoming mail server" and in the "E-mail username" pane it
says my"(e-mail address removed)",In the"Reply address"
pane I also have my "(e-mail address removed)

step 5. Click advance, under the heading-"Server port numbers" It says
"Outgoing
mail (SMTP):" Then in the box It says "25". The "Incoming
mail(POP3):"
box shows "110". Then after that nothing else is checked except
the
"Leave a copy of messages on server" box and "Remove from server
after
5 days"

I then get the error messages I told you about originally, plus I
also get
a message that starts with showing a "yellow triangle" with a
"Black !". It
then goes on to say - "Unable to connect to the server".

Configuration:

Account: NNTP
Server: microsoft.communities.com
User name: my "(e-mail address removed)
Protocol: NNTP
Port: 119
Secure(SSL): 0
Code: 800ccc0e

I believe that this is all the information you need. Perhaps now you can
tell me where I am going wrong ?

 

[mac]

Okay, I will need the answers in small language, I will tell you the
fields I
am going in and I will tell you what I am putting in those fields. I have
tried all different scenarios: so the fields that I have gone in, this is
what is in them at this point in time. I should point out that the account
was taken out by my wife with Tiscali. So they are our ISP.

step 1. start menu, click windows
mail.

step 2. Click tools, click accounts,
in the section where it says "Mail" Underneath
that it says "Windows mail (default) " and then under that It
has
my "(e-mail address removed)", Click on this to highlight it

I have also checked the box that says " include this account
when receiving mail or synchronising".

step 3. Click properties, And In "General" under "Mail Account" in the
first
pane it says "Windows Mail". Under "User Information" in the
"Name"
pane I have my communities name in here "andy t". In the
"Organisation"
pane I have "windows.mail.co.uk", in the "E-mail address" pane
it
says my "(e-mail address removed)". Then in the "Password" pane
my
"wife's password" (this is the name and password that originally
opened our
Tiscali ISP account). Then I checked the "Remember password"
box but
not the two remaining "Secure authentication" boxes.

step 4. Click servers, under "Server Information" and in the "My
incoming
mail
server is a" pane, it says "POP3" server, and in the "Incoming
mail
(POP3):" pane it says "(e-mail address removed)". In the
"Outgoing mail
(SMTP):" pane it says "(e-mail address removed)". Then under
the
heading "Incoming mail server" and in the "E-mail username" pane
it
says my"(e-mail address removed)",In the"Reply address"
pane I also have my "(e-mail address removed)

step 5. Click advance, under the heading-"Server port numbers" It says
"Outgoing
mail (SMTP):" Then in the box It says "25". The "Incoming
mail(POP3):"
box shows "110". Then after that nothing else is checked except
the
"Leave a copy of messages on server" box and "Remove from server
after
5 days"

I then get the error messages I told you about originally, plus I
also get
a message that starts with showing a "yellow triangle" with a
"Black !". It
then goes on to say - "Unable to connect to the server".

Configuration:

Account: NNTP
Server: microsoft.communities.com
User name: my "(e-mail address removed)
Protocol: NNTP
Port: 119
Secure(SSL): 0
Code: 800ccc0e

I believe that this is all the information you need. Perhaps now you can
tell me where I am going wrong ?
--

Right Andy, first off I assume from the above, that you have 2 mail
accounts, your wife's Tiscali account, and one that you are trying to set up
for "(e-mail address removed)" ? Your wife's account works but your new one does
not.
Am I correct so far?

If so you are attempting to do the impossible because the Windows Mail
program does not support live.co.uk accounts.

You need a different mail program to access your live.co.uk account, Windows
Live Mail:
http://get.live.com/wlmail/overview

Regarding your news account, go to tools>accounts>news section>select
it>properties>server tab>and change microsoft.communities.com to
msnews.microsoft.com>apply>OK.

 

[Frank Saunders MS-MVP IE,OE/WM]

Right Andy, first off I assume from the above, that you have 2 mail
accounts, your wife's Tiscali account, and one that you are trying to set
up for "(e-mail address removed)" ? Your wife's account works but your new one
does not.
Am I correct so far?

If so you are attempting to do the impossible because the Windows Mail
program does not support live.co.uk accounts.

You need a different mail program to access your live.co.uk account,
Windows Live Mail:
http://get.live.com/wlmail/overview

Regarding your news account, go to tools>accounts>news section>select
it>properties>server tab>and change microsoft.communities.com to
msnews.microsoft.com>apply>OK.

andy,
In addition to what mac said, you have used invalid names for your
servers.

 

[andy t]

Hi, I have written back, in line to Mac and Frank, I am getting balder by the
minute!!!
--
andy t

Right Andy, first off I assume from the above, that you have 2 mail
accounts, your wife's Tiscali account, and one that you are trying to set up
for "(e-mail address removed)" ? Your wife's account works but your new one does
not.
Am I correct so far?

No, Our ISP or Company that serves us with the Internet is Tiscali.

My wife opened it so she has a Tiscali address and password

I thought you wanted to know the above information. I have opened the web
based e-mail, a "windows live" account which I quite happily send and
receive
e-mails, with no problem. I know that you cannot use windows mail in
conjunction with windows live mail, all I am trying to make happen; is,
when I
send or receive an e-mail in my window's live account, it leaves a copy
of that
e-mail in my window's mail, a sort of archive if you like.

I gave you all the information so that you could see where or what I was
typing
in wrongly, so I could stop these error messages coming up and that
everything
else would be in sync.If so you are attempting to do the impossible because the Windows Mail

 

[andy t]

I have put my comment in line Frank.
--
andy t

andy,
In addition to what mac said, you have used invalid names for your
servers.

So with the information I gave, can you not tell me what the valid names for my

servers are? Or what and where I type in to the panes I mention in each
case?

From

 

[mac]

Hi, I have written back, in line to Mac and Frank, I am getting balder by
the
minute!!!
--

My wife opened it so she has a Tiscali address and password

I thought you wanted to know the above information. I have opened the
web
based e-mail, a "windows live" account which I quite happily send and
receive
e-mails, with no problem. I know that you cannot use windows mail in
conjunction with windows live mail, all I am trying to make happen; is,
when I
send or receive an e-mail in my window's live account, it leaves a copy
of that
e-mail in my window's mail, a sort of archive if you like.

I gave you all the information so that you could see where or what I was
typing
in wrongly, so I could stop these error messages coming up and that
everything
else would be in sync.

You can't do that !!

The settings for Tiscali:

incoming email (POP3) pop.tiscali.co.uk
outgoing email (SMTP) smtp.tiscali.co.uk

You can't do that !!

 

[andy t]

Hello Mac, I have written a post further down in line.
--
andy t

You can't do that !!

The settings for Tiscali:

incoming email (POP3) pop.tiscali.co.uk
outgoing email (SMTP) smtp.tiscali.co.uk

You can't do that !!

So what do I put? And what use is windows mail? What does it do? It shows in

my start menu, should I just bannish it to the "all programs folders" or
can I use
it constructively as a genuine e-mail account? Surely it's used for a
reason, and
all these error messages coming up, cannot be right. I was just
wondering Mac,
if you could help me fill in the fields with the right to information?

 

[mac]

Hello Mac, I have written a post further down in line.
--
my start menu, should I just bannish it to the "all programs folders"
or
can I use
it constructively as a genuine e-mail account? Surely it's used for a
reason, and
all these error messages coming up, cannot be right. I was just
wondering Mac,
if you could help me fill in the fields with the right to information?

Andy, for the final time -- WM will not handle any type of free webmail
account!!

Windows mail operates for POP and IMAP type accounts, like the one that your
wife has from Tiscali.

Again, did you sort out your newsgroup account?