Yes, ANOTHER WMM error issue!!

[CCollins]

Hello Everyone,

I am a Windows XP user and I've read the tons of posts with WMM errors. I,
as many of you, used WMM for years with no issue! Then one day... A few
months ago... an error at start up... YIPPY!

I have tried uninstalling SP3, IE7... one without the other and together
etc... I have tried to re-name my InterVideo software as instructed... but
STILL still the same annoying start up error... "Windows Movie Maker has
encountered a problem and needs to close. We are sorry for the
inconvenience."

Gotta LOVE IT! Excuse the frustration but I am SURE if you are reading this
you have felt it!!!!

Here is the error I am getting when I click on the "more details".. can
anyone help?

AppName: moviemk.exe AppVer: 2.1.4026.0 ModName: qedit.dll
ModVer: 6.5.2600.5512 Offset: 0001a3a9

 

[John Inzer]

Hello Everyone,

I am a Windows XP user and I've read the tons of posts with WMM
errors. I, as many of you, used WMM for years with no issue! Then
one day... A few months ago... an error at start up... YIPPY!

I have tried uninstalling SP3, IE7... one without the other and
together etc... I have tried to re-name my InterVideo software as
instructed... but STILL still the same annoying start up error...
"Windows Movie Maker has encountered a problem and needs to close.
We are sorry for the inconvenience."

Gotta LOVE IT! Excuse the frustration but I am SURE if you are
reading this you have felt it!!!!

Here is the error I am getting when I click on the "more details"..
can anyone help?

AppName: moviemk.exe AppVer: 2.1.4026.0 ModName: qedit.dll
ModVer: 6.5.2600.5512 Offset: 0001a3a9

===================================
Sounds like you have read and tried everything.

Have you tried unchecking all the filters?
Tools / Options / Compatibility tab.

Here's a copy of a longer explanation from Dean Rowe:
=====
QUESTION:
Whenever I open MM2 it has to close. The problem seems to be related to
qedit.dll . This dll is always mentioned in the event viewer. I'm using
XP
SP2, with the embedded MM2.

ANSWER:
There's a component in Direct Show which
caches the information about the effects and
transitions that are registered upon your system.
Unfortunately there's a bug in that component
which causes it to crash if you have a lot
of transitions and effects installed. MovieMaker
calls this routine on startup which is probably
why you're seeing MovieMaker crash.

Fortunately there is a workaround by doing
something like the following.

1. Find an application which has registered
a bunch of effect filters.
2. Rename the directory that the application
is installed into to something else - which will
temporarily cause those effect filters to fail
to load.
3. Start MovieMaker. As less effects are
successfully created, MovieMaker should
hopefully launch.
4. Rename the directory in step 2 back to
it's original name so the original application
still works.
5. Start MovieMaker again. As everything
was successfully cached in step 3 it shouldn't
try to recache things so it should continue to
work..

As an example of an application for step 1,
I've seen people run into this problem with
applications installed from InterVideo. (This
isn't a bug in InterVideo's application - it's a
Microsoft bug it's just that InterVideo applications
can install a bunch of DirectShow filters). In
this case you would go to your "C:\Program
Files\InterVideo" directory and rename "InterVideo"
to something like "TempInterVideo". Then start
MovieMaker. Once it has launched, close it
down and rename "TempInterVideo" back to
"InterVideo".

Good luck
Dean Rowe
This posting is provided "AS IS" with no
warranties, and confers no rights.
=====

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[CCollins]

Hello John,

I did try re-naming the intervideo as an option that you posted by Dean Rowe
below. Still doesn't open and get the same error.

Any suggestions on software that might be causing this other than
intervideo? I haven't a clue where to start!

Thanks!!

___________________________________________________

 

[John Inzer]

Hello John,

I did try re-naming the intervideo as an option that you posted by
Dean Rowe below. Still doesn't open and get the same error.

Any suggestions on software that might be causing this other than
intervideo? I haven't a clue where to start!

Thanks!!

===============================
Sorry but I have no idea what is installed
on your system.

Have you tried unchecking all the filters?
Tools / Options / Compatibility tab.

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[AD]

I had the same problem. Renaming seems not sufficient. I had to UNINSTALL
Intervideo to make WMM work again, no problem with SP3, IE7.

A.D
----------------------------------------

 

[John Inzer]

I had the same problem. Renaming seems not sufficient. I had to
UNINSTALL Intervideo to make WMM work again, no problem with SP3, IE7.

A.D

=======================
Good info...thanks for your input.


--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk