yellow color in not printing

J

Jenny

When I print a color document, my printer is not printing the yellow color.
Thing ink cartridge was just replaced. Any suggestions/
 
J

Jay Freedman

When I print a color document, my printer is not printing the yellow color.
Thing ink cartridge was just replaced. Any suggestions/

It's extremely unlikely that this has anything to do with just Word. Even
brand-new cartridges can sometimes be faulty, or the print-head nozzles for the
yellow ink may be clogged and need cleaning.

Run a printer test page (in Start > Settings > Printers & Faxes, right-click the
printer and choose Properties, then click the Print Test Page button; or use the
printer's specific dialog from the Printing Preferences choice on the
right-click menu). Check that the yellow part of the test is printed correctly.
If it isn't, then run the printer's cleaning cycle.
 
J

JoAnn Paules

Did you check to make sure that nothing is blocking the print head, like
tape?
 

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