xXP Shutdown Problem

[Alcistra]

Hi

My PC will not shutdown completly when I ask it to shut down it goes through
the usual screen saving settings ect but when all wiindows have closed I am
left with just a background screen aand the cursor which I can still move. I
have tried ctrl-alt-del and this has no effect, the only way is to hold the
power button for 5 secs then start the pc again.
Can anyone offer assistance have you come across the same problem, I tried
google groups but no luck
Please help

Bryan

 

[Rick \Nutcase\ Rogers]

Hi Bryan,

First, go to the Control Panel/Power Options and see if you need to enable
APM. If not, see if the troubleshooters from MVP Jim Eshelman help:
http://aumha.org/a/shtdwnxp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone