XPro start up

G

Guest

My pc boots up just fine until it loads the user background and start bar,
the start bar freezes and i cant do anything else, the start bar has an
Hourglass loading icon when the mouse is on it, none of the process in the
corner by the clock seem to be loading. i cant even boot my pc far enough to
use system restore. right now it is in safe mode and i tried to use system
restore in there and it couldnt find any restore points.
 
G

Guest

I ran into a similar problem on a few machines at my company. As it turns
out, our antivirus/anti-spyware package was detecting our remote control
software as spyware, and it would halt the machine when the agent tried to
load.

I had to use the Task Manager to kill the offending process (or the
antivirus package) to get the machine to finish booting and fully load the
GUI.

Not saying yours is doing the same thing, but its something to look at anyway.
 
G

Guest

hmm what antivirus/spyware were you using, my machine isnt even letting me
get to the task manager, i use ctrl-alt-delete it goes to the lock computer
thing, and i click on task manager it takes me back to the desktop and
nothing whatsoever is displayed where the start bar and process running are.
i have 2 users on the computer and it only logs my admistrator user file with
a password prompt that it never dislplayed before would it be a problem with
the registry, some invalid links or something
 
G

Guest

Try for safe mode, no network no command prompt.

You get there by pressing F8 just after the computer starts booting Windows
(after it shows you the BIOS stuff and beeps on most machines). Press that a
few times, it should eventually bring up a menu. Select the first safe mode
option and press ENTER.

If you can get Windows started that way, then you can go through and start
disabling things (antivirus software/services, spyware stuff, etc.) until you
find the offender.

You'll have to disable a couple things, try to boot it normally, and repeat
again until it starts working. Then you'll know what caused the issue.

If it won't start in safe mode, then it could be corrupted files on the
drive in which case you'll probably have to do a repair or reinstall off the
Windows CD. I'd try defraggmenting the drive first in safe mode before I did
a repair or reinstall. Sometimes that will find (or magically correct) some
file/drive issues.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top