XP Won't Start - Black Screen

G

Guest

I have a system that has XP Home installed. When I turned the computer on it
just shows a black blank screen. And just locks up. After I restarted the
computer after it locked up it asked me if I wanted to go to Safe Mode, Last
known Good, etc... I tried them all but nothing still worked.

I thought that the harddrive died and put another drive in that had win98.
Win98 works great after it installs all of the necessary drivers. But I want
XP not win98. I don't understand how Win98 will work and a system that had
XP on it will not boot all of a sudden. Even if I get it second drive
formated and it starts copying files then goes to reboot and I get the same
blasted black screen as the other harddrive. I just don't get it! I have
removed the battery, reset the cmos, checked the bios, changed ribbons,
checked all of the connections. And I still get the same thing.

Anymore suggestions would be VERY helpful! Thanks......Trinity
 
G

Guest

Is the PC going through the boot sequence (either by displaying the PC
manufacturer's logo or displaying system checks in plain type) before the
screen goes blank?

If the answer is "Yes", you may have a "worm" or virus that has embedded
itself onto your hard drive (I had this happen on a PC at work where the
AntiVirus automatic update feature had been turned off by somebody).

The best way to check this is to make a rescue boot-up disk using an
antivirus program from another PC running Windows XP (NOTE: Be sure that the
PC you make the rescue disk on has UP TO DATE virus definitions, with the
last update not over 2 weeks old). Use this disk to start your problem PC
(you may have to go into the BIOS at startup to be sure the hard drive isn't
the first drive your PC attempts to load -- if you're not sure how to do
this, ask someone who is more of a computer "geek" <g> for help) and scan for
worms and viruses before Windows attempts to start. If the problem is a
virus or worm, doing this should catch and remove the problem.

Hope this info helps.
 
M

Malke

Trinity said:
I have a system that has XP Home installed. When I turned the computer on
it
just shows a black blank screen. And just locks up. After I restarted
the computer after it locked up it asked me if I wanted to go to Safe
Mode, Last
known Good, etc... I tried them all but nothing still worked.

I thought that the harddrive died and put another drive in that had win98.
Win98 works great after it installs all of the necessary drivers. But I
want
XP not win98. I don't understand how Win98 will work and a system that
had
XP on it will not boot all of a sudden. Even if I get it second drive
formated and it starts copying files then goes to reboot and I get the
same
blasted black screen as the other harddrive. I just don't get it! I have
removed the battery, reset the cmos, checked the bios, changed ribbons,
checked all of the connections. And I still get the same thing.

See if this MS Knowledge Base article helps:

Computer stops responding with a black screen when you start Windows XP -
http://tinyurl.com/4vpdg

Malke
 
G

Guest

It does go through the boot sequence. However, I am not certain that it is a
worm or virus. I have two harddrives they were not installed and running at
the same time. I just put the second one in when the first one wouldn't
start. After I formated the second drive and it went to restart it is now
doing the same thing the first drive is. Black Blank Screen. I left it sit
and run for 30 minutes just to see if it was going to do something and it
didn't. Ctrl+Alt+Del won't work either. I have to unplug it or press and
hold the power button. I can use a boot disk but it still doesn't allow xp
to start. But the confusing part is that Win98 will work and XP will not and
the system had XP to begin with???
 
G

Guest

Thank you for the reply. Actually I figured out the problem it was very
strange. Each time I was trying to install XP, it installed the wrong HAL.
So, I pressed F5, selected the correct one and it works like a dream. I have
never in my years of fixing computers came across this problem.
 
W

Wesley Vogel

Glad you figured it out.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 

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