XP wont shutdown

[Jim Richards]

Hello. I just re-formatted and re-installed Win XP Pro in an effort to solve
this problem but it persists. I had only two drives connected - the C HD and
the CD-ROM Drive. After installing XP I immediately tried to shutdown
windows but it automatically rebooted by itself. There is nothing on the PC
except what XP put there during the installation process. What could
possibly be causing it to auromatically reboot? Any help will be greately
appreciated. Jim

 

[Bert Kinney]

Hi Jim

Next step would be to install SP2.

If the shutdown issue continues, look here.
Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.php

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

 

[Ken Blake, MVP]

Hello. I just re-formatted and re-installed Win XP Pro in an effort to solve
this problem but it persists. I had only two drives connected - the C HD and
the CD-ROM Drive. After installing XP I immediately tried to shutdown
windows but it automatically rebooted by itself. There is nothing on the PC
except what XP put there during the installation process. What could
possibly be causing it to auromatically reboot? Any help will be greately
appreciated. Jim

Likely a hardware issue. Overheating? Power supply problems? Flaky
RAM?

 

[Guest]

Hello. I just re-formatted and re-installed Win XP Pro in an effort to solve
this problem but it persists. I had only two drives connected - the C HD and
the CD-ROM Drive. After installing XP I immediately tried to shutdown
windows but it automatically rebooted by itself. There is nothing on the PC
except what XP put there during the installation process. What could
possibly be causing it to auromatically reboot? Any help will be greately
appreciated. Jim

Hi Jim,
This a sign of overheated CPU or bad Power supply.
Sometimes the CPU need to be cleaned from the Old burnt Thermal Compound by
cleaning it with a spirit (alcohol) or Isopropyl and apply the New Thermal
Compound.
Also check the Shut down Button not stuck IN in the Case or its socket/hole.
Bad Video probably, or install the Video Driver and MOBO and see.
Have a look in the event Viewer for any error messages (X) relate to
Hardware or software malfunctioning by logging into Safe Mode.
How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
HTH.
Let us know.
Regards,
nass

 

[Frank Saunders, MS-MVP OE/WM]

Hello. I just re-formatted and re-installed Win XP Pro in an effort to
solve
this problem but it persists. I had only two drives connected - the C HD
and
the CD-ROM Drive. After installing XP I immediately tried to shutdown
windows but it automatically rebooted by itself. There is nothing on the
PC
except what XP put there during the installation process. What could
possibly be causing it to auromatically reboot? Any help will be greately
appreciated. Jim

Right click My Computer and select Properties.
Click the Advanced tab.
Under Startup and Recovery click Settings.
Uncheck Automatically Restart.

The next time this happens it should display a blue screen instead of
restarting. You can copy down the error description and report it to us.

 

[Jim Richards]

Thank you Frank. I unchecked Automatic Restart as you suggested and then
shut down windows. It still reboots by itself. I don't understand how I
could get a BSOD because windows is already shut down and all that needs to
be done is to turn the PC Off. It doesn't do this, it simply starts the
re-boot process and I am soon back in the windows welcome screen. The BSOD
occurs in windows and since we have already shut down windows, I don't
believe it can display the BSOD here. Please correct me if I am wrong. TIA,
Jim.

 

[Unknown]

Have you tried holding in the power on button for four seconds?

 

[Frank Saunders, MS-MVP OE/WM]

Thank you Frank. I unchecked Automatic Restart as you suggested and then
shut down windows. It still reboots by itself. I don't understand how I
could get a BSOD because windows is already shut down and all that needs
to
be done is to turn the PC Off. It doesn't do this, it simply starts the
re-boot process and I am soon back in the windows welcome screen. The BSOD
occurs in windows and since we have already shut down windows, I don't
believe it can display the BSOD here. Please correct me if I am wrong.
TIA,
Jim.

It is not terribly unusual for a blue screen failure to occur during
shutdown, in which that setting causes a restart. I thought it probable
that that was happening to you. Apparently that was not it.