XP won't run system restore

[Guest]

I recently updated my XP system from the Microsoft Windows Update site. The
following were updated:

1. Cummulative Security Update for Internet Explorer for Windows XP Service
Pack2(KB834707)
2. Critical Update for OfficeXP on windowsXP Service Pack2 (KB885884)

When I attempt to run System Restore I get the following error message:

An exception occurred while trying to run
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL
"C:\WINDOWS\system32\sysdm.cpl",System"

Both shell32.dll and sysdm.cpl are present in the correct location. I cannot
find anything at:

http://support.microsoft.com/

Can anyone shed some light on this?

TIA

 

[Guest]

It looks like some files that are needed for System Restore have been
corrupted.

This may or may not have been caused by those updates you recently
installed.

Please follow these steps to reinstall the System Restore function.

1. Click Start, click Control Panel, switch to Classic View and
double-click Folder
Options.

2. Under the View tab, click to check "Show hidden files and folders", and
uncheck
"Hide protected operating system files", click Ok.

3. Launch Explorer or double-click My Computer, locate to C:\Windows\inf,
right-click on SR (SR.inf) and select install.

4. If the system requests the XP CD, please insert the CD into CD-ROM and
finish
the installation according to the instructions.

I hope this helps.

***************************************************************************
**
Craig
Microsoft Setup Team

Search our Knowledge Base at http://support.microsoft.com/default.aspx

Travel to the Windows 2003 Homepage @
http://www.microsoft.com/windowsserver2003/default.mspx

Visit the Windows 2000 Homepage @
http://www.microsoft.com/windows2000/default.asp

See the Windows NT Homepage @
http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.

The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of
Microsoft.
***************************************************************************
***

 

[dewey]

*It looks like some files that are needed for System Restore have
been
corrupted.

This may or may not have been caused by those updates you recently
installed.

Please follow these steps to reinstall the System Restore function.

1. Click Start, click Control Panel, switch to Classic View and
double-click Folder
Options.

2. Under the View tab, click to check "Show hidden files and
folders", and
uncheck
"Hide protected operating system files", click Ok.

3. Launch Explorer or double-click My Computer, locate to
C:\Windows\inf,
right-click on SR (SR.inf) and select install.

4. If the system requests the XP CD, please insert the CD into CD-ROM
and
finish
the installation according to the instructions.

I hope this helps.

***************************************************************************
**
Craig
Microsoft Setup Team

Search our Knowledge Base at
http://support.microsoft.com/default.aspx

Travel to the Windows 2003 Homepage @
http://www.microsoft.com/windowsserver2003/default.mspx

Visit the Windows 2000 Homepage @
http://www.microsoft.com/windows2000/default.asp

See the Windows NT Homepage @
http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This
allows
others to add to and benefit from these threads and also helps to
ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed
or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.

The views and opinions expressed in this newsgroup posting are mine
and do
not necessarily express or reflect the views and / or opinions of
Microsoft.
***************************************************************************
*** *