XP Upgrade page freezes

  • Thread starter Thread starter Frank Oz
  • Start date Start date
F

Frank Oz

When I want to download upgrades and start the upgrade page in Pro the page
freezes.

I have 3 computers and only one has this problem.

I had this before others and it went away by it self

Any help is appreciated
Microsoft.com is in trusted sites
 
What "upgrades"?

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
 
Sorry it has nothing to do with SP3, I can't reach the upgrade page as it
freezes before I can enter it!!!!
 
What upgrade page? Are you referring to Windows *Update* website?
--
Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
 
Thanks for the reply.

Let me explain, I use dual screen and one screen freezes with XP now with
Firefox no problem.
The same applies to the Microsoft download page as soon as I have it loaded
it freezes .
I had that before on other computer and I remember that I removed an update
and the problem was solved. can't remember which update it was
Further the same problem with auto update it start and goes without update.
It's new computer loaded with XP on 5/5/08
 
I use dual screen and one screen freezes with XP

Does the problem persist if you're using a single monitor?
It's new computer loaded with XP on 5/5/08
Click to expand...

Did you do a clean install. a Repair Install, or an Upgrade to XP? Is the
machine currently running WinXP SP2? Is Automatic Updates enabled? Have
you ever been able to access Windows Update since you "loaded" XP on 5/5/08?
 
PA Bear said:
Does the problem persist if you're using a single monitor?
Click to expand...

It's with the main monitor with the controls on it, using single no diff.
Did you do a clean install. a Repair Install, or an Upgrade to XP? Is the
machine currently running WinXP SP2? Is Automatic Updates enabled? Have
you ever been able to access Windows Update since you "loaded" XP on
5/5/08?
Click to expand...

I did a clean install and auto updates is enabled but the screen does't
freeze with all sites, with Yahoo no problem, Microsoft updates yes and also
CNBC and many others.
SP2 is loaded and all updates as from 5/5 are installed after that the
problem started.

I did a scan etc with the Life one care safety scanner from MS
 
Is installed but now after installing SP3 , a refresher in IE7 is not
working any more
 
You need to use Explorer ( With Show Hidden/System & Unhide
Extensions ) and navigate to \Windows\Downloaded Program Files
set the View to Details and check each ActiveX in the list under the
status field searching for "Damaged". If any are found Right Click &
choose Remove.
 
If IE7 was installed before you installed WinXP SP3, IE7 cannot be
uninstalled now without first uninstalling SP3. See
http://groups.google.com/group/microsoft.public.internetexplorer.general/msg/f7c614d3535a737f
and http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx.

The most likely cause of the freezing was due real-time protections that
were enabled (running) when you installed SP3, Frank. What anti-virus
application or security suite is installed? What anti-spyware applications
(other than Defender)? What third-party firewall (if any)? Were any of
them running when you installed SP3?
 
All is working well except the Add-Ons in IE7 are no longer working this
happens after I did the advised reset in IE7-tools-Internet options-advanced

I have compared the list in advanced setting with other computers and
couldn't find any diff.

All security setting are off, like fisting, Kaspersky AV, pop blocker

I have reloaded IE7 and SP3 no diff.

Any help would appreciated
 
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