XP Takes more than 5 Minutes to Shutdown

G

Guest

hi,
Recently I purchased a sony Vaio laptop with winXP SP2. All available
windows updates has been done. My problem is that XP most of the times takes
more than 5 minutes to shudown. The shutdown/restart/standby screen appears
and after I select the option it takes nearly 5mins for the logging off
screen to come and then again nearly 2-3 minutes for the system to actually
shutdown. Please help me out
 
S

Shenan Stanley

Bijesh said:
Recently I purchased a sony Vaio laptop with winXP SP2. All available
windows updates has been done. My problem is that XP most of the
times takes more than 5 minutes to shudown. The
shutdown/restart/standby screen appears and after I select the option
it takes nearly 5mins for the logging off screen to come and then
again nearly 2-3 minutes for the system to actually shutdown. Please
help me out

Sounds like the "Clear Page file at shutdown" hack has been done on your
computer.
.. Given (of course) that you have updated and ran full antivirus scans..
Downloaded, installed, updated and scanned with several antispyware
applications..
Checked for updated hardware drivers from sony..
Checked for application patched from each of the software manufacturers..
Ran a CHKDSK on your hard disk drive..
Ran a defragment on your hard disk drive..

See if the "Clear Page File at Shutdown" hack was turned on.
http://www.winguides.com/registry/display.php/244/

If so - turn it OFF.
Reboot twice afterwards.
 
G

Gerry Cornell

The information in this link may help:
http://aumha.org/win5/a/shtdwnxp.htm

--


Hope this helps.

Gerry
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G

Guest

hi Gerry,

This was one of the first web pages to check but did not help me in any
ways. I am yet o check suggestins from Stanley.

I think windows is taking time to end some task. Is there any was of finding
out which process is taking time during the shutdown process? Is there any
free tools available to check this?

Regards
KRB
 
W

Wesley Vogel

If you see a lot of Userenv/1517, Userenv/1524 or Userenv/1500 errors in the
Event Viewer, download and install the User Profile Hive Cleanup Service.

This decreased my shutdown time a bunch, takes about 12 seconds to shutdown.

Download details: User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

UPHClean v1.5e readme.txt
http://download.microsoft.com/download/a/8/7/a87b3d05-cd04-4743-a23b-b16645e075ac/readme.txt

Troubleshooting profile unload issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;837115


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

hi,

I was checking through the event log and I can find the below entries
1. Time 20:22:52
The system detected that network adapter
\DEVICE\TCPIP_{B07C3009-2314-4495-83BA-2E9C06CF05E9} was connected to the
network, and has initiated normal operation over the network adapter.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

2. Time 20:26:17

The server {ACF50018-41F8-476D-85FD-CD953DAE4A49} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

These two errors are raised just at the time of shutdown. I this this is due
to terminal server. In the services, terminal service is shown as started and
manual. but options to stop it is disable.

Is the problem anyway related?

Regards
Bijesh
 
J

Jeffrey

I have this slimily issue when brought a new DELL PC. But disable some of
Norton securities checking, the problem solved.
Check any security programs that slow down the shut-down processing...


Jeffrey
 
G

Guest

hi Jeffry,

Thanks for the suggestion. Can you please specify the options you have
disabled so that I too can check the same?

Thanks in advance.
KRB
 
J

Jeffrey

It is Norton security utility. I only keep anti-virus running, other is
disable. I have not try any options yet.
Before I have to take 5-10 minutes to shut-down the brand new DELL dimension
system.

Jeffrey

p.s I do update all the windows update from Microsoft and
 

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