XP Start up Problem

[Carey Frisch [MVP]]

Apparently, your friend's PC is infected with the W32.Blaster.Worm or one of its variants.
This happened because he/she has not been using an internet connection firewall and has
apparently neglected to install the critical updates available at the Windows Update website.

If your friend's computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:
http://www.microsoft.com/security/protect/

What You Should Know About the Blaster Worm and Its Variants
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove Blaster worm and Nachi worm infections from computers
that are running Windows 2000 or Windows XP
http://support.microsoft.com/?kbid=833330

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Have a problem on a friends PC. XP starts then window pops up saying system
| is shutting down in 30 seconds which it does then restarts and keeps doing
| the same. Do not seem to be able to get virus checker running before
| computer shuts down. Any Suggestions.
|
| Thanks, Alan

 

[Alan Fern]

Have a problem on a friends PC. XP starts then window pops up saying system
is shutting down in 30 seconds which it does then restarts and keeps doing
the same. Do not seem to be able to get virus checker running before
computer shuts down. Any Suggestions.

Thanks, Alan