XP spontaneous shut down

[dan ela]

does any one have any information about this spontaneous
shut down that is happening to Windows XP.

DELL, of course, is of less than no help and refers you to
Microsoft on line service, but XP shuts down before I can
access any possible help.

Microsoft simply states they are experiencing a high
volume of call, call back later.

Anyone experiencing this and know how to deal with it?

thanks

 

[Nicholas]

Dan --

Read and follow the procedures outlined in the following articles:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

MS03-026: Buffer Overrun in RPC Interface May Allow Code Execution
http://support.microsoft.com/?kbid=823980

MS-MVP Kelly Theriot's Excellent Repair Solution:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc


**** You need to make sure you have a FIREWALL enabled ****

Open XP's "Help and Support" and type: FIREWALL , and hit enter.
Click on the topic titled "Enable or Disable Internet Connection Firewall".

Essential Security Tools for Home Office Users
http://www.microsoft.com/technet/tr...l=/technet/columns/security/5min/5min-105.asp

Last, but not least, consider purchasing and installing a good
internet security package, such as:

Norton Internet Security 2003
http://www.symantec.com/sabu/nis/nis_pe/

-- Includes Norton AntiVirus 2003
-- Includes Norton Personal Firewall
-- Includes prevention of annoying web pop-ups
-- Includes Parental Controls
-- All in one, easy-to-install & manage package



--
Nicholas

----------------------------------------------------------------------


| does any one have any information about this spontaneous
| shut down that is happening to Windows XP.
|
| DELL, of course, is of less than no help and refers you to
| Microsoft on line service, but XP shuts down before I can
| access any possible help.
|
| Microsoft simply states they are experiencing a high
| volume of call, call back later.
|
| Anyone experiencing this and know how to deal with it?
|
| thanks