C
Chris12m
Hi. I have Windows xp media edition 2002 and I believe I have all the
up-to-date service packs. The computer is a Dell Inspiron 6000. I use
Norton Internet Security. When I click "turn off" the computer, nothing
happens. I get the hourglass for a while and then nothing. The computer
will not shut off. I have waited 10 minutes and it does not shut down. I
can manually turn off the computer with the power button, so that is what I
am doing.
Any suggestion as to how I can get the computer to shut down using the
normal process? Thanks!
up-to-date service packs. The computer is a Dell Inspiron 6000. I use
Norton Internet Security. When I click "turn off" the computer, nothing
happens. I get the hourglass for a while and then nothing. The computer
will not shut off. I have waited 10 minutes and it does not shut down. I
can manually turn off the computer with the power button, so that is what I
am doing.
Any suggestion as to how I can get the computer to shut down using the
normal process? Thanks!